Managing e-resources in today’s information landscape Mikko Laitinen EBSCO Information Services

2 EBSCO Information Services Elton B. Stephens Company, founded 1944 Largest subscription agent in the world 31 offices, 6 continents 2250 employers

3 Prints vs. e-journals

4 Claiming Provide Support Evaluate Monitor Administer Assess need/budget Order Pay Evaluate Provide Access Acquire Prints

5 Claiming User IDs Admin module information Preferences (store) Holdings lists Access restrictions View rights for use Provide Support Evaluate Monitor Problem log Hardware needs Software needs Contact info Troubleshoot/ triage Usage stats Downtime analysis Review problems User feedback Administer Trial use Assess need/budget License terms Order Pay Price Evaluate IP Addresses Register Proxy Servers Catalog Portals/Acces s lists Campus authentication URL maintenance Acquire Provide Access E-journals

6 Claiming User IDs Admin module information Preferences (store) Holdings lists Access restrictions View rights for use Provide Support Evaluate Monitor Problem log Hardware needs Software needs Contact info Troubleshoot/ triage Usage stats Downtime analysis Review problems User feedback Administer Trial use Assess need/budget License terms Order Pay Price Evaluate IP Addresses Register Proxy Servers Catalog Portals/Acces s lists Campus authentication URL maintenance Acquire Provide Access Agent’s role

7 EBSCO’s e-agenda: co-operation with publishers, R&D, hard work Publishers Services -department –+110 employers –+60,000 publishes Information System and Services -department –270 employers –R&D, orders Title Information -department –70 employers –300,000 titles, 198,000 updates/month

8 Library’s website EBSCO’s e- services EBSCOhost databases EBSCO A-to-Z SM (journal list) EBSCOhost ® E-Journals Service (EJS) Library’s e-Journal servicesEBSCO’s e-services Linkresolver (LinkSource TM ) OPAC ILL

9 EBSCOhost ® Electronic Journals Service (EJS) Provided at no additional charge to EBSCO Subscription Service customers Simple interface allowing for quick and easy searching and browsing of content Allows for searching and accessing only those e- journals purchased through EBSCO For-fee service An end-user portal to more than 13,000 e- journals. Pay-per-view article purchasing Alerting services, including TOC alerts and administrative alerts Comprehensive linking support BasicEnhanced

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11 Linking, linking, linking... CustomLinks –Calculated links to hundreds of targets, from… –EBSCOhost databases –EJS –A-to-Z CrossRef-member publisher sites

12 A-to-Z -titlelist –Complete collection management –Content, access coverage and embargos –URL management –Journal linking support –MARC records for OPAC –Knowledgebase management for link resolvers

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14 EBSCO CustomLinks™: Omat linkit haluttuihin palveluihin

15 Linking, linking, linking... LinkSource –OpenURL resolver –Vendor neutral –Hundreds of targets, 10s of thousands of journals, 10s of millions of articles –Price and feature-competitive hosted solution –Integrates with EJS (SmartLinks) –Integrates with EBSCOhost full text (SmartLinks) –Integrates with A-to-Z (Knowledgebase management)

16 Linking, linking, linking... SmartLinks –Confirmed article links to millions of full text articles, from… –EBSCOhost databases –Link resolvers (SFX, LinkFinder Plus etc.)

17 AGRICOLA Biological Abstracts (BIOSIS) CINAHL EconLit ERIC GeoRef Inspec MEDLINE MLA International Bibliography PsycINFO RILM SPORTDiscus Database # journals that have links to fulltext in ASP & BSP , SmartLinks ™ ASP & BSP -databases

18 E-Journal services: libraries EBSCOhost Electronic Journals Service A-to-Z LinkSource ejs ls az

19 Claiming User IDs Admin module information Preferences (store) Holdings lists Access restrictions View rights for use Provide Support Evaluate Monitor Problem log Hardware needs Software needs Contact info Troubleshoot/ triage Usage stats Downtime analysis Review problems User feedback Administer Trial use Assess need/budget License terms Order Pay Price Evaluate IP Addresses Register Proxy Servers Catalog Portals/Acces s lists Campus authentication URL maintenance Acquire Provide Access A-to-Z, EJS, LinkSource ejs az ls ejs

20 Traditional functions still exist Sales and sales support Order processing Customer service Publisher services MetaPress User services mp ps ess op cs mp

21 Claiming User IDs Admin module information Preferences (store) Holdings lists Access restrictions View rights for use Provide Support Evaluate Monitor Problem log Hardware needs Software needs Contact info Troubleshoot/ triage Usage stats Downtime analysis Review problems User feedback Administer Trial use Assess need/budget License terms Order Pay Price Evaluate IP Addresses Register Proxy Servers Catalog Portals/Acces s lists Campus authentication URL maintenance Acquire Provide Access EBSCO ejs az ls ess op cs ps mp us

22 Summasummarum.. Most extensive range of publisher-aggregator partnerships Flexible transparent value for money solutions - guaranteed best publisher prices Privately owned company, and financially secure (5A1 Dun & Bradstreet rating) - long term commitment to the industry & the global marketplace Unique linking environment maximizing e- resource usage Global coverage and capabilities with local understanding, support and training Guaranteed Service Level Agreement

23 EBSCO makes your life easier, thank you!