Q UINCY COLLEGE Paralegal Studies Program Paralegal Studies Program Interviewing & Investigation LAW-123 Introduction to The Course

Instructor Name: Rick Hauck Name: Rick Hauck Educational Background: Educational Background: B.A., The Citadel - English B.A., The Citadel - English M.S., Boston University – Public Relations M.S., Boston University – Public Relations M.B.A., Suffolk University – Finance M.B.A., Suffolk University – Finance J.D., New England School of Law J.D., New England School of Law Professional Background: Professional Background: Attorney with 25 years of experience (concentration in Business and Real Estate Law) Attorney with 25 years of experience (concentration in Business and Real Estate Law) Over 35 years of business experience in the Heavy Construction, High Tech Manufacturing, and Business Consulting industries Over 35 years of business experience in the Heavy Construction, High Tech Manufacturing, and Business Consulting industries Adjunct Instructor in Paralegal Studies since 2002 Adjunct Instructor in Paralegal Studies since 2002

Course Description Provides students with a practical understanding and hands-on experience in the skills and techniques of obtaining information with specific emphasis on client and witness interviewing. Provides students with a practical understanding and hands-on experience in the skills and techniques of obtaining information with specific emphasis on client and witness interviewing.

Course Outcomes At the completion of this course, the student should be able to: At the completion of this course, the student should be able to: Demonstrate the ability to obtain information in a client intake interview following a three-staged interview process using open- and closed-ended questioning techniques at appropriate points in the interview. Demonstrate the ability to obtain information in a client intake interview following a three-staged interview process using open- and closed-ended questioning techniques at appropriate points in the interview. Demonstrate reflective listening skills. Demonstrate reflective listening skills. Write an internal memorandum reporting on the client intake interview. Write an internal memorandum reporting on the client intake interview.

Course Outcomes (cont’d) At the completion of this course, the student should be able to: At the completion of this course, the student should be able to: Write an investigation plan for obtaining evidence through pre-filing investigative techniques and formal discovery devices. Write an investigation plan for obtaining evidence through pre-filing investigative techniques and formal discovery devices. Demonstrate the ability to find and research expert witnesses. Demonstrate the ability to find and research expert witnesses. Demonstrate knowledge of the various sources of public information. Demonstrate knowledge of the various sources of public information. Demonstrate an ability to obtain information from public sources. Demonstrate an ability to obtain information from public sources.

Learning Methods Readings, lectures and class discussion. Readings, lectures and class discussion. In-class Interviewing exercises. In-class Interviewing exercises. Complete Client Interview exercise. Complete Client Interview exercise. Investigation Planning exercise. Investigation Planning exercise. Film. Film.

Course Outline Introduction Introduction Introduction to the Course Introduction to the Course Introduction to Interviewing and Investigation Introduction to Interviewing and Investigation Communication Skills Communication Skills Basics of Communication Basics of Communication Communication Skills for the Investigator Communication Skills for the Investigator Lawyer-Client Interaction Lawyer-Client Interaction Motivation Within the Interview Motivation Within the Interview Active Listening Active Listening Questioning Questioning Client Interviewing Client Interviewing Ascertaining the Client’s Problem and Legal Position Ascertaining the Client’s Problem and Legal Position Dealing With Client Reluctance Dealing With Client Reluctance Preparing for and conducting a Client Interview Preparing for and conducting a Client Interview

Course Outline (cont’d) Foundations of Investigating Foundations of Investigating The Adversarial System and Pre-Filing Investigation The Adversarial System and Pre-Filing Investigation Formal Discovery Formal Discovery Rules of Evidence for the Investigator Rules of Evidence for the Investigator Formulating and Executing a Plan of Investigation Formulating and Executing a Plan of Investigation Formulating the Plan of Investigation Formulating the Plan of Investigation Identifying and Locating Fact Witnesses Identifying and Locating Fact Witnesses Preparing for and conducting a Witness Interview Preparing for and conducting a Witness Interview Working with Expert Witnesses Working with Expert Witnesses Public Sources of Information—Federal, State and Local Public Sources of Information—Federal, State and Local Private Sources of Information Private Sources of Information

Student Performance Evaluation (Grading) Grade Component Weight in Final Grade In-class Interviewing Exercises (6 Exercises) 30% Complete Client Interview and Written Interview Memorandum 30% Investigation Plan (3 Parts) 30% Film Review 10%

Required Text Stephen P. Parsons, Interviewing and Investigating: Essential Skills for the Paralegal, 3rd Ed., Aspen Publishing (2007) Stephen P. Parsons, Interviewing and Investigating: Essential Skills for the Paralegal, 3rd Ed., Aspen Publishing (2007)

Website URL – URL – Contains: Contains: Course Syllabus Course Syllabus All lecture slides All lecture slides All exercises, assignments and handouts All exercises, assignments and handouts Links to supplemental readings and other useful websites Links to supplemental readings and other useful websites Course Reference Materials (e.g., FRCP, FRE, FOIA, etc.) Course Reference Materials (e.g., FRCP, FRE, FOIA, etc.) Links to free download sites for MSWord viewer, PowerPoint viewer, Adobe Acrobat viewer (required to view files) Links to free download sites for MSWord viewer, PowerPoint viewer, Adobe Acrobat viewer (required to view files) Contact link for sending to me Contact link for sending to me Students are responsible for printing and/or downloading any and all necessary course materials. Students are responsible for printing and/or downloading any and all necessary course materials.

Introductory Exercise Purposes: Purposes: Introduce us to one another Introduce us to one another Select groups for subsequent In-class Interviewing Exercises Select groups for subsequent In-class Interviewing Exercises Introduce some basic interviewing and investigation concepts Introduce some basic interviewing and investigation concepts Instructions: Instructions: Refer to handout attached to Course Syllabus Refer to handout attached to Course Syllabus

End of to Introduction to The Course End of to Introduction to The Course