Burger, Carroll & Associates, Inc. Managing Project Quality WIC EBT User Group July 23, 2014.

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Burger, Carroll & Associates, Inc. Managing Project Quality WIC EBT User Group July 23, 2014

Project Governance Ownership Chain of Command Reporting and Accountability Buy-in 2 Burger, Carroll & Associates, Inc.

Project Definition Game plan Idea of how to get there Document the plan Have the plan vetted Is it realistic 3 Burger, Carroll & Associates, Inc.

Communication Share the plan Encourage feedback Provide progress Share expectations Timely feedback 4 Burger, Carroll & Associates, Inc.

Risk Management Understand risk Document Discuss Evaluate Mitigate Monitor 5 Burger, Carroll & Associates, Inc.

Constraints Know your limitations Offset constraints Don’t be afraid to ask for help Communicate issues Seek expertise 6

Specifics IV&V vs QA Roles Why is IV&V/QA needed? Common risks Common mistakes 7 Burger, Carroll & Associates, Inc.

Art Burger Burger, Carroll & Associates Inc Peter Relich MAXIMUS, Inc Burger, Carroll & Associates, Inc.