1. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment Chapter 11: Monitoring Server Performance

2. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 2 Objectives Identify the importance of monitoring server performance Use Task Manager to monitor server performance and resource usage Use Event Viewer to identify and troubleshoot problems Use the Performance console to monitor server performance using both System Monitor and Performance Logs and Alerts Optimize server performance through the configuration of service settings

3. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 3 Introduction to Monitoring Server Performance Server performance can deteriorate over time Monitoring helps alert you to problems before they become serious Normal behavior is called baseline performance Built-in tools for monitoring: Task Manager Event Viewer Performance console

4. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 4 Task Manager Fastest way to obtain a system performance snapshot Provides high-level information Can be accessed through Windows taskbar or Ctrl+Alt+Delete key combination Has five main tabs Applications Processes Performance Networking Users

5. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 5 Monitoring and Managing Applications From Task Manager, the Applications tab displays a list of all foreground software applications To manage a particular application, select it from the list and choose a menu option: End Task, Switch To, New Tasks Or, right-click an application and choose from shortcut menu: Switch To, Bring to Front, Minimize, Maximize, End Task, Go To Process

6. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 6 Monitoring and Managing Processes From Task Manager, the Processes tab displays a list of all processes in use by applications and services Displays information about each running process Right-click a process to end it Can change process priority from default of Normal Priority

7. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 7 Monitoring and Managing Processes (continued)

8. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 8 Activity 11-1: Using Task Manager to Manage Applications and Processes Objective: To explore managing applications and processes using Task Manager Open Task Manager using Ctrl+Alt+Delete Observe running applications Start a new application and explore options using Task Manager

9. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 9 Monitoring Real-Time Performance From Task Manager, the Performance tab displays CPU and memory performance charts, graphs, and statistics Gives a snapshot of system performance at the moment Often used in conjunction with a more detailed tool as a first pass look at performance

10. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 10 Monitoring Real-Time Performance (continued)

11. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 11 Monitoring Real-Time Performance (continued)

12. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 12 Activity 11-2: Using Task Manager to Monitor Performance Objective: To monitor server performance using the Task Manager Open Task Manager and click the Performance tab Review information Start an application and again review performance Explore starting and stopping applications and the effect on performance

13. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 13 Monitoring Network Performance From Task Manager, the Networking tab displays network utilization information Roughly the percentage of the network bandwidth in use Also displays network performance data for each installed network card Name of adapter, network utilization detected by the adapter, speed of network link, and operational state of adapter

14. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 14 Monitoring Network Performance (continued)

15. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 15 Monitoring Users From Task Manager, the Users tab displays a listing of users currently logged on, including network clients Can log off or disconnect a user Can send messages to connected users Can connect to another user’s session

16. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 16 Monitoring Users (continued)

17. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 17 Event Viewer Used to gather information and troubleshoot software, hardware, and system problems Events are recorded in logs Event Viewer allows you to view contents of logs Log entries denote warnings and errors Often include an event ID that helps to identify problem Three main logs: Application log Security log System log

18. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 18 Event Viewer (continued)

19. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 19 Event Viewer (continued) Domain controller has two additional logs: Directory service log File replication service log Any user can view contents of application and system log Administrators and those with special permission can view security log Event types include: information, warning, error

20. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 20 Interpreting Events Click a log file within Event Viewer to get details Details pane lists all events with information including: Type of event Data and time of event Source of event Category and event ID Computer on which event occurred

21. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 21 Interpreting Events (continued)

22. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 22 Activity 11-3: Viewing Event Viewer System and Application Log Events Objective: Use Event Viewer to view system and application logs Open Event Viewer and view the application log View properties of events in the log Open the system log Review an error event

23. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 23 Activity 11-3 (continued)

24. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 24 Performance Console Supports gathering more detailed information than Task Manager Consists of two different tools: System Monitor View data gathered from counter objects Performance Logs and Alerts Periodically logs samples to a data file to be imported into other applications Generates alerts when certain configured thresholds are met

25. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 25 System Monitor Particularly useful for collecting data on real-time server performance Tasks that can be performed using System Monitor: Understanding server performance Problem diagnosis Capacity planning Testing You can specify a type of data to monitor, the source or computer from which to capture data, and performance objects to monitor

26. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 26 Using System Monitor Displays information when Performance tool is first opened Data display related to memory, processor, and physical disk objects on local computer Three possible views Graphs Histogram Report System Monitor toolbar used to control various functions

27. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 27 Using System Monitor (continued)

28. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 28 Activity 11-4: Exploring System Monitor Settings Objective: To explore System Monitor settings for Windows Server 2003 Open the Performance console to see System Monitor running Use the toolbar to change view types Change the view to highlight a particular property Explore freezing the display

29. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 29 Activity 11-4 (continued)

30. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 30 Activity 11-4 (continued)

31. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 31 Performance Objects and Counters Performance monitoring is a regular maintenance task Performance counters: % processor time % interrupt time Pages/second Page faults/second % disk time Avg. disk queue length

32. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 32 Activity 11-5: Adding Counters to System Monitor Objective: To add object counters to the System Monitor tool Add several counters Explore the Explain feature Explore different views

33. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 33 Activity 11-5 (continued)

34. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 34 Using System Monitor (continued) Collecting data is easy, interpreting data is harder Often there are causal relationships that aren’t obvious Several alternatives for saving and viewing historical data Html files Log files Databases

35. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 35 Activity 11-6: Saving and Viewing System Monitor Data Objective: Explore options for saving System Monitor data Open System Monitor and collect data Freeze the display Save the data as an html file Explore options that are available in the browser

36. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 36 Activity 11-6 (continued)

37. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 37 Performance Logs and Alerts A second tool available within Performance console Allows you to automatically collect data (locally or remotely) and view it using another program Tasks: collect data in different formats, view data, configure parameters, configure and manage logging sessions, set up alerts Three options available in tool: counter logs, trace logs, and alerts

38. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 38 Configuring Alerts Logging increases overhead on a server Set up a regular schedule for collecting and reviewing data Since logging should not run constantly, alerts can notify you of a potential problem

39. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 39 Configuring Alerts (continued)

40. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 40 Activity 11-7: Configuring Performance Logs and Alerts Objective: To explore configuring performance logging and alerts Open Performance Logs and Alerts View the System Overview log Explore the Log Files and Schedules tab Configure alerts and monitor performance

41. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 41 Configuring and Managing Services Don’t want to run unnecessary services, adds overhead to a system Before disabling a service, check dependencies Services MMC allows you to configure various settings under the properties of a service with following tabs General Log On Recovery Dependencies

42. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 42 Activity 11-8: Configuring Windows Server 2003 Services Open the Remote Desktop Help Session Manager and configure it to start automatically Objective: To configure the startup properties and settings of Windows Server 2003 services Open the Services MMC Explore the General, Log On,Recovery and Dependencies tabs Open the Messenger service and disable it

43. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 43 Activity 11-8 (continued)

44. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 44 Activity 11-8 (continued)

45. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 45 Summary Goal is to ensure servers meet performance expectations and to minimize server downtime Task Manager utility provides snapshots of CPU, memory, and network performance and utilization – Used as an initial point of reference Task Manager can also be used for management – to end, switch, start, etc. new applications and processes and to log off and disconnect users

46. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 46 Summary (continued) Event Viewer utility used to view logged information about errors, cautions, and events in processes and applications – helps to identify issues before they become larger problems Performance console contains the System Monitor utility and the Performance Logs and Alerts utility System Monitor allows you to track many different performance measures locally and remotely and provides different views of the measures

47. 70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 47 Summary Performance Logs and Alerts allows you to automatically log performance information based on start and stop times or on alert configurations Information can be saved in different formats including SQL database, comma-separated, tab-separated, etc. To optimize server performance, unnecessary services and applications should be disabled – some run by default when server is installed Check Dependencies before disabling a service