No Wrong Door Virginia’s ADRC Initiative for Long Term Supports March 2012

What’s the problem? Nearly 9,000 public and private organizations and agencies provide supportsNearly 9,000 public and private organizations and agencies provide supports Many individuals receive supports from multiple agenciesMany individuals receive supports from multiple agencies Required to repeat information with each providerRequired to repeat information with each provider Limited resources Increased number of individuals seeking supports Maximize efficiencies

Building a Solution through NWD/ADRC Streamline access to information and supports Assist with Support Coordination Leverage technology to gain efficiencies Support individuals In avoiding and leaving institutions Strengthen Home and Community-Based Supports Serve multiple populations in one system across agencies Empower individuals to self-direct Prevent and/or self-manage chronic disease

NWD/ADRC Vision Partnering relationships Collaborative protocols, processes and policies Integrated referral system Web-based community Complements independent living, consumer control, and person-centered practices Supports individuals in the environment of their choice, regardless of where they originally seek help

NWD/ADRC Vision Maximize continuity of service delivery Leverage technology Minimize frustration and repetition of information Eliminate duplication of effort Communication, Referral, Information and Assistance

Benefits to the Individual Encourages consideration of multiple options for HCBS during decision support process Supports in place faster Less frustration from barriers and having to repeat efforts Financial savings Greater community inclusion

Benefits to Support Providers Maintain autonomy and identity Streamline administrative processes Information collected by other providers can be verified and updated Increase time with the individual Document unavailable supports

Benefits to the Commonwealth Clear picture of Aging and Disability Supports   Pinpoint gaps in supports   Detect trends for future planning   Identify aging and disability common threads Improves Coordination of Community-Based Supports   Prepare for increases in aging and disability populations   Provide supports for aging parents of adults with disabilities to extend independence for all   Provide community-based supports to veterans

Virginia’s No Wrong Door – A National Model Innovation in Technology Spirit of Collaboration Unique Public-Private Partnership Preparing for the future of Long-Term Support