Technologically Disinclined A presentation to EDUCAUSE Fall, 2002 Copyright Kathy Luker and Scott Manley, 2002. This work is the intellectual property.

Slides:



Advertisements
Similar presentations
Student, Faculty, and Staff Data Availability and Protection What’s the Back-Up Plan? (for academic computing) Sponsored by.
Advertisements

Cut Costs and Increase Productivity in your IT Organization with Effective Computer and Network Monitoring. Copyright © T3 Software Builders, Inc 2004.
EDUCAUSE 2001 TLT meets DE: Merging Planning and Support for Distance Education and Instructional Technology Thomas K. Miller III Vice Provost for Distance.
Web Application Management Moving Beyond CMS Douglas Clark Director, Web Applications Copyright Douglas Clark 2003 This work is the intellectual property.
Wireless & Mobile in the Library Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes Copyright Ralph Gabbard, Judy Tribble,
Information Technology Services & Office of Residence Life WIRED Computer Protection CD: Healing Students' Personally Owned Computers Information Technology.
Supporting and Hosting Web- Based Learning Systems Educause 2001 Charlene Douglas – Director Kathryn Gomm - Training Manager Sharon McCarrager – Accessibility.
Copyright Dickinson College This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial,
Andrea Eastman-Mullins Information & Technology Coordinator University of North Carolina, Office of the President Teaching and Learning with Technology.
University of Central Florida’s ePay System: Online, Not In Line CUMREC 2004 May 16th – 19th Aaron Streimish Special Projects Coordinator Computer Services.
Selecting a Business Intelligence Standard for Higher Education Mid Atlantic Educause Conference Baltimore, Maryland Baltimore, Maryland January 10, 2006.
Yale University Information Technology Services Administrative Systems Art Hunt 3/22/04 Software Service Level Agreement with Finance, Procurement and.
1 Penn State/Napster 2.0 Trial Russell S Vaught Associate Vice Provost, Information Technology Copyright Russell S. Vaught This work.
Webdisk Storage Anywhere, Anytime for Everyone Presented at Educause, 2003 Copyright 2003, Jeremy Mortis and Harold Esche. This work is the intellectual.
Copyright Steve Brandt This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial,
Procurement From the 20 th to the 21 st Century Copyright Byron Honoré This work is the intellectual property of the author. Permission is granted.
IT Strategic Planning From Technical Dreams to Institutional Reality
INSTITUTE FOR DISTANCE AND DISTRIBUTED LEARNING Three Approaches to Distance Learning Support Services EDUCAUSE 2002 Copyright Bridget Moore and Mark Raby,
Copyright Statement © Jason Rhode and Carol Scheidenhelm This work is the intellectual property of the authors. Permission is granted for this material.
Copyright C. Grier Yartz This work is the intellectual property of the author. Permission is granted for this material to be shared.
Providing and Managing Technology Training Providing & Managing Technology Training Susan McKibben The University of Akron.
Dana C. Voss Manager, Decision Support Services, UIS University Information Technology Services INDIANA UNIVERSITY May 2003 Copyright Dana C. Voss, 2003.
Making the Pieces Fit Together Barbara Draude, Director, Academic and Instructional Technology Services Middle Tennessee State University Lisa Rogers,
Dr. Andrea Henne Dean, Online & Distributed Learning San Diego Community College District Real-World Strategies Changing your Course Management System.
Copyright Dong Chen, This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial,
Copyright Anthony K. Holden, This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial,
3/20/20071 IT Strategy and Leadership in Higher Education: Two Case Studies Case 1: Roberts Wesleyan College. Presented by Pradeep (Peter) Saxena, CIO.
EDUCAUSE 10/29/01 The University of Hartford Initiating Transformation at Your Institution Copyright Paul R. Hagner and Joel L. Hartman, This work.
1 EDUCAUSE 2002 IT Support Community Training Model University of Colorado at Boulder.
How Collaboration Created an Online Help Desk and Knowledge Base for the Campus Community EDUCAUSE Mid-Atlantic Regional Conference 2008.
Copyright Shanna Smith & Tom Bohman (2003). This work is the intellectual property of the authors. Permission is granted for this material to be shared.
Turning Information Into Action: Enterprise Reporting at Columbia University Maria E. Mosca, Director Student Information Systems Columbia University in.
Western Illinois University - Electronic Student Services Copyright Statement Copyright Western Illinois University – Electronic Student Services 2001.
Moving Out of The Shadows: Shining a Light on Data David Rotman Director of Computer Services Mark Mazelin Web Development Coordinator Copyright David.
Putting the We in… We are Penn State! Copyright [Carol Findley, Lisa Dibert] [2003]. This work is the intellectual property of the authors. Permission.
Next Generation Strategic Planning for Educational Technology and IT: A Study of Process and Engagement Deborah Keyek-Franssen and Marin Stanek IT Initiatives.
Classroom Technologies Re-organization Copyright Kathy Bohnstedt, This work is the intellectual property of the author. Permission is granted for.
Training to Increase the Effectiveness of Your Campus Data Warehouse Maddy Tuinstra Technical Trainer and Consultant Division of Information Technology.
Baylor University and Xythos EduCause Southwest 2007 Dr. Sandra Bennett Program Manager Online Teaching and Learning System Copyright Sandra Bennett 2007.
Copyright Louisiana State University This work is the intellectual property of the author. Permission is granted for this material to be shared for.
Sharing MU's SharePoint Experience 2005 Midwest Regional Conference Innovative Use of Technology: Getting IT Done Wednesday, March 23, 2005.
1 No More Paper, No More Stamps: Targeted myWSU Communications Lavon R. Frazier April 27, 2005 Copyright Lavon R. Frazier, This work is the intellectual.
Graduate Admissions Imaging and Workflow at Arizona State University Wednesday, November 5, 2003 Copyright Roger Lurie, Arizona State University, 2003.
Lynette Olson, Assessment & Effectiveness Director & Gary Langer, Associate Vice Chancellor, Office of the Chancellor, Minnesota State Colleges and Universities.
Catalyst Portfolio Tool Copyright Tom Lewis, This work is the intellectual property.
Issues Associated with ePortfolios in Small Colleges EDUCAUSE Mid-Atlantic Regional Conference 2006 Ed Barboni, Senior Advisor, Council of Independent.
Pay for Print vs. Print Conservation: It’s All in How You “Sell” It © Kathy Gervasi and Bill Thieke, This work is the intellectual property of the.
Center for Planning and Information Technology T HE C ATHOLIC U NIVERSITY of A MERICA ERP Systems: Ongoing Support Challenges and Opportunities Copyright.
UWM CIO Office Where Did These Customizations Come From? Do We Need Them? March 14, 2007 Jill Unglaub, Senior Application Analyst Information and Media.
The Real At Risk E-Content: University Web Resources EDUCAUSE Joanne Kaczmarek University of Illinois at Urbana-Champaign Taylor Surface OCLC October 12,
Copyright Copyright University of Washington This work is the intellectual property of the author. Permission is granted for this material to be.
Considerations and Concerns When Moving from Commercial to Sakai Jeshua Pacifici, GEDI Assistant Director and Learning Systems Consultant.
Copyright [Dr. Michael Hoadley, Chat Chatterji, and John Henderson ] [2004]. This work is the intellectual property of the authors. Permission is granted.
1 Presenters: Lucretia Parham Sara Connor Armstrong Atlantic State University October 30, :45 – 12:35 Copyright Sara Connor and Lucretia Parham,
Integration is Critical for Success Curriculum Course Delivery Ongoing Support Instructor & Learner.
Portals and Web Standards Lessons Learned and Applied David Cook Copyright The University of Texas at Austin This work is the.
2007 Carnegie Mellon University 1 Copyright Kelley Anderson and Mary L. Pretz- Lawson, This work is the intellectual property of the authors. Permission.
Copyright Michael White and Sylvia Maxwell, This work is the intellectual property of the author. Permission is granted for this material to be shared.
University of Southern California Identity and Access Management (IAM)
SupportU 24x7: Implementing and Maintaining a Co-Managed Help Desk
Julian Hooker Assistant Managing Director Educause Southwest
APBS Data Warehousing Regional Summit #1 May, 2004.
Decentralization in a Centralized IT Environment
Defining an IT Workflow, from Request to Support
Designing a Web-Based Student Portfolio System
University of Southern California Identity and Access Management (IAM)
myIS.neu.edu – presentation screen shots accompany:
Training to Increase the Effectiveness of Your Campus Data Warehouse
Presentation transcript:

Technologically Disinclined A presentation to EDUCAUSE Fall, 2002 Copyright Kathy Luker and Scott Manley, This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. Office of Quality Improvement Division of Information Technology Information Access for the University of Wisconsin - Madison Kathy Luker Scott Manley

Agenda About UW-Madison Information Madison A Short History Serving the Technologically Disinclined Concept Issues Infrastructure Human Technical Tour/Demonstration Removing the Remaining Obstacles Question/Answer

University of Wisconsin - Madison

Enrollment - Fall 2001: 41,552 Budget - $1.6 Billion Grant dollars - FY 2001: $693Million Faculty / Staff / 12,624 Land acres - 10,649 Annual degrees granted Undergraduate cost of attendance Resident$12,649 (Tuition/fees: $ 4,089) Non-Resident$24,709 (Tuition/fees: $15,976) Annual student credit hours taught - 1 million

Access to Information - History Legacy (500 BC ) Data Warehousing (1990) Vision Reality IT ProfessionalsSelf-HelpTechnologically Disinclined

Data Warehousing Vision vs Reality No Incentive Legacy reports were familiar, available Service Fee Data Authorization Complicated, time-consuming, bureaucratic Software Installation Alien activity for the Technologically Disinclined Query Writing Not in Technologically Disinclined genetic coding Understanding the Data

Data Warehousing Relative size of the obstacles No Incentive Access Fee Data Authorization Software Installation Query Writing Understanding the Data

Access to Information - History Legacy (500 BC ) Data Warehousing (1990) Vision Reality ERP (1999) Problem Vision (2000) Reality X IT ProfessionalsSelf-HelpTechnologically Disinclined

Serving the Technologically Disinclined Removing the obstacles No Incentive Access Fee Data Authorization Software Installation Query Writing Understanding the Data

No Incentive Access Fee Data Authorization Software Installation Query Writing Understanding the Data No ERP reports + 2 years of denial Serving the Technologically Disinclined Removing the obstacles

Access Fee Data Authorization Software Installation Query Writing Understanding the Data Serving the Technologically Disinclined Removing the obstacles

Access to Information - History Legacy (500 BC ) Data Warehousing (1990) Vision Reality ERP (1999) Problem Vision Reality X Query Library ( Present) IT ProfessionalsSelf-HelpTechnologically Disinclined Vision

Access Fee Data Authorization Software Installation Query Writing Understanding the Data Serving the Technologically Disinclined Removing the obstacles

Access Fee Data Authorization Software Installation Query Writing Understanding the Data Run Queries from the Library Serving the Technologically Disinclined Removing the obstacles

Access Fee Data Authorization Software Installation Understanding the Data Serving the Technologically Disinclined Removing the obstacles

Query Library - The Concept Leverage Existing Resources Data Warehouse Infrastructure End-User Query Development Generalize Queries Distribute Queries to the Technologically Disinclined

Query Library - the Issues Identification Categorization Prioritization New Reports, Change Requests Specification Content, Organization Development Review / Approval Publication/Documentation Technical Distribution Mechanism ?

Query Library - the Human Infrastructure Query Library Committee DoIT Academic Units Course Enrollment Management Undergraduate Admissions Administrative Reporting / Analysis Vision Drive Coordination Facilitation Technical Support Prioritization Categorization Standards Development/Review Release Decision Development Identification Specification Review Documentation Graduate Processes Alumni Human Resources Office of Quality

Process Overview Campus Network Data Warehouse Financial Student Human Resource PeopleSoft SA Mainframe Student Human Resource Financial Query Library Advisor Query Web Browser Query Catalog Technologically Disinclined Advisors Web Browser Query

Technical Infrastructure Campus Network (TCP/IP) Data Warehouse (IBM RS6000) AIX Oracle SQL-Net Oracle Database Financial Student Human Resource PeopleSoft SA (IBM RS6000) AIX Oracle Database Mainframe (IBM C5) MVS DB2 Database IMS Database Student Human Resource Financial Intel Windows Oracle SQL-Net ODBC Drivers MS Access BrioQuery Web Browser Query Library (Dell) Windows NT Oracle Database Web Server - Microsoft IIS Active Server Pages (ASP) File Storage Macintosh Mac OS Oracle SQL-Net BrioQuery Web Browser

Tour and Demonstration UW-System Query Library

Access Fee Data Authorization Software Installation Understanding the Data Removing the Remaining Obstacles

Access Fee Data Authorization Software Installation Understanding the Data Gone as of July 1, 2002

Removing the Remaining Obstacles Data Authorization Software Installation Understanding the Data

Removing the Remaining Obstacles Data Authorization Software Installation Understanding the Data Automated, simplified by July 1, 2002

Removing the Remaining Obstacles Data Authorization Software Installation Understanding the Data

Removing the Remaining Obstacles Data Authorization Software Installation Understanding the Data Web-based Brio by October 15, 2002

Removing the Remaining Obstacles Data Authorization Understanding the Data

Removing the Remaining Obstacles Data Authorization Understanding the Data Data-specific Training started May 20, 2002

Removing the Remaining Obstacles Data Authorization Understanding the Data

Removing the Remaining Obstacles Data Authorization Understanding the Data

Query Library - Vision vs Reality IT ProfessionalsSelf-HelpTechnologically Disinclined Vision Reality

Question & Answer