Global Markets 2015 > www.lloyds.com/internationalmarkets Welcome to Lloyd’s Why the need for Intl Mkts team? Intl Mkts team is responsible for: promoting the Lloyd’s market across the globe; seeking new business opportunities; and monitoring the development of emerging markets. 2015 > www.lloyds.com/internationalmarkets

GLOBAL CONTEXT >Lloyd’s Premium 1 Europe (including UK) 33% 12% 2013 13% 2012 12% 2011 10% 2010 9 % 2009 8% 2008 US (including Canada) 44% Central Asia & Asia Pacific 11% Rest of the World 4% US & Canada 43% 2013 41% 2012 44% 2011 43% 2010 45% 2009 44% 2008 Other Americas 8% Other Americas 8% 2013 8% 2012 8% 2011 7% 2010 6% 2009 6% 2008 Reinsurance: 37% Direct: 63% Break down of Direct 63%: Property: 23% Casualty 19% Marine 8% Energy 6% Motor 5% Aviation 2% Europe + UK 15% + 18% = 33% 2013 15% + 18% = 33% 2012 16% + 18% = 34% 2011 16% + 20% = 36% 2010 16% + 20% = 36% 2009 16% + 22% = 38% 2008 Source: Lloyd’s Annual Report 2008-2014

Market Development Scope GLOBAL CONTEXT >Office Network 1 TORONTO Europe BOSTON LOS ANGELES CHICAGO NEW YORK ATLANTA 4 4 3 3 2 1 2 Type Market Development Scope Territories 4 Local underwriting with co-located syndicates (or via a Lloyd’s regulated entity); Country Manager with Market Development Role China Japan Singapore Dubai Type 1 & 2 offices are very similar; near enough the same; meeting regulatory requirements for conducting business in that country. This was the original Lloyd’s model where the country manager’s primary responsibility was making sure Lloyd’s didn’t lose it’s license to conduct business. Type 3: As above, plus more defined business development role for Country Manager. Country Managers now have a much a more active role un business development. Type 4: As above, plus with a London-style trading centre with multiple syndicates and underwriters. Type 4: Lloyd's Trading Centres provide bespoke services to support the underwriting of business in the region, including Lloyd's branded office space, a single Lloyd's entity and back office services. Type 3: A Type 3 office is defined as a Lloyd's office headed by a Country Manager who, in addition to meeting regulatory requirements in that territory, also proactively supports the business development objectives of the managing agents in that territory. Type 2: A Type 2 office is defined as a Country Representative, who is either employed directly or who is a third party retained by Lloyd’s. A Type 2 Representative satisfies the minimum requirements for the licence in the territory and may also undertake additional regulatory or legislative functions. They are also responsible for the promotion of Lloyd’s and the protection of the brand within the country. Type 1: A Type 1 office is defined as a third party representative, retained by Lloyd’s (not employed) that satisfies the minimum requirements for licence in the territory only. South Africa, Australia, Hong Kong (SAR) Benelux, France, Germany, Ireland, Italy, Poland, Spain, Sweden, Switzerland Brazil, Mexico 3 Country Manager with Market Development Role UK Canada, US Northeast, US Southeast, US Central & US West 2 Legal Representative for regulatory requirements Cyprus, Greece, Israel, Malta, New Zealand, India Austria, Denmark, Norway, Portugal, Lithuania Argentina, Belize, Chile Namibia, Zimbabwe, US Virgin Islands 1 Legal Representative for minimum regulatory requirements Source: As per Lloyd’s website, www.lloyds.com

GLOBAL CONTEXT >Licence Network 1 Cross border reinsurance Cross border/onshore reinsurance Cross border reinsurance; Onshore insurance/reinsurance Cross border/onshore insurance/reinsurance US Cross border/onshore reinsurance and surplus lines insurance Source: Market Intelligence based on www.lloyds.com/crystal

MIDDLE EAST, AFRICA + UK & IRELAND WHO WE ARE >Senior Management 2 Chairman Director, Operations Director, Global Markets Director, Finance Director, Performance Management Secretary to the Council and Franchise Board Chief Risk Officer & General Counsel Head of Marketing and Communications Head of HR Chief Executive Officer John Nelson Inga Beale Shirine Khoury-Haq Vincent Vandendael John Parry Tom Bolt Gavin Steele Sean McGovern Tashi Lasalle Annette Andrews Marco Castro Hank Watkins Benno Reischel Cameron Murray Kent Chaplin Eric Gao Iain Ferguson BRAZIL NORTH AMERICA EUROPE MIDDLE EAST, AFRICA + UK & IRELAND ASIA PACIFIC CHINA JAPAN Bob Stevenson MARKET RELATIONSHIP Umron Ahmed BROKER RELATIONSHIP Daniel Revilla STRATEGY & OPERATIONS Cameron Murray Source: As per Lloyd’s website, www.lloyds.com

WHO WE ARE >Global Markets London 2 VINCENT VANDENDAEL Strategy & Operations Daniel Revilla Wahida Begum (Executive Assistant) Relationship Management Bob Stevenson Anita Wallace (Co-ordinator) Broker Relationship Management Umron Ahmed Casey Towse (Assistant) Country Manager Colombia Juan Carlos Raelphe APAC Regional Desk John Threshie Deputy Head of Operations Hayley Spink Deputy Head of Strategy Stephen Moore Susan Baker Joshua Brekenfield Elliot Maule Geraldine Moynihan Ann O'Donnell Anne Rannie Catherine Wadey Nigel Williamson Country Manager Mexico Gabriel Anguiano Lewis Baxendine David Charles-Jones Programme Management Joe Brace Emma McMillan Market Development David Bendor Tom Haddrill Kaan Yardimci International Network Support Phillip McCarthy Market Intelligence & Development Christopher Brown Bruno Davila George Delis Tom Grace Lara Green Sandra Zukowska Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO > London Teams 3 TEAM KEY ACTIVITIES Head of Strategy & operations: Daniel Revilla STRATEGY Lead London market engagement Lead or support regional development Lead marketing & educational distribution initiatives Lead country, regional & directorate planning Lead Market Intelligence product development (Compare Countries, Country Profiles, Market Presentations, Class Review & Country Roundups) Cultivate internal & external interest groups for market intelligence OPERATIONS Support existing office operations Support international events planning & execution Lead new office opening / office closure Monitor governance Coordinate risk management overseas

WHAT WE DO > London Teams 3 TEAM KEY ACTIVITIES Head of Market Relationship & Development: Bob Stevenson MARKET RELATIONSHIPS AND DEVELOPMENT Ensure that effective, mutually productive commercial relationships are maintained between the Corporation and managing agents and that there is a clear understanding of the strategic value and purpose of Lloyd’s to multi-platform insurance groups. Oversee the managing agent change of control and new syndicate approval processes, ensuring that Lloyd’s new entrant strategy aligns with the Corporation's core objectives and is supported by a robust due diligence. Global Development Centre works with Lloyd’s regional and country managers to develop and deliver tailored programmes designed to inform participants about Lloyd’s and the London market. Head of Broker Relationship Management: Umron Ahmed BROKER RELATIONSHIP MANAGEMENT Our goals are aligned with Vision 2025, to make it easier and more compelling for brokers to do business at Lloyd’s. Broker Relationship Management will engage with brokers to promote the Lloyd’s market, to help attract more profitable business and to optimise market access. New team headed up by Umron Ahmed – will work closely with the rest of Global Markets. Structured meetings will begin with brokers to better understand their business strategy and how it can be optimised with Lloyd’s. Manage the registration process for prospective Lloyd's Brokers, promoting the services Lloyd’s provides to support broker business development and working with Lloyd's Country Managers in supporting market access for local brokers.

WHAT WE DO > Asia Regional Desk 3 Asia - Market development support for Lloyd’s platforms and Country Managers in Asia - support LJI and LICCL business placement & product development in London - relationship management with MAs and London brokers - co-ordinate inwards visits/presentations in London - relationship management with London offices of Asian companies Source: As per Lloyd’s website, www.lloyds.com

WHAT WE DO >Market Intelligence 3 The Market Intelligence team provides analysis of the world’s insurance industry to help the market develop their business internationally. Market Intelligence – this is the international markets sub-division I work in, & this is our current range of products in the bottom right.. …covers the trickle down of data from the general to the specific, including both insurance market specific and wider economic trends, in the form of both data and soft intelligence (text). If interested further, please get in contact with me & we can organize a more detailed session. > www.lloyds.com/marketintelligence Source: As per Lloyd’s website, www.lloyds.com

HOW WE DO IT? >Who we work with 4 Associations, market groups, agents & brokers LMA - Board, Market Development Strategy Group, Country Working Groups, Class of Business Panels & day to day liaison LIIBA – Board, Executive Committees, day to day liaison CEO Survey – Annual indication of market appetite (agent & broker CEOs) Agent & broker liaison – London team, regional & country managers meeting with agent and broker directors, underwriters and brokers Market Comms – Presentations & briefings, Interaction, Focus magazine, country brochures and driving traffic to Lloyds.com Source: As per Lloyd’s website, www.lloyds.com

Disclaimer This document is intended for general information purposes only. Whilst all care has been taken to ensure the accuracy of the information Lloyd's does not accept any responsibility for any errors or omissions. Lloyd's does not accept any responsibility or liability for any loss to any person acting or refraining from action as a result of, but not limited to, any statement, fact, figure, expression of opinion or belief obtained in this document.