Partner Capability Requirements 1-Tier Cloud Solutions Provider (1/2) Program Requirements 1-Tier Cloud Solution Provider Marketing Significant local reach.

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Presentation transcript:

Partner Capability Requirements 1-Tier Cloud Solutions Provider (1/2) Program Requirements 1-Tier Cloud Solution Provider Marketing Significant local reach (customer reach) ● Lead generation engines ● Sales Cloud Competency, Certifications, & Sales Training ● Pre-sales support resources ● Annual business plan ● Pipeline visibility mechanism ● Billing & Provisioning Provide Tax/VAT ID and pass Microsoft credit and anti-corruption checks ● Billing infrastructure and operations ●

Partner Capability Requirements 1-Tier Cloud Solutions Provider (2/2) Program Requirements 1-Tier Cloud Solution Provider Deployment, Enhancements and Solutions Deployment capability to deploy Microsoft Cloud Services ● Support 24/7 end-customer support (billing & technical) ● Premier Support for Partners (PSfP) Recommended Service Experience CLM processes to drive usage and adoption, up/cross-sell (CRM) ● Microsoft Relationship Managed partner ● Partner C-level executive sponsor ● Microsoft Cloud Solution Provider Agreement ●

Performance Requirements Demonstrated 1-Tier partner performance within first year of onboarding to the program Program Requirements 1-Tier Cloud Solution Provider Net paid seat adds in year one (Mature/Emerging) Office 365: 5k/2.5k* (Mature/Emerging) Incident Reports (IR) to Microsoft per month (1 IR per 2500 seats) ● * Local Microsoft subsidiary can increase these levels based on local market requirements

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