Silent Processes for Independent Living Hubert Österle SAP CEC Opening Bad Ragaz, October 1 st 2007

2 Business Process Paradigm 30 years… … for tools, methods, models for business processes Optimization for business

3 Consumer Process Paradigm Silent Processes for Consumers Isolated products, isolated services, portals Optimization for wellbeing

4 Is there Enough Money for Wellbeing? 1 European Commission: Europe in figures - Eurostat yearbook , 2006; Calculation based on EU-25 GDP at current market prices of € in European Information Technology Observatory * EU, Norway and Switzerland Healthcare Expenditure in EU-25 (2005): 1 € 820 billions ICT Market in Europe* (2006): 2 € 680 billions European Automobile Industry (2001): 3 € 452 billions

5 Health Expenditure Exploding at 60+ Tremendous potential in EU-27 € billions p.a. 1 € = 1.4 U.S. $; values in PPP (U.S.)

6 Is there Enough New Enabling Technology?  Japan: 2008 in every mobile phone  EU: 2010 in every car Fitness Service (e.g. Sleep Monitor) Tumble Protection (e.g. by a Wobble Sensor) Medication Service Get-home Service Easy Communicator (e.g. Microsoft Surface)

7 Silent Process Independent Living Where machines serve people instead of people serving machines

8 Intelligent Solutions Assist the Elderly and Impaired x

9 Live Demonstration in Second Life

10 Kontakt Hubert Österle Institute of Information Management University of St. Gallen Mueller-Friedberg-Strasse 8 CH-9000 St. Gallen Phone Fax URL:

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