MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Day 2, Leadership BA 508 Fall, 2010 Sully Taylor

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Agenda Course Logistics Review of Purpose Understanding Presence: –The role of personality in how we show up: MBTI Presence –Understanding the competencies we need.

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Our approach We define leadership from a systems perspective. Within this context, it is defined as "bearing accountability for expanding scope of consciousness." The ultimate leadership challenge is one of inspiring others to this same intention. Failure to expand consciousness often results in a lack of authenticity (seeing, but not integrating more of the whole system) and therefore, in an inability to meaningfully serve others. Leadership is a meaning- making activity that invites us to engage in systems thinking and deep reflection about mutual interdependencies.

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Components of Emotional Intelligence Source: Daniel Goleman, Primal Leadership and other materials Awareness Management Self Others Self-Awareness/ Assessment Social Awareness/ Empathy Self-Control/ Adaptability Relationship-Building/ Teamwork

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability EQ Leadership Self-Awareness Social Awareness Self Management Relationship Management Purpose Presence Practice Partners

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Purpose What is my purpose? “For the sake of what?” Who am I when I show up as my best self? Am I the subject of my own desires or the object of others’?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability What if…. John’s describes his purpose as “my life is about having the greatest impact on alleviating suffering, especially that which is health-related. ” John describes his purpose as “my life is about having a significant impact on alleviating health- related suffering, contributing to the health of my society, and nurturing a healthy family.”

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability See all the advice in Harvard Business Review, Nov. 2005, Commentary to the case Celtic Tiger. You can find through PSU library.

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability “Purposi: A Cascade of Purposes” Overarching purpose Purposeful Vocation/Profession Purposeful Job/Position Purposeful Endeavor Purposeful Project Purposeful Meeting

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Presence How do others experience me? Is it consistent with who I think I am? Is my presence consistent with my purpose, my game? What is my personal brand? –relevant? –unique? –consistent?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Purpose & Presence: Self-Awareness and Social Awareness MBTI

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Nine Essential Leadership Dimensions Based on three “admit to” competencies –baseline requirements (Integrity, Initiative & Learning Agility) Two interpersonal competencies –emphasize working well with others Three communications competencies –emphasize facilitating information exchange Two strategic leadership competencies –emphasize providing direction, inspiring Two conceptual competencies –emphasize thinking, analyzing, using intuition

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability “Admit To” Competencies 1) Integrity (behavioral examples) Effective performers... –are honest with themselves and others –maintain ethical standards –foster an ethical environment –assume personal responsibility –strive for personal impeccability

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability “Admit To” Competencies 1) Integrity (assessment questions) To what extent do you... -act ethically and honestly? -do what you say? -say what you think?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 1)Integrity individuals with TOO LITTLE TOO MUCH of this competency may be perceived as: - Untrustworthy-Self-righteous -Dishonest -Superior -Unethical -Judgmental

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability “Admit To” Competencies 2) Initiative (behavioral examples) Effective performers... –take action without being prompted –don’t need to wait to be told what to do or when to do it –provide unsolicited input –see a need, take responsibility, and act on it –make things happen

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability “Admit To” Competencies 2) Initiative (assessment questions) To what extent do you... –take action without prompting? –recognize and encourage initiative on the part of others?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 2) Initiative individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Passive-Unfocused -Unconcerned-Restless -Reactive-Impulsive

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability “Admit To” Competencies 3) Learning Agility (behavioral examples) Effective performers... –continuously seek new knowledge –are intellectually curious and want to know “why” –learn quickly and use information effectively –foster a culture of interest, curiosity and learning

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability “Admit To” Competencies 3) Learning Agility (assessment questions) To what extent do you... –rapidly acquire new knowledge? –display curiosity and a genuine desire to learn?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 3) Learning Agility individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Slow to catch on-Easily sidetracked -Apathetic-Elitist -Intellectually lazy-Impractical

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Interpersonal Competencies 1) Diplomacy/conflict management (behavioral examples) Effective performers... -demonstrate effectiveness in the organization’s power network -are perceptive to social cues in the environment -recognize personal agendas -are skilled at handling situations without arousing hostility -are able to navigate the political waters of the organization -forge coalitions and know how to stay viable within the system

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Interpersonal Competencies 1) Diplomacy (assessment questions) To what extent do you... –involve others to gain necessary support? –commit to maintaining important relationships? –recognize political implications and adjust behavior to remain effective?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 1)Diplomacy individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Naïve-Conspiratorial -Politically inept-Manipulative -Tactless-Self-promoting

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Interpersonal Competencies 1) Conflict Management (behavioral examples) Effective performers... –recognize that conflict can be a valuable part of the decision- making process –are comfortable with healthy conflict –support and manage differences of opinion –thwart destructive competition or friction –use consensus and collaboration to debate and resolve issues

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Interpersonal Competencies 1) Conflict Management (assessment questions) To what extent do you... –actively seek win-win solutions? –effectively manage disagreements? –see conflict as a window into your own development need?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 1) Conflict Management individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Avoiding disagreements-Adversarial -Mollifying-Argumentative -Pacifying-Confrontational

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Interpersonal Competencies 2) Team Player & Team Management (behavioral examples) Effective performers... –are team oriented –identify with the larger organizational team and their role within it –share resources –respond to requests from other parts of the organization –support larger legitimate organizational agendas as more important than local or personal goals

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Interpersonal Competencies 2) Team Player (assessment questions) To what extent do you... –share resources across the organization? –effectively partner with people across the organization?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 2) Team Player individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Overly independent -Overly accommodating -Too competitive -Hiding in the team -Self-centered -Fanatical

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Interpersonal Competencies 2) Team Management (behavioral examples) Effective performers... –create and maintain functional work units –understand the human dynamics of team formation and maintenance –formulate team roles and actively recruit and select to build effective workgroups –develop and communicate clear team goals and roles –provide the level of guidance and management appropriate to the circumstances –reward team behavior and foster a team atmosphere in the workplace

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Interpersonal Competencies 2) Team Management (assessment questions) To what extent do you... –ensure that the team has the best people? –clarify team mission, goals, and roles? –monitor team progress toward goals? –actively work to maintain team rapport? –reward collaboration?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 2) Team Management individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Laissez Faire:-Dictatorial abdicating leadership -Disinterested-Micromanaging -Distant-Parochial

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Communications Competencies 1) Writing Skills (behavioral examples) Effective performers... –write clearly and concisely –organize content effectively –provide appropriate supporting facts –compose informative and convincing memos, s, correspondence, reports, etc.

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Communications Competencies 1) Writing Skills (assessment questions) To what extent do you... –communicate effectively in writing? –use the written language to convey both substance and intent with accuracy?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 1)Writing Skills individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Uneducated-Impersonal -Rambling-Wasting time -Sloppy-Overly reliant on written format

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Communications Competencies 2) Presentation Skills (behavioral examples) Effective performers... -organize and deliver public speeches that effectively inform or persuade audiences -are adept at using current presentation technologies and media formats -are able to comfortably and confidently field audience questions

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Communications Competencies 2) Presentation Skills (assessment questions) To what extent do you... –deliver an effective formal presentation with confidence? –make effective spontaneous presentations without time to prepare? –think on your feet?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 2) Presentation Skills individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Timid-Using the podium as a stage -Disorganized-Slick with no content -Ineffective-Coercive or manipulative

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Communications Competencies 3) Listening Skills (behavioral examples) Effective performers... –offer their full attention when others speak –listen actively, giving verbal and nonverbal cues of their interest –paraphrase ideas –are changed by what they hear

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Communications Competencies 3) Listening Skills (assessment questions) To what extent do you... –give full attention without interrupting? –summarize to ensure understanding? –expect to learn something new in every conversation?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 3) Listening Skills individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Uncaring-Eavesdropping -Rude-Passive -Inattentive-Having no opinion

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Strategic Leadership Competencies 1) Strategic Thinking and Visioning (behavioral examples) Effective performers... -demonstrate an orientation to the future -develop and maintain long-term plans and constantly measure progress against them -communicate strategy to team members -know and understand the factors influencing strategy -make decisions and take actions within a strategic context

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Strategic Leadership Competencies 1) Strategic Thinking (assessment questions) To what extent do you... –understand and communicate current strategy? –continually assess the environment and make strategic changes as necessary? –develop strategies for the future?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 1)Strategic Thinking individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Overly compromising-Impractical -Failing to communicate-Theoretical a plan without action -Short-sighted-Living in the future

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Strategic Leadership Competencies 1) Visioning (behavioral examples) Effective performers are... –imaginative and able to create a vision of a preferred future for their team –able to communicate the vision clearly and enthusiastically –able to bring the vision to life and attract others to it

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Strategic Leadership Competencies 1) Visioning (assessment questions) To what extent do you... –engage imagination to visualize a preferred future? –communicate a compelling vision? –inspire others to see and participate in a shared future?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 1) Visioning individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Unfocused-Over-zealous -Uninspiring-Day-dreaming -Mundane-Unrealistic

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Strategic Leadership Competencies 2) Risk-Taking (behavioral examples) Effective performers... –try new things in the face of discomfort –find a balance between analysis and action –are able to fail and learn from it –are open to criticism

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Strategic Leadership Competencies 2) Risk-Taking (assessment questions) To what extent do you... –willingly take calculated chances to achieve goals? –challenge others to take measured risks? –encourage and reward risk-taking? –easily learn from failure and move on to the next challenge?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 2) Risk-Taking individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Weak-Thrill-seeking -Timid-Reckless -Playing it Safe-Irresponsible

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Conceptual Competencies 1) Creativity (behavioral examples) Effective performers... –generate original ideas –encourage new ways of thinking, explore options, and develop innovative solutions –challenge pre-existing conceptions and offer alternatives –find new ways to look at old problems –encourage others to challenge old assumptions and try to innovate improvements

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Conceptual Competencies 1) Creativity (assessment questions) To what extent do you... –contribute novel ideas? –act resourcefully in finding new ways to improve things? –test preconceptions? –foster creativity in others? –reward innovation?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 1)Creativity individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Unimaginative-Unrealistic -Uninspired-Impractical -Trite-Unproductive

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Conceptual Competencies 2) Problem Solving & Decision Making (behavioral examples) Effective performers.... –approach problems and decisions methodically –isolate causes from symptoms –withhold judgment while gathering information –involve others as appropriate –find a balance between studying the problem and solving it –readily commit to action and make decisions that reflect sound judgment

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Conceptual Competencies 2) Problem Solving & Decision Making (assessment questions) To what extent do you... –define problems and situations before acting? –effectively analyze problems and underlying causes? –commit to action? –demonstrate sound judgment?

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability 2) Problem Solving & Decision Making individuals with TOO LITTLETOO MUCH of this competency may be perceived as: -Focusing on -Looking for problems symptoms to solve -Unable to act-Analyzing endlessly -Impulsive-Micromanaging

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Leadership Styles and Competencies “Typically, the best, most effective leaders act according to one or more of six distinct approaches to leadership and skillfully switch between the various styles depending on the situation.” PL, p. 53.

MASTER OF BUSINESS ADMINISTRATION MBA+ Leadership, Innovation, and Sustainability Leadership Styles Visionary, coaching, affiliative, democratic, pacesetting, commanding. –Which style have you typically gravitated towards in the past? Why do you think that is? –How would reliance on only that style help or hinder your ability to achieve your purpose?