March 6, 2013 Suzanne Wagner, Housing Innovations 1

 Overview of Study  Recommendations  Next Steps  Discussion and Questions 2

Best Practices Coordinated Access and Placement Facility Need by Housing/Program Type (Projections of Housing Need) Costs 3

 Rapid exit/Housing First approach  Diversion as first response to housing crisis  Progressive Engagement  Housing Stabilization Case Management Approach and Critical Time Intervention (CTI) 4

 Data driven decision-making  Leadership and accountability  Evaluate through measurement of outcomes  Reductions in shelter/street census  Reductions length of stay/time homeless  Reductions in returns to homelessness  Increased exits to permanent housing 5

 Access  Assessment ◦ Diversion, Shelter, Next Step Options  Assignment/Referral  Accountability 6

 Create a telephone based call-service for people to access when having a housing emergency  Also use the web 7

 Households can present at shelters directly  If household cannot be diverted, conduct shelter intake  All shelters conduct same assessment.  Shelter vacancies available in HMIS  For people who are entering DSS funded beds, shelter serving the household assembles all info required for DSS eligibility determination and forward to DSS. 8

 Referral to Emergency Placement  Next Step Assessment  Accountability/Oversight 9

 Cause of Recent Homeless Episode  Client’s Plan for Resolving Homelessness  Housing History  Homelessness History 10

 Methodology ◦ Concept of “Getting To Zero” ◦ Populations  Families  Single Women 25+  Single Men 25+  Young Adults ◦ Program Types  Diversion  Shelter  Rapid Rehousing  Permanent Supportive Housing 11

 Diversion/Prevention ◦ Goal: prevent people experiencing a housing crisis from having to enter the emergency shelter system. ◦ Services include mediation, job training and placement, benefits counseling, housing location assistance, financial counseling, case management, and limited financial assistance. 12

 Rapid Rehousing/Transition in Place ◦ Goal: Rapidly exit homeless individuals and families into permanent housing from emergency shelter ◦ ◦ One-time/time-limited financial help with debts, security costs, rent and other housing costs ◦ ◦ Rental assistance up to 24 months ◦ Housing location services ◦ Case management to help increase income and housing stabilization 13

 Permanent Supportive Housing ◦ Long-term/permanently affordable living unit with intensive case management ◦ Units may be single-site in a building owned by an organization or in units rented in the marketplace. ◦ Tenants usually have a housing subsidy like Shelter Plus Care or Section 8. ◦ Case management services to maintain housing stability, increase income and employment, linkages to health and community services 14

 Goal: Eliminate use of hotels  Methodology 15

16 *Source: Monroe County Department of Human Services, Housing and Homeless Services Report

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 2012  2011  The use of hotels is about 50% Singles, 50% Families with Children and Couples 18

 This increase in shelter beds would have met the demand in all of 2012, 11 of the 12 months in 2011 and all of  With increased diversion and rapid rehousing efforts, there should be a decrease in the need for overflow beds going forward. 19

Diversion, Rapid Rehousing and Permanent Supportive Housing 20

 Demand/Need  640 homeless families annually (2011 number)  Assumed type of housing needed: ◦ Diversion – 10% in year 1, add 5% in subsequent years ◦ Rapid Rehousing – all those not diverted, who use shelter/TH only or targeted for PSH (43% in year 1) ◦ PSH – 12% of total ◦ In year 1, 35% use shelter/TH only and make their own arrangements  Supply/Existing Units ◦ Diversion: 0 ◦ Rapid re-housing: 0 ◦ PSH: 485 (Turnover rate=1.1, i.e. each unit serves 1.1 families/year) 21

 Demand/Need  1,161 homeless annually  Assumed type of housing needed: ◦ Diversion – 10% in year 1, add 5% in subsequent years ◦ Rapid Rehousing – all those not diverted, who use shelter/TH only or targeted for PSH (24% in year 1) ◦ PSH – 25% of total ◦ In year 1, 41% use shelter/TH only and make their own arrangements  Supply/Existing Units ◦ Diversion: 0 ◦ Rapid re-housing: 0 ◦ PSH: 482 (Turnover rate=1.2, i.e. each unit serves 1.2 persons/year) 22

 Demand/Need  693 annually  Assumed type of housing needed: ◦ Diversion – 10% in year 1, add 5% in subsequent years ◦ Rapid Rehousing – all those not diverted, who use shelter/TH only or targeted for PSH (20% in year 1) ◦ PSH – 35% of total ◦ In Year 1, 35% use shelter/TH only and make own arrangements  Supply/Existing Units/Slots ◦ Diversion: 0 ◦ Rapid re-housing:0 ◦ PSH: 248 (Turnover rate: 1.2, i.e., each unit serves 1.2 persons per year) 23

 Demand/Need  206 homeless young adults (18-24) annually  Type of housing needed: ◦ Diversion – 10% in year 1, add 5% in subsequent years ◦ Rapid Rehousing – all those not diverted, who use shelter/TH only or targeted for PSH (10% in year 1) ◦ PSH – 15% of total ◦ In year 1, 35% use shelter/TH only  Supply/Existing Units ◦ Diversion: 0 ◦ Rapid re-housing: 0 ◦ PSH: 0 24

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 Pursue Coordinated Access System  HUD Mandate  Advisory Committee  Implement strategy to eliminate hotel placements  RFP  Funding for Operations  Identify potential funding for housing need projections  Efficiencies  Reallocation of existing funds  Other potential sources 29

 ESG  CDBG  HOME  HOPWA  HUD CoC  TANF  Medicaid  HUD VASH  VA SSVF  Criminal Justice System 30