Ministry of Housing and Social Development February 9, 2009 Homeless Indicator

February 9, 2009 Homeless Indicator Slide 1 To better identify and track homeless clients Extend the auto-close rule to 6 months for homeless clients instead of the 2-month rule Business Reasons

February 9, 2009 Homeless Indicator Slide 2 Separate new indicator in MIS on screens PA2, AP2, and ACC Once the homeless indicator has been set to Y, it will remain as Y until the client has had stable housing for 12 consecutive months System will track client’s housing status Indicator MUST NOT be changed from Y to N unless it was an error in entry ( e.g. entered Y by mistake and when confirming the criteria in the guideline realized that it should be N ) Solution

February 9, 2009 Homeless Indicator Slide 3 Screen Shot – PA2

February 9, 2009 Homeless Indicator Slide 4 Screen Shot – AP2

February 9, 2009 Homeless Indicator Slide 5 Screen Shot – ACC System auto populates date in the ACC screen when indicator is set to Y

February 9, 2009 Homeless Indicator Slide 6 When homeless indicator should be Y: Client or applicant has been Living in public spaces (e.g. on the streets, in abandoned buildings, in tent cities) and/or a homeless shelter for more than 30 days; or Brought to the ministry office by a BC Housing Outreach Worker through the Homeless Outreach Program Selection Criteria

February 9, 2009 Homeless Indicator Slide 7 When homeless indicator should be N: Client or applicant is housed or has been living in Temporary accommodation (e.g. staying in a guest room, couch surfing); Inadequate accommodation (e.g. no running water, no heat, substandard housing conditions); Time-limited housing designed to help them transition from being homeless to living in a permanent form of housing (e.g. transitional housing or second-stage housing); Selection Criteria

February 9, 2009 Homeless Indicator Slide 8 When homeless indicator should be N (cont’d): Client or applicant is housed or has been living in Accommodation where tenancy will be terminated within three months of application (e.g. given notice by landlord); or A new location because their previous residence became uninhabitable due to a human caused or natural disaster (e.g. fire, earthquake) Selection Criteria

February 9, 2009 Homeless Indicator Slide 9 When homeless indicator has a Y value: Allow files to auto-close after six months of no contact if the client’s circumstances are unknown and has not been in contact with the ministry office Files may be manually closed when client is ineligible for assistance and staff know the reason (e.g. employment income, moved to another province, etc.) The homeless indicator does not need to be updated prior to closing the file Closing Files

February 9, 2009 Homeless Indicator Slide 10 A new topic regarding homelessness will be added to On-Line Resources (OLR) on February 9, The topic is called Homelessness and will be under the category Program Administration. Information regarding the homeless indicator will be found in this new topic. On-Line Resources