Realising the Potential of Service Oriented Architecture Kris Horrocks Connected Systems Division Microsoft

Faster, more efficient development resulting in connected and adaptable systems that drive the business Responsive and optimized applications are more easily managed and cost effective Dynamic applications and adaptive business processes that deliver real-time business performance metrics Applications: Bridging IT and the Business

The Application Environment

Mainframe Systems GUI-based applications E-business push – focused on Integration SOA, connected systems Browsing, HTTP based Purpose driven – homepages, IM Wiki, Blogs, RSS Digital LIfestyle Research/ University applications Application Journey

Service Oriented Architecture: Is a design philosophy that results in service oriented applications built on service oriented infrastructure Leverages existing assets in a loosely-coupled manner Standards are critical for success Web services makes service orientation practical and drives broad industry interoperability Delivers the most business benefit when scoped to sound business drivers Primary benefit centers around business agility

Service Oriented Architecture: SOA is an enabler for faster process change, greater business insight and competitive advantage, and the creation of a new generation of dynamic applications.

Successful Customers Reduced Paper Records by 70% Improved patient care 45% decrease in training time; 9x ROI reduce call duration by 10% Real time customer integration Enabling business experimentation CommSee: 30k users, 100+ apps Primary branch experience World-wide IT support for 400k+ users Reduced deployment time by 83 percent

A Pattern For Success

Data Legacy Custom Packaged Apps Trading Partners DataLegacyCustom Packaged Apps Trading Partners Expose Service enablement

DataLegacy Packaged Apps Trading Partners Custom

Compose Orchestration and Workflow DataLegacy Packaged Apps Trading Partners Custom

Consume Productivity/Innovation DataLegacyCustom Packaged Apps Trading Partners Packaged Apps Devices and People Web 2.0 Portal

Putting the pieces together Tooling Management DataLegacy Packaged Apps Trading Partners Packaged Apps Devices and People Web 2.0 Portal Security Custom

How Do You Get There? Application Platform Infrastructure Optimization Model Brittle, disparate applications and platforms Standards-based, flexible business applications More adaptive application platform driving core applications and business processes Fully service- oriented, dynamic application platform Cost Center More Efficient Cost Center Business Enabler Strategic Asset

Move from ad hoc development on legacy systems to modern, team development and management throughout the ALM Move from managing disparate data silos to a scalable, integrated data management platform Move from disconnected applications and services to SOA and adaptive business processes Move from data silos and manual analysis to real-time and closed loop analysis Move from no UX awareness to proactive collaboration of design and development The Right Application Platform Infrastructure

Look at SOA in terms of lifecycles and capabilities…

Governance Service Analysis Service Analysis Service Development Service Development Service Testing Service Testing Service Provisioning Service Provisioning Service Operation Service Operation Service Consumption Service Consumption Service Change Management Service Change Management Service Decommission Service Decommission Compose Expose Consume Compose Expose Consume

Service Consumption Service Consumption Service Consumption aka The Consumer Life Cycle

Choose your infrastructure capabilities from the SOA Menu…

Lifecycle Infrastructure SOA Infrastructure Capabilities For Example Identity Notifications Asset Mgmt Portfolio Mgmt Configuration Mgmt Service Repository Enterprise Reporting Service Management Exception Mgmt Root Cause Analysis Notification Services Reporting Auditing, Logging, Quality of Service, Performance Monitoring, Availability Service Monitoring Capability Repository Discovery Contact Publish BillingSubscription Rating Stage Management Provisioning Dependency Analysis Data Contract, Message Contract, Policy, Model Service Versioning

SOA, SOI, and ESB SOA is a design philosophy that can have broad development, infrastructure and organizational impact SOA leads to service oriented applications built on service oriented infrastructure An ESB is one component of a service oriented infrastructure An ESB provides infrastructure services to service oriented applications

An Example ESB Service-Oriented Infrastructure Service Registry Service Management & Monitoring Service Authentication & Authorization Enterprise Service Bus Infrastructure Services Message Transformation Message Routing Exception Management Orchestration Adaptation B2B Gateway Provisioning Framework Adaptation Consumer Modules Provider Modules …

Where do I start Maintain focus on real-world business drivers Scope initial solutions from a middle-out perspective Prioritize your capability investments Demonstrate value in rapid iterations Successful customers snowball