3 Collecting Information and Forecasting Demand 1
3-2Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Internal Records and Marketing Intelligence Order-to-Payment Cycle Databases, Warehousing, Data Mining Marketing Intelligence System Sales Information System
What is a Marketing Intelligence System? A marketing intelligence system is a set of procedures and sources that managers use to obtain everyday information about developments in the marketing environment. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 3-3
Needs and Trends Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 3-4 Fad Trend Megatrend
3-5Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Major Forces in the environment Demographic EconomicPolitical-Legal Socio-CulturalTechnological Natural
Population and Demographics Population growth Population age mix Ethnic markets Educational groups Household patterns Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 3-6
Economic Environment Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 3-7 Consumer Psychology Income Distribution Income, Savings, Debt, Credit
3-8Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Natural Environment Shortage of raw materials Increased energy costs Anti-pollution pressures Governmental protections
3-9Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Technological Environment Pace of change Opportunities for innovation Varying R&D budgets Increased regulation of change
The Political-Legal Environment Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 3-10 Business Legislation Growth of Special Interest Groups