1. Henry Mintzberg's
Managerial Roles

2. Henry Mintzberg's Managerial Roles
GROUP 2 PRINCIPLES OF MANAGEMENT

3. Henry Mintzberg's Managerial Roles
complete business person
strategic
tactical
operational responsibilities

4. Henry Mintzberg's Managerial Roles
optimist
cheerleader
coach
ROLES
decision maker
trainer
complete business person
organizer
realist
problem solver
liaison
strategic planner
conflict manager

5. Henry Mintzberg's Managerial Roles
must understand all of ther roles & how to perform them effectively

6. Henry Mintzberg's Managerial Roles
have a global understanding of.....
all business functions, organizational goals, accountability, serve internal/external clients of the organization

7. Henry Mintzberg's Managerial Roles
researched managerial roles & behaviors of CEOs
10 Specific Roles
classified into 3 categories

8. Henry Mintzberg's Managerial Roles
1. Interpersonal
2. Informational
3. Decisional

9. INTERPERSONAL ROLES Interpersonal Roles 1. Figurehead 2. Leader
....interact with his/her employees for the pupose of achieving organizational goals
1. Figurehead
2. Leader
3. Liaison

10. INTERPERSONAL ROLES Figurehead
....social, ceremonial and legal responsibilities that his employees expect him to fulfill
....source of inspiration and authority to his employees

11. INTERPERSONAL ROLES Leader
....direct and manage the performance of his employees

12. INTERPERSONAL ROLES Leader communicating performance goals
training and mentoring employees
supporting employee efforts
supplying resources
evaluating employee performance
motivating employess towards higher level productivity

13. INTERPERSONAL ROLES Liaison
...communicates with internal and external members of the organization
This networking activity is a critical step in reaching organizational goals, especially those concerned with customers.

14. INFORMATIONAL ROLES Informational Roles 1. Monitor 2. Disseminator
...generate and share knowledge to sucesfully achieve organizational goals
1. Monitor
2. Disseminator
3. Spokesperson

15. INFORMATIONAL ROLES Monitor
...researching, locating and choosing useful information
...stay abreast to current industry standards & changes accuring in both the internal & external business environments
...monitoring performance of employees & level productivity

16. INFORMATIONAL ROLES Disseminator
...researching, locating and choosing useful information
...stay abreast to current industry standards & changes accuring in both the internal & external business environments
...monitoring performance of employees & level productivity

17. INFORMATIONAL ROLES Spokesperson
...researching, locating and choosing useful information
...stay abreast to current industry standards & changes accuring in both the internal & external business environments
...monitoring performance of employees & level productivity

18. DECISIONAL ROLES Decisional Roles 1. Entrepreneur
...generate a real action to sucesfully achieve organizational goals
1. Entrepreneur
2. Disturbance Handler
3. Resource Allocation
4. Negotiator

19. DECISIONAL ROLES Entrepreneur
...Seek opportunities within the organization and its environment as well as initiating "improvement projects " to cause change
...overseeing the design of specific project

20. DECISIONAL ROLES Disturbance Handler
...responsible for corrective action when organizations face sudden and significant disturbance

21. DECISIONAL ROLES Resource Allocation
...responsible for the allocation of all resources of the organization in the implementation, the entire decision -making or approval of important organizations

22. DECISIONAL ROLES Negotiator
...responsible for representing the organization on major negotiations