Management Information Systems Islamia University of Bahawalpur Delivered by: Tasawar Javed Lecture 4

Managers as IS users Where managers are found What managers do Role of IT in Management problem solving Future of IT Information System Users

Managers as IS users  First users of computer output were clerical employees in the accounting area.  When firm embraced the MIS concept, emphasis shifted from data to info and from clerical employees to problem solvers.  Managers are individuals, their info needs vary widely.  Some useful framework have been developed that make it possible to address the role of info in problem solving  High-quality info system cant be developed unless info systems professionals and managers understood the managerial framework upon which modern organizations are based

Where managers are found Management level  Top  Middle & lower Strategic planning level Management control level Operational control level Business Areas  Marketing  Manufacturing  Finance  HR  IS services

What managers Do? Management functions:  French management theorist Henri Fayol  Five major Management Functions Plan Organize to meet the plan Staff their organization (resources) Direct them to execute plan Control resources Managerial Role:  Henry Mintzberg gave detailed story about it and presented 10 managerial roles such as; …………………………..

Interpersonal roles  Figurehead  Leader  liaison Informational roles  Monitor  Disseminator  spokesman Decisional roles  Entrepreneur  Disturbance handler  Resource allocator  Negotiator What managers Do?

The Role of Information in Management problem solving problem solving and decision making  Its solution, during problem solving process, managers engage in decision making, which is the act of selecting from alternative courses of action. A decision is a particular selected course of action Problem solving phases  Herbert A. Simon noble prize winning management scientist  Four basic phases of problem solving Intelligence activity Design activity Choice activity Review activity

The Role of Information in Management problem solving Intelligent activityinformation Review activity Choice activity Design activity Problem solution Problem

The Future of IT Future of IT will be driven by reduced cost and increased power of both computers and communication. Power is measured in processing speed, storage capacity, and the variety of input and output devices. Cell phones have browser, , photo capability and editing features, wireless keyboards These advances indicate that in the future computing will be low cost, small in size, & mobile connected. To take advantage of that managers must learn to incorporate IS into decision making

Thank you!!! Q&A