IBM Envisioning The Future Supply Chain © 2011 IBM Corporation

2 The Supply Chain of The Future What will the global supply chain look like in the future?  Organizations are increasingly recognizing that supply chain excellence provides the ultimate competitive advantage.  The difference between success and failure in the supply chain within the next 10 years and beyond will be the ability to adapt to rapid and critical changes.  The impact of new trends will be significant, requiring radical transformation, focused strategies and effective tactics. Transformation demands a multi-year horizon, and we must begin tomorrow’s transformation today. It is time to challenge ourselves with topics and questions concerning the future of the supply chain! Supply Chain in 2020?

© 2011 IBM Corporation3 The Role of the Future Supply Chain Leaders  The role of the supply chain leader is at its most significant in terms of impact on modern organizations.  The future supply chain leaders need to start now to scope out strategies that will work in a marketplace that may be vastly different from the one they serve today.  We are creating the supply chain that will be inherited by the next generation of professionals, being crucial to understand the way they think, communicate and collaborate. How will their mindset change over the next decade? The next generation of supply chain talents will be the driving force behind tomorrow's supply chains FUTURE SUPPLY CHAIN PRESENT SUPPLY CHAIN FROM TO

© 2011 IBM Corporation4 Preparing for a Successful Career  Thinking about the future of the supply chain will provide an excellent opportunity for the future leaders to simulate today's and tomorrow's business environment, by partnering with our multinational team in a creative and stimulating journey.  We ask the next generation of professionals to act as CEOs or senior executives to navigate the challenges of developing strategies for the supply chain of the next decade.  Our global team will provide mentorship and guidance in this research endeavor, which will promote academic enrichment and collaboration in the building up of new supply chain models across international boundaries. Multicultural behavior and global business environments expound essential principles for shaping the skills of the next generation

© 2011 IBM Corporation5 Supply Chain Analytics Business Partner Processes Strategy, Operations & Talent Analyze & Influence Client Requirements Plan Supply & Demand Distribute & Global Logistics, Deliver Manage Strategic Sourcing Manage Client Contracts & Orders Manufacture Products Cash Management, Invoice & Payment Manage Suppliers & Commodities Asset Management Supplier Order Execution Proof of Concept Solutions Procurement & Mfg Engineering Fulfill Solutions & Services Post Sales Support Green & SC Social Responsibility Supply Chain Functions In recent years, the supply chain function has assumed an increasingly prominent and integrated role in multinational corporations, growing more complex and significant every day... In view of that, one of the keys to good decision making is to have relevant information, so that professionals can plan for a different business environment in the future.

© 2011 IBM Corporation6 Future Disruptive Trends  Supply Chain has become increasingly vulnerable to disruptions, from natural disasters to the global credit freeze.  The analysis of disruptive trends will help us to envision the future of the supply chain with more clarity to better define strategic objectives and develop actions to achieve them. So looking from global context / cultural / technological perspectives:  What are the main disruptive trends within the next decade?  How will these trends impact the supply chain from now to 2020 and beyond?  What changes should we implement to cope with these trends effectively?

© 2011 IBM Corporation7 Source: 2020 Future Value Chain: Building Strategies For The New Decade -

© 2011 IBM Corporation8 Global Supply Chain Culture Trans-national / Trans-cultural organization 12 Client / Employee / Supplier 10 Acquisitions 11 Technology Mobile Computing 7 Cloud Computing 5 Business Media 6 Business Analytics & Optimization 8 Context Shift in Global Market 1 2 Landscape Opportunity Themes and sub-themes across the supply chain that resonate as key focus areas for the future. Themes 13 Sustainability 3 Automation 9 Governance Models 14 Corporate Social Responsibility Commercialization, Cost Reduction, Shared Svcs, Client Needs, Bold Investment in Differentiating/Premium Capability, Re-Use (multi-enterprise shared value), E2E Cost Management. Value Eliminate Non-Value Add, Optimization, Customization, Re-Use, Process Improvement. Effectiveness Tools Become Our Corporate Memory, Location, Strategy Alignment, Recommended Organizational Make-up, Sourcing Recommendations, Use of Acquisitions. Structure 4 Simplification Shift in Offerings / Portfolio Mix Organizational Culture

© 2011 IBM Corporation9 Key Questions Key set of questions to ask in each area Theme Scope / Meaning / Definition Key Questions Context Supply chains in the next decade must take into account the key trends driven through increased globalization, and the forces that have potential to affect the overall performance and structure. What are the potential disruptive forces in the supply chain? How should major companies react to the risks and opportunities? What is the future of outsourcing and crowdsourcing trends? What should we be doing to take advantage of the opportunities these trends will present to the supply chain? Technology The underlying platform and emerging collaboration technologies have potential to disrupt existing paradigm and enable the supply chain of the future. How does the next generation of supply chain professionals and consumers envision the social media tools of the future? What are their likes, dislikes and requirements for optimal collaboration and efficiency? What models are good for the future of enterprise social tools? How will the end-to-end supply chain be managed with Cloud Computing? How will the 'Internet of Things' impact supply chain management? What technological advancements will be paramount for the supply chain of the future and why? What changes will the use of Business Analytics & Optimization drive in supply chain management? Culture Increased globalization, better collaboration and business demands may lead to a more efficient organizational structure and culture which emerges to meet the 20/20 challenge. What are the key differences and special needs of future employees, clients and suppliers? What are their cultural influences and attributes? What are the cultural norms of the next generation (social behaviors, career paths, technological expectations)? How will global supply chains employ a more trans-national approach (customized to fit a specific region)?

© 2011 IBM Corporation10 PHASE 1 (targeted completion mid October)  Insight on how the main disruptive trends will impact the supply chain within the next decade, considering the following key focus areas: global context, culture and technology.  View of the supply chain of the future, identifying where technology will be, assessing the make-up and work patterns of the individuals who will lead the supply chain industry in 10 years. PHASE 2 (targeted completion early December)  Assessment of the possible game changers that can enable the supply chain of the next decade by improving value, effectiveness and structure.  Proposal of a new mindset for the future professionals to thrive, incorporating the abilities required to explore opportunities over the next decade. Please give us your opinions, thoughts and ideas! Summarize into an executive level presentation and paper Suggested Deliverables We ask the next generation of supply chain talents to provide:

© 2011 IBM Corporation11 Phase 2 Milestone Early Nov Begin Exploration Culture ValueEffectivenessStructure Technology Context Research Landscape Explore Opportunities Synthesize 2020 Data Summarize 2020 Recommendations Educate Communicate Showcase Create a Culture Of Looking Forward SeptemberOctoberNovemberDecember Suggested Time Frame and Key Milestones Mid Oct Complete Research Mid Sep Begin Research Early Dec Complete Exploration Suggested Deliverables: Assessment of the game changers Proposal of a new mindset for the future professionals Suggested Deliverables: Insight on the impact of the main disruptive trends in the supply chain View of the supply chain in 2020 Phase 1