Devils Tower Utility Company Flowchart Claire Dillard AIS - Section 2 September 19, 2013

Devils Tower Utility Company Flowchart Prepared by: Claire Dillard, September 16, 2013 Last Updated by: Claire Dillard, September 16, 2013 Meter Reading Data Processing Mailroom Meter Customer Blank Customer Meter Form Key Data Updated Monthly Meter Reading Forms Remittance Advice Customer Payment Read & Record Meter Info D Update Meter Files Consistency Check Monthly Meter Reading File Updated Monthly Meter Reading Forms Corrected Remittance Advices Discrepancy? Verified Remittance Advices Yes No Customer Master File Calculate Usage Customer Payment Utility Rate File Monthly Billings Transaction file A B Compute Bill Amount and Print Customer Invoice Customer

Devils Tower Utility Company Flowchart Prepared by: Claire Dillard, September 16, 2013 Last Updated by: Claire Dillard, September 16, 2013 Cashier Accounts Receivable A Customer Payment Prepare Deposit Slip B Corrected Remittance Advice Input Payments Key Data 2 Deposit Slip Copy 2 Update Payment File 1 Deposit Slip A/R Payment File D Bank Match Balances Discrepancy? Yes No Verified A/R Payment File Note: Look for discrepancy and make necessary changes. Customer Master File Update Information General Ledger

Process Summary Sheet for Devils Tower Utility Company Prepared by: Claire Dillard, September 16, 2013 Last Updated by: Claire Dillard, September 16, 2013 Department Activity/Process Inputs Outputs Meter Reading Read & Record Meter Info Blank Customer Meter form; Meter Updated Monthly Meter Reading Forms Data Processing Update Meter Files Batch of Updated Monthly Meter Reading Forms Monthly Meter Reading File Calculate Utility Usage Monthly Meter Reading File; Customer Master File Monthly Billings Transaction File Compute Bill Amount by multiplying the utility usage by current rate in the utility rate file; then, Print Utility Rate File; Updated Monthly Meter Reading File Customer Invoice Mailroom Verify Consistency between Customer payments and Remittance advices Remittance Advice; Customer Payment Customer Payments, Correct Remittance Advices, Incorrect Remittance Advices Cashier Prepare Deposit Slip Customer Payment Deposit slip and one copy Accounts Receivable Update Payment File Completed Remittance Advice Updated Accounts Receivable Payment File Match Balances Accounts Receivable Payment File Balance; Deposit Slip Copy Verified A/R Payment File Update Information Verified Accounts Receivable Payment File Updated Customer Master File; Updated General Ledger

Flowchart Symbol Stencil Input/Output Symbols Transmission Tape: manually prepared control totals Multiple Copies of 1 Document Document Symbol: Represents a document or report 2 3 Input/Output; Journal/Ledger Represents any input or output (Prog. flowchart) or (Doc. flowchart) Terminal or PC: Combination of display and keying 1 Online Keying: Represents data entry by an online device such as a terminal or PC. Display: Represents information displayed by an online output device (monitor) Processing Symbols Computer Processing: Represents a process performed by a computer, usually results in data change Manual Operation: Represents a processing operation that is performed manually. Auxiliary Operation: Represents processing operation carried out by a device other than a computer Off-line Keying Operation: Operation that uses off-line Keying device (e.g. cash register) FGI RMI Storage Symbols Miscellaneous Symbols Magnetic Disk/ Drive: Represents data stored on magnetic disk or drive. Magnetic Tape: Represents data stored on a magnetic tape. May represents transaction files. File: Manually stored & retrieved documents order sequencing: A=Alpha; D=Date; N=Numeric Decision: Represents a decision making step Annotation: used to provide descriptive comments or explanatory notes Terminal: identifies the beginning, end, or point of interruption in a process. Temporary Storage: Used for temporary files, e.g. transaction batch files A P-2 Flow Symbols