Software Quality Certifications CSQA and CSTE By: Laura Widder, CSQA

Certification: What It Is Formal recognition of skills by a professional organization Demonstrated level of proficiency in the QA industry or a discipline Acknowledgement of having an overall comprehension of disciplines and skills in a body of knowledge

What It Isn’t A license or degree The last step in your career development

Why Become Certified? An edge in a competitive job market A way to advance your career and/or earning potential A way to assure you continue to improve your skills

Types of Certifications Quality Assurance Institute (QAI) – Certified Software Testing Engineer (CSQE) Focus on principles and practices of QC Testing practices, processes, and techniques – Certified Software Quality Assurance (CSQA) Focus on principles and practices of QA Managing QA/QC Efforts Process Management and Improvement

Other Certifications American Society of Quality (ASQ) – Six Sigma Black Belt A comprehensive understanding of Six Sigma and its methodologies. – Software Quality Engineer (CSQE) A comprehensive understanding of software quality development and implementation – Quality Manager Quality principles and standards in relation to organization and human resource management.

Prerequisites Comprehension of the body of knowledge Currently working in the field with a level of proficiency A college or associate degree, and/or equivalent years of experience in the field Apply for candidacy

Certification Candidacy Complete an application Submit a character reference Schedule the examination

The Examination/Preparing Four-part examination Multiple Choice, essay, and short answers Study guides can be purchased from QAI Prep courses available Form study groups Practice CSQA examination available for purchase

The Examination/Results Results take up to 10 weeks You can retake the exam two more times You must wait six months between taking each exam You must retake all of the exam

Maintaining Your Certification Recertify every three years. To recertify, you must: – Must have 120 continuing professional education (CPE) credits – Submit a recertification journal – Pay an administrative fee of $100

CPE Categories A. Education Conferences, seminars, classes, other certs. B. Publishing Books, articles, and columns C. Teaching Presentations, night classes D. Participation in profession Memberships, committees, proctoring exams

CPE Categories E. Self-study Books, periodicals, videos, internet F. Unique and innovative activities Job-related activities “over and above”

Keeping the Journal Each CPE activity claimed must have a Recertification Activity form and accompanying documentation Start it early and keep it updated Keep a summary/log of activities and points earned Figure out an organization

Submitting the Journal Journals aren’t returned, so keep a copy Submit in advance of expiration date (two to three months is a good rule) Can submit materials to include in journal up to two months after expiration date If the journal is rejected, you can resubmit it There is an appeal process

Panel Discussion