Bob Stahl September 9-10, 2010 InterContinental Hotel Boston, Massachusetts September 9-10, 2010 InterContinental Hotel Boston, Massachusetts Bob Stahl Bob Stahl Sales & Operations Planning: Beyond the Basics Sales & Operations Planning: Beyond the Basics IE Group Sales & Operations Planning Summit IE Group Sales & Operations Planning Summit
Bob Stahl With apologies to Charles Dickens... Worst of Times... These are perhaps the worst economic conditions in a generation or two... and it may get worse. Best of Times... For those who choose to use them, we have terrific tools in our hands today to deal with the uncertainty!
Bob Stahl Beyond the Basics... Basics –Volume Balance –Gross Revenue Projections Simpler & Better Tools –Market-Facing Family Forecasting –Simplifying Data Assumptions about MIX –Rapid Simulation & What-If Analysis –Full Financial Integration (P&L and Balance Sheet, etc.) Beyond the Basics –Strategic Planning –Scenario Analysis with Financial Consequences –Risk Management including Cash Flow & Capital Investment Top Management’s Handle on the Business
Bob Stahl ‘The Books’
Bob Stahl Step #5 Executive Meeting Decisions & Game Plan Step #4 Pre-S&OP Meeting Conflict Resolution, Recommendations & Agenda for Exec. Mtg. Step #1 Data Gathering End of Month Sales Actuals, Statistical Forecasts & Supply Actuals Step #2 Demand Planning Management Forecast 1st-pass spreadsheets Step #3 Supply Planning Capacity constraints 2nd-pass spreadsheets Heavy Lifting The Executive S&OP Process Creates a Disciplined Rhythm
Bob Stahl Beyond the Basics... Basics –Volume Balance –Gross Revenue Projections Simplified Tools –Market-Facing Family Forecasting –Simplifying Data Assumptions about MIX –Rapid Simulation & What-If Analysis –Full Financial Integration (P&L and Balance Sheet, etc.) Beyond the Basics –Strategic Planning –Scenario Analysis with Financial Consequences –Risk Management including Cash Flow & Capital Investment Top Management’s Handle on the Business
Bob Stahl Customer View Customer View Historical View Historical View Market View Market View Reconciliation Process (The DAM Meeting) Reconciliation Process (The DAM Meeting) Consensus Forecast Consensus Forecast Applying “Puts & Takes” Company Forecast Company Forecast Multiple Views...
Bob Stahl Simplifying Data Assumptions... Assumption Sensitivity
Bob Stahl An Example...
Bob Stahl Fiscal Information...
Bob Stahl Beyond the Basics... Basics –Volume Balance –Gross Revenue Projections Simplified Tools –Market-Facing Family Forecasting –Simplifying Data Assumptions about MIX –Rapid Simulation & What-If Analysis –Full Financial Integration (P&L and Balance Sheet, etc.) Beyond the Basics –Strategic Planning –Scenario Analysis with Financial Consequences –Risk Management including Cash Flow & Capital Investment Top Management’s Handle on the Business
Bob Stahl “Strategic Planning... forward in reverse” Robert Hayes HBR-Nov/Dec 1985 Strategic Planning - forward in reverse Executive S&OP Strategy Tactics Execution Executive S&OP Annual Business Plan Master Schedule Doing The Right Things Doing The Things Right
Widgets Two Scenarios: 1.Supply Leveled against Consensus Demand 2.Supply Leveled against High Demand
Consensus Forecast
High Forecast
16 Gross Revenue – High Forecast
17 Direct Margin – High Forecast
Bob Stahl Center of Gravity... Customers Employees (Suppliers, Community, Country, Planet) Owners Executive S&OP Executive S&OP Desired Force = CentripetalNatural Force = Centrifugal
Bob Stahl Path of Success Months Business Improvement Phase I Pilot Demo Phase II Expansion Live Pilot Demonstration Go/No-Go #2 Phase III Financial Integration Executive Briefing Go/No-Go #1 Kickoff Session Low Cost Low Risk High Impact Quick Results Low Cost Low Risk High Impact Quick Results
Bob Stahl Done Properly... Simpler (Not Easier) Better (in 90 Days!!!)
Bob Stahl Good Luck & Thanks for Listening Bob Stahl