LOOKING INTO THE CRYSTAL BALL: THE FUTURE OF HR Presented by: Karen Coffee (Nearly Retired HR Practitioner)

“WITH SOME PEOPLE, WISDOM COMES WITH AGE; WITH OTHERS, AGE COMES ALONE”

INTRODUCTION Future path for the HR function Future role for the HR practitioner

WHARTON SCHOOL OF BUSINESS: HR IN 2015 Centralized Decentralized Scarce Labor DecentralizedCentralized Abundant Labor

WHARTON SCHOOL OF BUSINESS HR as Casting Director HR as Global Dealmaker HR as Caregiver HR as System Integrator

STEPPING BACK A DECADE First half of decade: Caregiver Second half of decade: System Integrator

5 FUTURE ROLES FOR HR (Steve Bates) CFO for HR Internal Consultant Talent Manager Vendor Manager Self-Service Leader

WHARTON SCHOOL OF BUSINESS System Integrator is least likely in 2015 Casting Director is most likely in 2015

DAVID ULRICH “HR departments will become smaller. Some HR will and should go away. In its place, will be a leaner, refocused cadre of professionals who put the business first and foremost.”

ELEMENTS OF TRANSFORMATION Key stakeholders feel that their interests are considered Before and after data /evidence is available to demonstrate the value of what is created Invest in skill development to fit people into new roles and rebuild psychological contracts

CHALLENGES Not all key decision makers share the same vision Generational issues Scarcity of business-centered transformational talent to fill demanding posts Strengthen the will of line managers to become more effective people leaders HR must embrace that change is inevitable

COMPETENCIES OF THE FUTURE Wharton School: strategic thinking, talent management, business acumen IPMA: HR expert, change agent, business partner, leader Other researchers: organizational design, utilization of technology, project management, evaluation and measurement, proven integrity

POSITION YOURSELF FOR THE FUTURE Business classes Differentiate yourself, eg. Professional certification Master the holy grail of demonstrating value, improving productivity Visit your customers; understand their needs Find a mentor

DAVID ULRICH “HR is dead. Long live HR.”

QUESTIONS?