MANAGEMENT OF TECHNOLOGY – BPT 3113

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MANAGEMENT OF TECHNOLOGY – BPT 3113 TECHNOLOGY LIFE CYCLE MANAGEMENT OF TECHNOLOGY – BPT 3113

Chapter Outline Introduction Technological Progress Technology Life Cycle S-Curve Market Growth Product Life Cycle Multiple-Generation Technologies Technology and Market Interaction Diffusion of Technology

Lesson Outcomes Understand the context of technology life cycle Explain the importance of technology life cycle for organization planning and strategic analysis Know the process of technology diffusion

Introduction The performance of a technology has a recognized pattern over time Can be of great use in strategic planning Neglecting this pattern as a key factor in the planning process may prove very costly to the competitive position of corporation Managing technology requires deep understanding of the life cycles of the technology, product, process and system The life span of various technologies can be conveniently identified as consisting of distinct stages

Stages in Technology Life Cycle 4-Phases 6-Phases Embryonic Innovation Technology Development Phase Syndication Application Launch Phase Growth Diffusion Stage Application Growth Phase Maturity Substitution Mature-Technology Phase Technology Substitution Phase Technology Obsolescence Phase

Technology Life Cycle : S-Curve

S-Curve : Technological Progress A technology’s improvement of performance follows the S-curve Technological performance can be expressed in terms of any attribute : aircraft speed in km per hour or number of transistors per chip Innovation: Represents the birth of new product / process resulting from R&D activities  spending significant amounts of effort and money to create the technology Syndication: Represents the demonstration and commercialization of a new technology  characterized by a period of slow initial growth

S-Curve : Technological Progress Growth: Represents the market penetration of a new technology through acceptance of the innovation by potential users of the technology  characterized by rapid and sustained growth Maturity: The period starts when the upper limit of the technology is approached and progress in performance slows down Technology reaches its natural limits as dictated by factors such as physical limits Example : Vacuum-tube technology was limited by the tube’s size and the power consumption of the heated filament – transistor technology will start a new life cycle Concept in MOT : When a technology reaches its natural limits, it becomes a mature technology vulnerable to substitution or obsolescence

S-Curve : Technological Progress A technology’s rate of performance improvement is dependent on the effort devoted to its development Technology may progress on curve A or A’, depending on a number of factors including the type of the technology itself and the cost and time devoted to its development A newer technology, B has a higher limit of performance for the same parameter – may progress at a faster rate and will influence the progression of A and A’ At a certain point in time it will replace the earlier technology Changes in Natural Limits of Technology

Market Growth at Different Stages of the Technology Life Cycle TLC & Market Growth When technology reaches the market, it generates income Market Growth at Different Stages of the Technology Life Cycle

TLC & Market Growth Technology Development Application Launch Market does not recognize the technology at all It has zero response Spending significant amounts of effort and money to create the technology, develop prototypes and test the new technology – should reduce this time period Application Launch Market volume follows the path of technological progress Characterized by slow initial growth followed by rapid growth Application Growth Penetration into the market will depend on the rate of innovation and the market needs for the new technology

TLC & Market Growth Mature Technology Technology Substitution Growth rate slows down as the technology approaches its maturity Market volume will peak and then start to decline Technology Substitution Companies that continue to use the old technology in this phase will be faced with a shrinking market share and fall in revenues Technology Obsolescence Technology has little or no value

Product Life Cycle A : Concept Design Prototype D : Mature Stage B : Product Launch C : Product Growth D : Mature Stage E : Substitution Products F : Product Obsolescence

TLC with Process Innovations Progress of technology is shown in relation to product and process innovation

Multiple-Generation Technologies

Multiple-Generation Technologies Technology has a hierarchy System  No. of Subsystem  No. of Components Technology can consist of multiple technologies and derive from different generations of innovation Example: System – Computer Subsystem – Microprocessor (286, 486, Pentium, Core 2) Each of these generations of innovation helped boost the technology life cycle

Technology and Market Interaction Science-Technology Push Science provides the base for technological development which in turn creates new markets Innovations that ensued from the technologies caused major industry upheavals and totally changed the markets Technology Scientific Discovery Nuclear energy Based on Einstein’s 1905 paper, which established the equivalence of mass and energy Transistors Based on A.H. Wilson’s 1931 theory of semiconductors Electronics Based on Maxwell’s theory of electromagnetism, developed in the 1880s Genetic engineering Followed Watson and Crick’s 1952 discovery of the structure of DNA

Technology and Market Interaction Market Pull Technology is often developed to meet a market need or demand – stimulated by consumers Most of the technological developments stimulated by market pull are of an incremental nature or represent improvements to existing technologies It have a cumulative effect and can have a tremendous impact on productivity and competitiveness May provoke major breakthroughs when there is a strong collective demand for a solution to a specific problem. Example: Vaccine for H1N1

Technology and Market Interaction Combined Effect of Technology Push and Market Pull

Technology and Market Interaction Innovation Opportunities for Technology Push Opportunities for Market Pull Integrating Technology Push and Market Pull to Stimulate Innovation Scientific discoveries Applied knowledge Recognized needs Intellectual capital (scientists & engineers) Market demand Proliferation of application areas Recognized needs Opportunities for increased profitability, quality & productivity Entrepreneurs

Diffusion Of Technology Diffusion is the process by which an innovation is communicated over time through certain channels to members of a social system [Rogers, 1995] Rate of adoption of an innovation by members of a social system is dependent on the degree to which the innovation: Is perceived to be offering better advantage than does existing practice Is compatible with the values and needs of the users Is considered complex and difficult to use Can be introduced on a trial basis before users must fully commit to its adoption Is seen and its results are observed by potential adopters

The Diffusion-Communication-Channel Relationship Adopters of an innovation are influenced by two types of communication channels: Interpersonal word of mouth Number of users expands during the early phase of the diffusion process and declines during the second half Mass media channels Greatest in the early phase of diffusion but occurs continually throughout the diffusion process

The Diffusion-Communication-Channel Relationship The decision to adopt an innovation by an individual or an organization takes a certain period of time and consists of several stages Innovation Decision Time