Simplifying Industry Compliance, Materials Management, and Quality Control Carianne Nieuwstraten – Sr. Product Manager, QAD R&D MFG Midwest User Group

2 The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. Safe Harbor Statement Midwest User Group

3 Value Proposition QAD Serialization QAD Item Attributes/Quality Control QAD Lot Trace Workbench Summary Q & A Agenda Midwest User Group

4 Fully supports key customer requirements for lot and serial product tracking/tracing: -Supports unlimited item/lot attributes carried through all key business processes -Eliminates manual quality tracking -Simplifies regulatory compliance -Manages high volume serialization while enabling logistics control at lot level -Provides simple yet complete chain of custody tracking Value Proposition Midwest User Group

5 QAD Serialization, Track & Trace Midwest User Group

Item Unit & Logistic Unit Serialization 6 QAD Serialization, Track & Trace

7 Inability to provide product authenticity Non-compliance of items with industry and government regulations Capturing high volume/variability lot/serialized inventory is inefficient Business Challenges QAD Serialization, Track & Trace

Traceability in QAD Enterprise Applications -Lot/Serial Control -WIP lot tracking -Installed Base Recording (SSM) -Device History Recording - NEW – Serialization, Track & Trace Item serialization License plated packaging Packaging structures (BOP) Label printing services Solution Overview Lot ID Serial ID Item / Package Traceability QAD Serialization, Track & Trace

Packaging Serial data Serialized inventory Label printing Communication and integration The Building Blocks 9 QAD Serialization, Track & Trace

10 Serialization for warehousing & shipping Global serialization standards Flexible and scalable Track & trace Solution Key Benefits QAD Serialization, Track & Trace

11 QAD Serialization -Early adopter phase QAD Label Printing -Limited availability -Bolt-on EE and up Availability QAD Serialization and Label Printing

12 QAD Item Attributes & Quality Control Midwest User Group

13 “Quality is never an accident, it is always the result of an intelligent effort” John Ruskin, English author and art critic ( ) QAD Item Attributes and Quality Control

14 Need to differentiate item and lot characteristics Inability to capture and validate unique customer requirements Non-compliance of items with industry and government regulations Business Challenges QAD Item Attributes and Quality Control

15 Supports unlimited item/lot characteristics and (test) specifications Enables customer/order-specific (test) specifications and generates CoA Simplifies compliance Integrated in all key business processes Solutions Overview QAD Item Attributes and Quality Control

16 Customer: Vitatech Nutritional Sciences, Inc. – A leader in the nutritional supplement contract manufacturing industry – Headquartered in Tustin, CA, USA – EE, discrete & process manufacturing Pain Point – Paper-based quality control reporting Go Live – September 16, 2013 – Focus: inbound receiving Benefits Received – Improved controls, reporting, processing time frame & traceability Customer Reference QAD Item Attributes and Quality Control

17 Enables product tracking capability Streamlines receiving process Supports regulatory compliance Reduces customer returns Reduces inventory Reduces time and effort Solution Key Benefits QAD Item Attributes & Quality Control

18 Lot Trace Workbench Midwest User Group

19 Need product track and trace insight Business Challenges QAD Lot Trace Workbench

20 Single access point to current lot-controlled inventory and historical data Backward & forward tracing -Extended list of relevant information -Drill down capabilities -Ability to extract data for further analysis Solution Overview QAD Lot Trace Workbench

21 Reduces recall scope and effort Satisfies regulators and auditors Solution Key Benefits QAD Lot Trace Workbench

22 QAD Item Attributes & Quality Control -Limited availability as per 2 nd week April -Bolt-on , , 2014 EE QAD Lot Trace Workbench -General available as per 2 nd week April -Bolt-on through EE -Core 2014 EE Documentation -Installation guide -User guide -Training guide -Case study Availability & Documentation QAD Item Attributes, Quality Control, Lot Trace Workbench

23 Summary Midwest User Group

24 New serialization, item attributes, and quality control solutions: -extend existing tracking & tracing functionality -support regulatory and industry compliance -support item/lot identification and management -integrated with key business processes Summary Midwest User Group

25 Carianne Nieuwstraten Phone: Contact Information

QAD Explore Customer Conference May 5-8, 2014 | New Orleans, LA explore.qad.com

© QAD Inc Q & A 27 Midwest User Group