70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment Chapter 12: Managing and Implementing Backups and Disaster Recovery

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 2 Objectives Plan for disaster recovery of Windows Server 2003 systems Back up and restore data Implement shadow copy volumes Understand the purpose of the Automated System Recovery feature

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 3 Objectives (continued) Understand Windows Server 2003 advanced startup options Install and use the Recovery Console

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 4 Planning for Disaster Recovery Administrators need to be prepared for the possibility of server failure and/or file and folder loss at all times Windows Server 2003 features: The Backup utility Shadow Copies of Shared Volumes Automated System Recovery Advanced startup options The Recovery Console

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 5 Backing Up and Restoring Data Backup utility designed to restore an operating system or data in case of failure Improved version of utility originally introduced in Windows 2000

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 6 Backing Up and Restoring Data (continued) Tasks that can be performed include: Back up and restore files and folders Schedule a backup Back up Windows 2003 System State data Restore the Active Directory database Create an Automated System Recovery (ASR) backup

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 7 Backup and Restore Concepts Types of backups and backup hardware and software is dictated largely by the size and type of organization A key issue is backup authority: Administrators, Backup Operators, and Server Operators have broad authority Other users may have some limited authority to back up certain files and folders

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 8 Backup and Restore Concepts (continued) Two main Group Policy rights are Back up files and directories and Restore files and directories

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 9 Backup Types Backup types include: Normal backup Incremental backup Differential backup Daily backup Copy backup

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 10 Normal Backup Default type of backup performed by Backup utility Backs up all selected files and folders and clears the archive attribute on each This type of backup can be inefficient because it does not take into account whether files have changed

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 11 Incremental Backup Backs up only files that have changed since last normal or incremental backup Clears the archive attributes of the files Reduces the size of backup jobs Restore process is more complicated Normal backup and incremental backups must be restored in order

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 12 Incremental Backup (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 13 Differential Backup Backs up only files that have changed since last normal or incremental backup Does not clear the archive attributes of those files A second differential backup will back up the same files since the first backup is not recorded by the archive attributes Reduces the size of backup jobs compared to normal backups but not incremental backups Restore process requires only the normal backup and the latest differential backup

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 14 Differential Backup (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 15 Daily Backup and Copy Backup Daily Backup Backs up selected files or folders that were created or changed on the day of the backup The archive attribute is not changed Copy Backup Exactly the same as a normal backup but doesn’t change the archive attribute Intended as a backup that will not interrupt other backup procedures (perhaps an archival copy)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 16 Using the Backup Utility Commonly used to back up critical data and operating system files Can be used in two modes: Wizard mode and Advanced mode Can be used to Back up System State data Restore Active Directory Access Automated System Restore feature

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 17 Using the Backup Utility (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 18 Activity 12-1: Backing Up Files and Folders Using the Backup Utility Objective: To explore the use of Windows Server 2003 Backup utility for backing up files and folders Start  All Programs  Accessories  System Tools  Backup Use Advanced Mode to back up the contents of a folder

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 19 Activity 12-1 (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 20 Activity 12-1 (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 21 Activity 12-2: Restoring Files and Folders Using the Backup Utility Objective: To use Backup utility to restore previously backed up files Start  Run  type ntbackup.exe  Advanced Mode Follow directions to restore the files backed up in Activity 12-1 to an alternate location Verify that the files have been restored

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 22 Activity 12-2 (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 23 Scheduling Backups Backups can be scheduled to occur without interaction from an administrator Can schedule backups daily, weekly, monthly, predefined times, predefined days

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 24 Scheduling Backups (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 25 Activity 12-3: Scheduling Backup Operations Using the Backup Utility Objective: Use the Windows Server 2003 Backup utility to schedule a backup Open the Backup utility and use the Backup and Restore Wizard Set the Schedule Job to Daily and select a time Confirm that the backup has been scheduled Confirm that the backup occurs as scheduled

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 26 Activity 12-3 (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 27 Backing Up and Restoring System State Data System State data includes: Registry (always) COM+ Class Registration database (always) Boot files (always) Certificate Services database (if installed) Active Directory (on domain controllers) SYSVOL directory (on domain controllers) Cluster service (if part of a cluster) IIS Metadirectory (if IIS is installed) System files (always)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 28 Backing Up and Restoring System State Data (continued) These components should be backed up with standard backups and directed System State backups Cannot back up individual components To restore due to a corrupt Active Directory database, must restart and choose Directory Services Restore mode advanced startup To restore Active Directory objects, must use authoritative restore so that replication doesn’t overwrite corrections

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 29 Activity 12-4: Backing Up System State Data Objective: To use the Windows Server 2003 Backup utility to back up System State data on a domain controller Open Backup in Advanced Mode Back up System State as directed Verify that System State is backed up and check the size of the file to better understand the amount of information needed for system state

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 30 Shadow Copies of Shared Folders Purpose of this utility is to make recovery of user files in shared folders easy without requiring an administrator Advantages for users: Restoration of accidentally deleted files Recovery of previous versions of files Comparison of previous version to current version Shadow Copies not enabled by default, must be explicitly enabled from Properties of a drive

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 31 Shadow Copies of Shared Folders (continued) Shadow Copies is enabled for entire volume (cannot shadow specific files or folders) Copies are made on a pre-defined schedule By default, Shadow Copies uses 10% of available disk space (minimum 100 MB) When limit is reached, older copies are deleted

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 32 Shadow Copies of Shared Folders (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 33 Activity 12-5: Enabling and Configuring Shadow Copies of Shared Folder Settings Create a new shared folder with appropriate permissions Create a text document in the folder Enable Shadow Copying Explore and configure settings and schedules

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 34 Previous Versions Network users must install additional software on their systems to access previous versions of files via Shadow Copies Client software provided in MSI format at %systemroot%\system32\clients\twclient\X86 (for Intel-based system) Adds an additional tab (Previous Versions) to Properties of files stored in shared Folders

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 35 Activity 12-6: Installing and Using the Previous Versions Client Objective: To install and use the Previous Versions Client and explore using it to restore a previous version of a file Locate and launch the installation file and complete installation Locate the Previous Versions tab in the Properties of the file created in Activity 12-5 Review and restore the file using the Previous Versions dialog box

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 36 Activity 12-6 (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 37 Automated System Recovery This utility was introduced in Windows Server 2003 Main purpose is to restore a system to a functional state Allows user to restore system configuration settings, not data files Replaces ERD on earlier systems Two different elements: ASR backup (accessed from Backup Utility) Floppy disk that contains information about backup, disk configuration, and how to perform a restore

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 38 Automated System Recovery (continued) User data files should be backed up before ASR and restored after ASR ASR backup should be done whenever system configuration is changed ASR backup created using the Automated System Recovery Wizard To recover, boot from Windows CD, select Repair option, use ASR floppy and backup to restore settings

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 39 Advanced Startup Options Used to troubleshoot startup problems Provides a safe mode Only loads the default minimal required Windows Server 2003 settings and device drivers Windows Advanced Startup Options is accessed during system startup Press F8 from Boot Loader Operating System Selection menu

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 40 Advanced Startup Options (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 41 Advanced Startup Options (continued)

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 42 Activity 12-7: Viewing and Testing Advanced Startup Options Objective: To explore and test Windows Server 2003 Advanced Startup Options Restart your computer and access the Windows Advanced Options Menu as directed Select Safe Mode and the appropriate operating system or profile and log on Explore pinging Reiterate these steps with Safe Mode with Command Prompt

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 43 Last Known Good Configuration Allows you to recover from failed driver and registry changes You should not log on to your server if problems are evident during boot process because any incorrect configuration changes will update last known good configuration Cannot be used to resolve problems such as missing or corrupt files

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 44 Activity 12-8: Testing Last Known Good Configuration Objective: To test the startup option for the last known good configuration Start  right-click My Computer  Properties  Hardware  Device Manager Open and disable network adapter and cd-rom or dvd drive Test pinging (network adapter disabled) Restart with Last Known Good Configuration Verify that devices are enabled

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 45 The Recovery Console The Recovery Console is an advanced tool for experienced administrators It is used to: Start and stop services Format drives Read and write data on a local hard drive Copy files from a floppy or CD to a local hard drive Perform administrative tasks

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 46 Installing the Recovery Console Two ways to start Recovery Console: Run it from CD after a serious error by booting from the CD Install on computer permanently Once it is installed, it will be an option in the list of available operating systems during the initial boot process Recovery Console can only be run by an administrator

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 47 Installing the Recovery Console (continued) Variety of commands available through Recovery Console Use the Help command within the Console for a complete list of commands Common commands include: copy, disable, enable, exit, fixboot, fixmbr, listsvc

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 48 Activity 12-9: Installing and Using the Recovery Console Objective: to install and use the Recovery Console Install the Recovery Console as directed Restart the computer and start the Recovery Console Explore the command options in the Console Run the listsvc command Configure the RemoteAccess service Reboot as directed

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 49 Summary Administrators prepare for disaster recovery through backups and startup recovery mechanisms Backup utility Normal, Incremental, Differential, Daily, and Copy Can back up System State Shadow Copies of Shared Folders gives users direct control over restoring deleted files or returning to previous versions of files

70-290: MCSE Guide to Managing a Microsoft Windows Server 2003 Environment 50 Summary (continued) Automated System Recovery restores system configuration settings (not data files) Windows Server 2003 provides several Advanced Startup Options to troubleshoot boot problems Advanced Startup Options include Safe mode Last Known Good Configuration The Recovery Console is used for system recovery