Overview & Scrutiny Committee Portfolio Holder Update Customer Access Councillor Simon Tobin 19 th March 2009.

Slides:

Advertisements

Similar presentations

What we all need to know. Approval Date: April 30, 2012 Approved by: President's Council.

Advertisements

So You Think The Cloud Isn’t Secure?. How is this secure?

CUONG NGUYEN PRIYA PAKHANAVAR RUSSELL ROBINSON RPC Hotels.

Payment Card Industry (PCI) Data Security Standard (DSS) Compliance Commonwealth of Massachusetts Office of the State Comptroller March 2007.

Educational Technology Update.  Enterprise Wireless and Mobile Device Management Common Core Requirements Nationalized Standards Based Curriculum All.

THE DEMOCRATIC SERVICES OFFICER Then & Now. Take minutes Knowledge of the electoral process Constitutional knowledge Prepare agendas Political Awareness.

Security Awareness Campaign Overview. Security Awareness Campaign Goal: Raise security awareness across campus Target audiences: Students Faculty/Staff.

Communications Committee Update Ryan Roberts, NFHP Staff March 9, 2014.

IT Security and Innovation. IT Security Regulatory compliance and ISO27001 –Public Service Network Code of Connection (PSN CoCo) –Payment Card Industry.

The Payment Card Industry (PCI) Data Security Standard (DSS) was developed to encourage and enhance cardholder data security and facilitate the broad.

Effective Scrutiny in 2014/15. Introduction David Hair – Team Leader, Scrutiny & Member Support What we do at Lincolnshire County Council Challenges ahead.

AQA ICT A2 Level © Nelson Thornes 2009 Section 10 Future developments 1 Section 10: Future developments ICT in the 21 st Century.

ICT in Travel & Tourism IT User Examples

Payment Card Industry (PCI) Data Security Standard (DSS) Compliance

Children’s and Young People Overview and Scrutiny Update on the existing Children In Our Care beeZ card Cllr Damian Talbot Executive Member Martin Eden.

Threat Intelligence Solutions. Table Of Contents 1.Company Overview 2.Threat Intelligence Solutions 3.Certifications.

Microsoft Dynamics CRM Development

Software Development Costs

Outsourcing Software Development

Offshore Development Services

Cost of Creating an App

Android App Development Cost. Table Of Contents 1.Company Overview 2.Benefits of Android Development 3.Certifications.

Microsoft Dynamics CRM Development

Software Development Costs

Offshore Development Services

Cost of Creating an App

Microsoft Dynamics CRM Development

Software Development Costs

Offshore Development Services

Cost of Creating an App

Android App Development Cost. Table Of Contents 1.Company Overview 2.Benefits of Android Development 3.Certifications.

Android App Development Outsourcing. Table Of Contents 1.Company Overview 2. Benefits of Android Development 3.Certifications.

Help Desk Services Pricing. Table Of Contents 1.Company Overview 2.Benefits Help Desk Services Pricing 3.Certifications.

Network monitoring service pricing. Table Of Contents 1.Company Overview 2.Network monitoring service pricing 3.Certifications.

Outsource Mobile App Development Mobile-Phone-Android-Apps-Phone-Iphone-Google.

Threat Intelligence Solutions. Table Of Contents 1.Company Overview 2.Threat Intelligence Solutions 3.Certifications.

Microsoft Dynamics CRM Development

Software Development Costs

Offshore Development Services

Cost of Creating an App

Microsoft Dynamics CRM Development

Software Development Costs

Offshore Development Services

Cost of Creating an App

Customer Service Outsourcing.

Customer Service Outsourcing

Microsoft Dynamics CRM Development

Software Development Costs

Offshore Development Services

Cost of Creating an App

Customer Service Outsourcing

Customer Service Outsourcing

Help Desk Outsourcing

Offshore Development Services

Microsoft Dynamics CRM Development

Software Development Costs

Cost of Creating an App

Help Desk Outsourcing. Table Of Contents 1.Company Overview 2.Benefits Of Help Desk Outsourcing 3.Certifications.

Payment Card Industry (PCI) Data Security Standard (DSS) Compliance

Introducing Healthy Parents, Healthy Children

Auburn Information Technology

Rld pci compliance project

Payment Card Industry (PCI) Data Security Standard (DSS) Compliance

Security Update

TransformUs programme

Presentation transcript:

Overview & Scrutiny Committee Portfolio Holder Update Customer Access Councillor Simon Tobin 19 th March 2009

Customer Access Customer Services Communications Information & Communications Technology

Customer Services Accommodation project Staff restructure Call centre system Tools to assist Review payments & local office services

Accommodation Project

Staff Restructure Customer Services Front LineAdministration

Call Centre & Other Tools

Communications Local Government Review Re-launch web site Environment awareness campaigns Landmark project communications In Touch & Insight

Local Government Review

Updated web site – the old

Updated web site – the new

Communications - other Environment awareness campaigns Landmark project communications In Touch & Insight

Communications - other Article from April 2009 In Touch

I.C.T. Government Connect Accommodation improvements VOIP (Voice over IP System) Operating system upgrades PCI DSS (Payment Card Industry Data Security Standards)

Customer Access Any questions?