MCITP Guide to Microsoft Windows Server 2008 Server Administration (Exam #70-646) Chapter 14 Server and Network Monitoring

MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 2 Learning Objectives Understand the importance of server monitoring Monitor server services and solve problems with services Use Task Manager for server monitoring Configure and use Performance Monitor Set up and use Data Collector Sets for performance and diagnostic information

Learning Objectives (cont’d.) Use Reliability Monitor Implement the SNMP service for network management MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 3

Introduction to Server Monitoring Reasons for monitoring –Establish baseline of performance Problems can be more easily identified when they occur –Prevent problems before they occur –Diagnose existing problems Benchmarks or baselines –Basis for comparing data collected during problem situations with data showing normal performance conditions MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 4

Introduction to Server Monitoring (cont’d.) Sample benchmarks –Test benchmarks of disk, CPU, memory, and network response –Slow, typical, and heavy usage of disk, CPU, memory –Slow, typical, and heavy usage of the combined network and server resources –Growth of use of network and server resources at specific intervals MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 5

Monitoring Server Services MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 6 Table 14-1 Sample Windows Server 2008 services

Monitoring Server Services (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 7 Table 14-1 Sample Windows Server 2008 services (cont’d.)

Accessing Server Services Access server services through: –Server Manager –Computer Management tool Status column –Indicates the current status of the service Started Paused Blank – halted or not started MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 8

MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 9 Figure 14-1 Computer Management tool Courtesy Course Technology/Cengage Learning

Solving a Problem with a Service Check status of service Server Manager and Computer Management tools –Monitor service –Check dependencies Pausing a service –Takes it offline for normal users –Can only be used by Administrators or Server Operators Activity 14-1: Monitoring and Managing a Service –Objective: Use the Computer Management tool to monitor and manage a Windows Server 2008 service MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 10

Solving a Problem with a Service (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 11 Figure 14-2 Workstation service dependencies Courtesy Course Technology/Cengage Learning

Using Task Manager Task Manager –Tool used to monitor applications and processes running on a server MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 12

Monitoring Applications Press CTRL+ALT+DEL –While logged on as Administrator or as a member of Administrators group Click Start Task Manager –Displays a dialog box with six tabs: Applications Processes Services Performance Networking Users MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 13

Monitoring Applications (cont’d.) Applications tab –All software applications running Activity 14-2: Working with Applications in Task Manager –Objective: Use Task Manager to monitor and manage applications MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 14 Figure 14-4 Task Manager Applications tab Courtesy Course Technology/Cengage Learning

Monitoring Processes Processes tab –Lists processes in use by all running applications To stop a process –Highlight it –Click End Process MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 15 Table 14-2 Task Manager process information

Monitoring Processes (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 16 Figure 14-6 Processes tab Courtesy Course Technology/Cengage Learning

MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 17 Table 14-3 Sample processes

Setting Priorities Increase priority of a process –Set more CPU priority than what is set as its default Base priority class –Priority at which process runs set in program code of application Administrator can change priority to: –Low, Below Normal, Normal, Above Normal, High, or Realtime MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 18

Setting Priorities (cont’d.) Activity 14-3: Working with Processes in Task Manager –Objective: Use Task Manager to monitor processes and to reset the priority of a process MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 19 Figure 14-7 Setting the priority of a process Courtesy Course Technology/Cengage Learning

Monitoring Services Services tab –Shows services that are started, stopped, or paused Management options from Task Manager –Limited to starting or stopping a service –For more options click Services button to open Services window Provides management options identical to Server Manager or Computer Management tool MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 20

Monitoring Services (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 21 Figure 14-8 Starting a service from Task Manager Courtesy Course Technology/Cengage Learning

Monitoring Real-Time Performance Performance tab –Shows CPU and memory performance information –Usage and Memory bars Show current use of CPU and page file use –Bottom of the Performance tab More detailed statistics Handle –Resource used by a program and having its own identification so program is able to access it Threads –Blocks of code within a program MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 22

Monitoring Real-Time Performance (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 23 Figure 14-9 Performance tab Courtesy Course Technology/Cengage Learning

Monitoring Real-Time Performance (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 24 Table 14-4 Task Manager performance statistics

Monitoring Real-Time Performance (cont’d.) Resource Monitor –Provides real-time collection of resources used for: CPU Disk Network Memory –Useful for first quick analysis of problem MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 25

Monitoring Real-Time Performance (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 26 Figure Resource Monitor Courtesy Course Technology/Cengage Learning

Monitoring Network Performance Networking tab –Monitor network performance on all NICs installed in the server –Total network utilization Percentage of the network bandwidth in use –Lower portion of the tab Displays network performance data across each NIC –Valuable if you suspect there is a problem with a NIC MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 27

Monitoring Network Performance (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 28 Figure Networking tab Courtesy Course Technology/Cengage Learning

Monitoring Users Users tab –Provides a list of users currently logged on Log off a user –Click user –Clicking the Logoff button Disconnect a user –Use if the Logoff action does not work because user’s connection is hung MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 29

Using Performance Monitor Performance Monitor –Used to monitor components such as Hard disks Memory Processor Network interface Started process Paging file MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 30

Capturing Data Using Performance Monitor Tool within Reliability and Performance Monitor Open from: –Administrative Tools menu –Server Manager –As an MMC snap-in –Command Prompt window or the Start button, Run option by using the perfmon command Click Performance Monitor under Monitoring Tools –In Reliability and Performance Monitor MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 31

MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 32 Figure Performance Monitor (started from the Administrative Tools menu) Courtesy Course Technology/Cengage Learning

Capturing Data Using Performance Monitor (cont’d.) Performance Monitor object –Memory, the processor, or another part of the computer Counter –Indicator of a quantity of object –Measurement unit depends on object –One or more counters can be monitored MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 33

MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 34 Figure Selecting the % Processor Time counter Courtesy Course Technology/Cengage Learning

Capturing Data Using Performance Monitor (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 35 Table 14-5 Sample processor counters in Performance Monitor

Capturing Data Using Performance Monitor (cont’d.) Instance –Exists when there are different elements to monitor –Associated with a counter Add button –Opens Add Counters dialog box –Select objects to monitor, counters, and instances MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 36

Capturing Data Using Performance Monitor (cont’d.) Modes when monitoring objects: –Line –Histogram bar –Report MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 37 Figure Histogram bar mode (from the MMC snap-in) Courtesy Course Technology/Cengage Learning

MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 38 Figure Monitoring multiple objects (MMC snap-in enlarged view) Courtesy Course Technology/Cengage Learning

Capturing Data Using Performance Monitor (cont’d.) Status information (just above counters) –Last –Average –Maximum –Minimum –Duration MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 39

Monitoring System Components Most commonly monitored components –Processor –Memory –Physical disk –Network interface Particularly important for monitoring server performance MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 40

Monitoring System Components (cont’d.) MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 41 Table 14-6 Sample objects and counters for performance monitoring

Monitoring System Components (cont’d.) Activity 14-4: Exploring Performance Monitor –Objective: Examine available options in Performance Monitor Activity 14-5: Monitoring for Processor Problems –Objective: Learn how to monitor for processor bottlenecks MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 42

MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 43 Figure Selections in the Add Counters dialog box Courtesy Course Technology/Cengage Learning

Monitoring System Components (cont’d.) Activity 14-6: Verifying the Disk Counters –Objective: Learn to check the status of diskperf MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 44

Using Data Collector Sets Data Collector Sets tool –Monitor performance –Consolidate performance information Data collector set –Collection of diagnostic and performance information –Report or log Basic types of data collection tools and formats –Performance counters and performance counter reports –Traces and trace reports –System configuration data MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 45

Using Data Collector Sets (cont’d.) Performance counter report –Tracks information using objects, counters, and instances Trace –Monitors particular events Trace report –Contains only instances when events occur MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 46

Using Data Collector Sets (cont’d.) System configuration data obtained using data collector sets includes information about: –Operating system –Processor –System services –BIOS –Controllers –Port classes –Storage classes –Printing classes MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 47 –Video classes –User accounts –Startup programs –Disk settings –Processes

Using Data Collector Sets (cont’d.) Ways to create data collector sets –Predefined Configure specific counters from Performance Monitor to include –Wizard and template Templates are XML files –Manually MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 48

Using Data Collector Sets (cont’d.) Data collector set properties –General –Directory –Security –Schedule –Stop Condition –Task MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 49

Using a Wizard and a Template to Create a Data Collector Set Templates in Create new Data Collector Set Wizard –Active Directory Diagnostics –Basic –System Diagnostics –System Performance Activity 14-7: Using a Template for a Data Collector Set –Objective: Create a data collector set from a template MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 50

Returning to a Report and the Importance of Network Data Find reports within Reliability and Performance Monitor tool Network performance –Establish baselines from which to diagnose problems –Gather data on: Network Interface performance counter IPv4 and IPv6 performance counters TCPv4 and TCPv6 performance counters Activity 14-8: Viewing a Report –Objective: Learn how to go back to view a report you have already created MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 51

Using a Predefined Data Collector Set Predefined data collector sets –Run at any time without first creating them through the Create new Data Collector Set Wizard –LAN Diagnostics data collector set Useful to diagnose network problem Perform network system checks Activity 14-9: Using the LAN Diagnostics Data Collector Set –Objective: Use the predefined LAN Diagnostics data collector set MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 52

Using Reliability Monitor System Stability Chart –Created from tallying problems or changes –Software (Un)Installs –Application Failures –Hardware Failures –Windows Failures –Miscellaneous Failures System Stability Index –Single number summary of recent reliability MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 53

MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 54 Figure Reliability Monitor Courtesy Course Technology/Cengage Learning

Using Reliability Monitor (cont’d.) Activity 14-10: Using Reliability Monitor –Objective: Learn how to use Reliability Monitor MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 55

Implementing the SNMP Service Simple Network Management Protocol (SNMP) –Used for network management on TCP/IP-based networks –Used for: Configuring network devices Monitoring the performance of a network Locating network problems Monitoring network usage Activity 14-11: Installing SNMP Services –Objective: Install SNMP MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 56

Implementing the SNMP Service (cont’d.) Activity 14-12: Configuring the SNMP Service –Objective: Learn how to configure the SNMP service MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 57

Summary Server monitoring –Establishes benchmarks or baselines –Services can be monitored Task Manager –Monitors applications, processes, services, system performance, network performance, and logged-on users Performance Monitor –Uses objects for monitoring MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 58

Summary (cont’d.) Data collector set –Collects data about a server or network –Compiles data into a report Reliability Monitor –Tracks hardware and software reliability of a server SNMP service –Gathers network performance data on TCP/IP networks MCITP Guide to Microsoft Windows Server 2008, Server Administration (Exam #70-646) 59