Elementary statistics for effecive library and information service management Presnetation of information in a scientific enviroment Citation analysis and applied networktheory (web of science, scorpus, scimago) Role of libraries as carriers of scientific communication www and wepage design: HTML and XMl Building infromation infrastructure from scratch (developing a business plan) Internet inroduction and VUB network enviroment Study visits to selected libraries in Belgium
Unclear communication Technical requirements of laptops. VUB passwords, access of e-resources from students home Food, poster presentation (cultural dress) Limited time for the training Too much to cover in a short period. More group works to foster team work
Efficient program coordination Library visits well planned, met experts Time management, adherence to program schedule, Belgian culture Subject specialists Diverse background, countries e.g. New Zealand, USA Friendliness
Open source software CDS ISIS Family and Greenstone Elementary Statistics Useful for decision making, funding Library visits Learn from experts
All were relevant
Develop wikis Improve knowledge management. Provide easy and fast access to tacit $ explicit knowledge (knowledge in one’s head). Improve service at front desk. Consortia Resource sharing (ILL, expertise). Development of information literacy courses.