Copyright 2014 ValueOptions. ® All rights reserved. Strengthening the Behavioral Health System through Alternative Payment Nancy Lane, Ph.D. Chief Executive.

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Copyright 2014 ValueOptions. ® All rights reserved. Strengthening the Behavioral Health System through Alternative Payment Nancy Lane, Ph.D. Chief Executive Officer Massachusetts Behavioral Health Partnership MHC Conference The Integration of Behavioral Health and Medical Health April 3, 2014

Copyright 2014 ValueOptions. ® All rights reserved. Massachusetts Behavioral Health Partnership ValueOptions in Massachusetts 2  Serving the Commonwealth since 1996  Five locations throughout Massachusetts  Serving more than 360,000 MassHealth Primary Care Clinician (PCC) Plan Members, other MassHealth Members, and serves as Health New England’s partner for Medicaid, including Care Plus  Providing quality improvement and network management for both behavioral health and primary care clinicians  Maintaining a credentialed network of over 1,200 behavioral health clinics, facilities, and providers for inpatient, diversionary, outpatient, emergency, and other behavioral health services  Working with over 380 primary care practices across Commonwealth  Providing over 120,000 members with access to behavioral health care each year  Maintaining full NCQA accreditation  Milliman conservatively estimated behavioral health claim cost savings of $882 million to $1.06 billion between FY 1997 and FY2011

ValueOptions National Footprint 32 Million Members 130,000 Provider Locations Under 100,000 Members 100,000 – 500,000 Members 500,000 – 1,000,000 Members 1,000,000 –2,500,000 Members Over 2,500,000 Members Care Management Service Center National Headquarters National Technology Center National Operations Center 3

Copyright 2014 ValueOptions. ® All rights reserved. Ideas To Share 4  Payment Strategies Drive Processes and Outcomes  Evolution of Payment Innovations at MBHP  Strengthening Specialty Behavioral Health Care in the Context of “Integration”  Bundled Payment for Integrated Behavioral Health Care

Copyright 2014 ValueOptions. ® All rights reserved. History of Payment Innovations at MBHP 5 ProgramBackground and ObjectiveProcess and Measures Inpatient Pay for Performance Present Inpatient rate increases tied to performance since 2003 Focus on Process and Outcomes Length of Stay Avoidance of Readmissions / Community Tenure Access Continuity of Care Same metrics support Utilization Management Difference between predicted and actual Length of Stay Improvement in risk-adjusted Average Length of Stay Difference between predicted and actual Readmission Rate Access/Continuity of Care for State Agency- Involved Members No Reject Policy/Uninsured Admissions Reporting of bed availability to MAHBA Submission of Discharge Forms Rapid Admission Incentive Focus on Process Incentive payments to inpatient mental health, ICBAT, and Level IV ATS providers for rapid acceptance of Members for admission without delay Outpatient Incentive for Timely Follow-up Care 2011-Present To support effective care transition and follow-up in the community Incentive payments to mental health and substance use outpatient providers for timely outpatient services following a discharge from an inpatient mental health or ICBAT facility Focus on Process A therapy visit within 7 days of discharge A medication visit within 14 days of discharge A second therapy visit within 30 days of discharge CSP visit prior to discharge

Copyright 2014 ValueOptions. ® All rights reserved. Goals of Behavioral Health Integration 6 Manage Behavioral Health Risk at the population-level (prevention, detection, early intervention) Improve Care for Individuals with Co-Morbid Physical and Behavioral Health Conditions Improve Continuity of Care Between IP and OP Behavioral Health Care Improve Care for Co-Occurring Mental Health and Substance Abuse Disorders Improve Care for Mental Health and Substance Abuse Disorders Treated in the General Medical Setting Goals of Integrated Care within BH System Goals of Integrated Care within PH System PHYSICAL HEALTH CARE SPECIALTY BEHAVIORAL HEALTH CARE

Copyright 2014 ValueOptions. ® All rights reserved. Actions Needed to Achieve BH Integration 7 SPECIALTY BEHAVIORAL HEALTH CARE Coordinate Care with Specialty Behavioral Health Providers Expand Behavioral Health Capabilities (screening, brief intervention, treatment, consultation) in General Medical Settings (and vice versa) Coordinate Community Support Services Essential to Recovery and Wellbeing Expand Substance Abuse Treatment Capabilities in Mental Health Settings (and vice versa) Coordinate Care between Behavioral Health Service Providers Actions to Integrate Care within PH System Actions to Integrate Care within BH System PHYSICAL HEALTH CARE

Copyright 2014 ValueOptions. ® All rights reserved. Payment Options for Integrated Behavioral Health Care 8 PHYSICAL HEALTH CARE SPECIALTY BEHAVIORAL HEALTH CARE  Rate Increases for Current Services  Case Rates for Current Services (vs. Units)  Infrastructure / Care Management Payments  Episode Payments  Coverage for Currently Non- reimbursable BH Activities (screening, brief intervention, care coordination, phone visits)  Global Budgets / Shared Savings Arrangements  New Performance Measures & Incentives Payment Options for Integrated Care within PH System Payment Options for Integrated Care within BH System

Copyright 2014 ValueOptions. ® All rights reserved. MBHP Alternative Payment Development Project: Using Episodes to Foster Integration within the BH System 9 The Goals Reduce re-admissions, improve community tenure by fostering shared accountability for an entire Inpatient and Post-Acute mental health episode of care Prevent acute acerbations through effective ongoing treatment and support for recovery in the community The Output Phase 1: Define Integrated Episode of Acute Behavioral Health Care Phase 2: Define Integrated Episode of Community-Based Ongoing Care The Process Partner with experts from Brandeis University who have developed episodic bundles for Medicare Engage BH providers, advocates, and consumers to inform the development process