4 types of implementing information systems Direct Phased Pilot Parallel

Direct implementation: New replaces old in one go Change over done in one operation Done on set date, usually at a quiet period

Phased implementation: If first phase is successful, then second phase started System brought into company in stages Leading onto final phase when new system replaces old

Pilot implementation: System replaces in one operation, but on a small scale A pilot is sometimes tried in one branch, or in one location, then implemented across the company The pilot is extended until it replaces the old system

Parallel running implementation: The old and the new systems run alongside each other Both operate independently If it goes well, the old system is stopped

Implementation methods Scenario 1 Scenario – A local GP surgery has recently had a new computerised system install to replace the outdated paper based record keeping system. Taking in to account the variables listed on the next slide; in groups of two discuss which of the implementation methods outlined earlier would be most suitable to use during the implementation stage for this system.

The Variables The staff are off mixed ability and ranging in age from late 20’s to early 50’s. Some of the latest booking made have not been inputted in to the new system.

Exam Style Question A company which produces gardening tools such as spades, forks, rakes, hoes and wheelbarrows is installing a new computer-based system in its company warehouses to help load goods onto lorries more efficiently. Describe two different methods the company could use to install this new system.

The role of reviews during the life of a computer-based information system Planning Constant Review and Evaluation Implementation Testing Evaluation

The role of reviews during the life of a computer-based information system Planning: Explain how the importance of designing a system model that matches closely to the user's mental model.

The role of reviews during the life of a computer-based information system Implementation: Describe the content of the design in relation to the specification.

The role of reviews during the life of a computer-based information system Testing: Describe the purpose of testing data, the importance of testing and test plans.

The role of reviews during the life of a computer-based information system Evaluating: Create relationship diagrams, flow charts. Constantly review and evaluate the systems effectiveness.

Summary Planning Implementation Testing Evaluation Constant Review and

System Maintenance

Quick Task

You have 30 seconds to write down a definition Maintenance What does maintenance mean? You have 30 seconds to write down a definition

Definitions of Maintenance Suggestions of the definition of maintenance are: a) the state of being maintained b) the act of maintaining c) means of upkeep, support or subsistence d) care or upkeep, as of machinery or property e) the work of keeping something in proper condition

The three types of maintenance... Perfective Adaptive Corrective

Perfective Perfective maintenance is around 55% of the total maintenance performed Perfective maintenance involves improving systems to meet the needs of its users; including enhancing the system to keep it up to date and adding additional features.

Perfective Perfective maintenance includes: Software upgrades Scheduled maintenance Preventative maintenance (cleaning up of code) Fulfilling the requests of users What examples can you think of? Think about systems you have came across in school or at work?

Adaptive Adaptive maintenance is around 25% of the total maintenance performed Adaptive maintenance keeps the system up to date with rules, regulations and legislation changes

Adaptive Adaptive maintenance includes: Changes to the system to adhere to new health and safety regulations Changes to the system due to the installation of new hardware or software What examples can you think of? Think about systems you have came across in school or at work?

Corrective Corrective maintenance is around 20% of the total maintenance performed Corrective maintenance encompasses rectifying malfunctions and failures within the system

Corrective Corrective maintenance includes: Fixing errors Removing viruses What examples can you think of? Think about systems you have came across in school or at work?