1 A SAFE AND HEALTHY WORK ENVIRONMENT

2 Chapter Objectives Describe some safety and security strategies for a post-September 11 world. Describe the nature and role of safety and health. Explain the purpose of the Occupational Safety and Health Act. Describe OSHA’s changing role.

3 Chapter Objectives (Continued) Reasons for Management Support of a Safety Program Reasons for Management Support of a Safety Program Explain the purpose of ergonomics. Explain the purpose of ergonomics. Describe the nature of stress and burnout. Describe the nature of stress and burnout. Describe the purposes of wellness programs. Describe the purposes of wellness programs. Describe employee assistance programs. Describe employee assistance programs.

4 Safety and Security Strategies Post 9/11 Companies have increased security Companies have increased screening of employees prior to hiring Department of Homeland Security spent over $37 billion

5 The Nature and Role of Safety and Health Safety - Protecting employees from injuries caused by work-related accidents Health - Employees' freedom from physical or emotional illness

6 The Occupational Safety and Health Act (OSHA) Most important federal safety and health legislation Assures a safe and healthy workplace for every worker OSHA has formed partnerships with corporations

7 Top Categories Responsible for OSHA Citations 1. No written hazard communication program2, Lack of machine guarding1, Lack of written lockout/tagout programs and1,191 procedures 4. Failure to label hazardous containers1, Not providing employees with training about 982 occupational hazards Rank Area of Concern Violations

8 OSHA’s Changing Role Give employers choice between partnership and traditional enforcement Inject commonsense into regulation and enforcement Eliminate red tape

9 Reasons for Management Support of a Safety Program  Personal loss  Financial loss to injured employees  Lost productivity  Higher insurance premiums  Possibility of fines and imprisonment  Social responsibility

10 Ergonomics Study of human interaction with tasks, equipment, tools and physical environment Congress and OSHA Congress and OSHA - formed National Advisory Committee on Ergonomics Ergonomics Payoff Ergonomics Payoff – clear payoff in using ergonomics

11 The Nature of Stress Body’s nonspecific reaction to any demand made on it Potential consequences – diseases that are leading causes of death, may even lead to suicide Stressful jobs – lack of employee control over work

12 Twelve Most Stressful Jobs 1. Laborer 2. Secretary 3. Inspector 4. Clinical Lab Technician 5. Office Manager 6. Foreman 7. Manager/ Administrator Administrator 8. Waitress/Waiter 9. Machine Operator 10. Farm Owner 11. Miner 12. Painter

13 Burnout Individuals lose sense of basic purpose and fulfillment of work Costs: reduced productivity, higher turnover Individuals in helping/service professions seem to be most susceptible to burnout Danger: It is contagious!

14 Wellness Programs Optimal health can be achieved through environmental, organizational changes and different lifestyles Firm conducts needs assessment to find appropriate health needs People can have more control over chronic diseases

15 Employee Assistance Programs (EAP) Comprehensive approach that many organizations have taken to deal with marital or family problems, stress, financial troubles, alcohol and drug abuse, grief, etc.

16 Employee Assistance Programs (EAP) (Continued) Online EAPs helpful Drug Free Workplace Act of 1988 requires access to EAPs for federal employees and employees of firms with government contracts Primary concern is getting employees to use program

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