OKLAHOMA ASSOCIATION FOR HOME CARE & HOSPICE Innovative Technology Symposium 2012

HOME HEALTH TECH SOLUTIONS AND SECURITY Presented By: James B Eggert

MOBILE TECHNOLOGIES Welcome To Home Health Tech

MOBILE DEVICES  Laptop/Notebook  Netbook  PDA  Smart Phone and/or iPhone  Tablet PC

TABLET PC: NOTABLE SPECS  Screen Size  Touch, Stylus, or Both  WIFI &/or Cellular  Keyboard Type  Camera  OS Platform  Durability  Battery  Performance Specs

TABLET PC: OPERATING SYSTEMS  Microsoft Windows  Apple iOS  Android  Linux (very rare)

TABLET PC: PERFORMANCE SPECS  Processor  Memory (RAM)  Storage (Hard Drive)  Size (almost irrelevant)  Speed o 5400 RPM o 7200 RPM  Solid State

TABLET PC: CONNECTIVITY  Hard Wired Ethernet (use when necessary and available)  WIFI  WIFI controller built-in to almost all mobile devices  Requires close proximity to a WIFI router or access point  Available in many restaurants, hotels, public places, and sometimes private homes  May require a password or key to access  Cellular Broadband  GSM, 3G, 4G/LTE, and others  Requires cellular broadband receiver  Some mobile devices have a built-in controller  If not, you may be able to use mobile phone as hotspot or tethered receiver  Requires paid cellular plan with local carrier

TABLET PC: CONNECTIVITY PLATFORMS  Field Mode & Sync with Server  No WIFI or cellular required  No worries about loss of signal or connectivity  Need to re-attach to home network regularly  Inconvenient & cumbersome  Compatible platforms required  Data corruption susceptible  Live/Real-Time Always-On Connection  Requires constant and reliable source of WIFI and/or cellular connection  Risk of lost data or slow response (continued…)

TABLET PC: CONNECTIVITY PLATFORMS  Live/Real-Time Always-On Connection (…continued)  Data always in-sync and up-to-date  Compatible platforms required  Efficient and productive (when good signal is available)  Live Virtual or Remote Desktop Connection  Requires constant and reliable source of WIFI and/or cellular connection  Fast response and no risk of data loss or corruption  Data always in-sync and up-to-date  Efficient and productive (when signal is good)  Various and multiple platforms work together

TABLETS TO REVIEW  iPad  Asus Netbook T101MT Swivel  Asus Eee Pad Slider SL101  Asus B121-A1 EeePad  Samsung Galaxy Tab  Samsung Series 7 Slate PC  Panasonic ToughPad A1  Panasonic ToughBook H2

The New iPad Screen: 9.7” Touch Extreme Resolution Wireless: WIFI-n & 4G LTE Cellular Keyboard: Add-On Camera: Yes Platform: Mac iOS Battery: <10 Hours CPU & RAM: A5X HDD: Up to 64GB SSD Price: $499 and Up

Asus Netbook T101MT Screen: 10.1” Swivel Touch w/ Stylus Wireless: WIFI-n Keyboard: Built-In w/ Touchpad Camera: Yes Platform: MS Windows 7 Pro Battery: <6.5 Hours CPU & RAM: Atom N570, 2GB HDD: RPM Price: Approx $780

Asus Eee Pad Slider SL101 Screen: 10.1” Gorilla Multi-Touch Wireless: WIFI-n Keyboard: Built-In Slider Camera: Front & Rear Platform: Android 4.0 Battery: <8 Hours CPU & RAM: Tegra Dual-Core, 1GB HDD: 16GB or 32GB SSD Price: Approx $650

Asus B121-A1 EeePad Screen: 12.1” Gorilla Touch w/ Stylus Wireless: WIFI-n Keyboard: Add-On Camera: Yes Platform: MS Windows 7 Pro Battery: <4.5 Hours CPU & RAM: Intel Core i5, 4GB HDD: 64GB SSD Price: Approx $1,550

Samsung Galaxy Tab Screen: 7.7” Multi-Touch Wireless: 4G LTE Keyboard: Add-On Camera: Front & Rear Platform: Android 3.2 Honeycomb Battery: <13 Hours CPU & RAM: 1.4GHz Dual-Core, 16GB HDD: 32GB + SD Card Price: Approx $550

Samsung Series 7 Slate PC Screen: 11.6” Multi-Touch w/ Stylus Wireless: WIFI-n & 3G Keyboard: Add-On Camera: Front & Rear Platform: MS Windows 8 Battery: (no specs offered !?!) CPU & RAM: Intel Core i5, 4GB HDD: 128GB SSD Price: Approx $1,350

Panasonic ToughPad A1 Screen: 10.1” Multi-Touch w/ Stylus Wireless: WIFI-n & 4G LTE Keyboard: On-Screen Only Camera: Front & Rear Platform: Android 3.2 Battery: Long-Life Li-Ion CPU & RAM: 1.2GHz Dual-Core, 1GB HDD: 16GB Flash Very-High Durability Price: Approx $2,100

Panasonic Toughbook H2 Screen: 10.1” Dual-Touch w/ Stylus Wireless: WIFI-n & 3G or 4G LTE Keyboard: On-Screen Only Camera: Yes Platform: MS Windows 7 Pro Battery: Long-Life Dual Hot Swap CPU & RAM: Intel Core i5, 4GB HDD: 320GB 7200 or 128GB SSD Extreme Durability Price: Approx $3,900

OTHER BRANDS TO CHECK OUT  Acer  Dell  Fujitsu  Lenovo  Toshiba

NETWORK SECURITY Thanks for attending! Up Next:

NETWORK SECURITY TOPICS  Hackers & Other Cyber Thugs  Viruses & ETDs  Routers & Firewalls  Servers & Passwords  Privacy & HIPPAA Compliance Tips

HACKERS & CYBER THUGS  Who are they?  Where are they?  Why do they do it?  How am I vulnerable?  What can I do to protect myself?

HACKERS: WHO ARE THEY?  Entrepreneurs  Geniuses  From all walks of life  Programmers  Thieves  Too smart for their own good, with a computer & internet connection!

HACKERS: WHERE ARE THEY?  Next Door  College Campuses  Living with Mom & Dad  Overseas  China  Russia  Third World Countries

HACKERS: WHY DO THEY DO IT?  They are bored  They consider it a challenge  They want to create chaos  They want to make money

HACKERS: HOW AM I VULNERABLE?  Open Internet Connections  No Router or Firewall – Direct Connection  Weak Passwords  Unsecured WIFI  Open Shares  Open Ports  Especially RDC/Terminal Services!  Servers

HACKERS: WHAT CAN I DO?  Knowing is half the battle!  Methods are always changing: Be Vigilant  Get a router  Set a stronger password  Password protect important or sensitive data  Get help!  Close open ports  Setup routers  Etc…

VIRUSES & ETDS  Most are developed by hackers  Anti-Virus programs are good, but can’t always help you  It’s fairly easy to protect yourself, as long as you know what to do:  BE CAREFUL WHAT YOU CLICK ON!  Make sure you can trust websites you are visiting  If they are “trying too hard” to get a click – don’t do it  Don’t trust official-looking anti-virus warnings  Be aware of your AV brand  If it’s asking for money, be VERY careful  Just because it says “Microsoft, doesn’t mean it’s legit” (or Adobe, etc…)  Viruses can’t run unless you give permission or access

ROUTERS & FIREWALLS  Any router is better than nothing  Almost any router will provide basic protection from most attacks  Router VS Firewall  Router is usually simply a device for connecting computers and sharing internet and network resources  Most routers have at least some firewall functionality built in  A firewall is a must more advanced version of a router which actively inspects network and internet traffic for potential problems  Routers and Firewalls cannot always protect from viruses  Some firewalls can inspect files for malicious content  Must always be updated and relevant for current attacks  Hackers use viruses (especially Trojans) to get access thru firewalls  Most Important – routers/firewalls manage ports and traffic

SERVERS & PASSWORDS  Check servers for open ports  RDC 3389; 110, 25; FTP 21, Telnet 23  Check for unused or unknown Admin accounts  Know what all accounts are for – remove others  Check all accounts for remote access  Double-Lock policy for sensitive programs or resources  Set multiple authentication points  Use different passwords!  Test for vulnerabilities (you may need help with this (continued…)

SERVERS & PASSWORDS (…continued)  Establish an organization wide password policy  Ensure strong password for anyone who has access to critical or sensitive data  Seven characters or more  Upper & Lower case letters  Numbers & letters  Special characters  Random as possible  Change passwords often

PRIVACY & HIPPAA COMPLIANCE  Disclaimer  Concerns  Patient records on mobile devices  Unauthorized access to privileged servers or workstations  Be careful of others standing too close – may be able to read sensitive patient data  Theft of devices or other hardware with data stored locally  Tips  Passwords! Or use biometric authentication  Consider encrypting Storage Devices  Thoroughly destroy residual data on old hardware after upgrades, etc

THE END Thank you for attending!