Evidence of NFIP Flood Insurance and Documenting Grandfathering Agenda Introductions Overview Lender Perspective GSE Perspective Agency Perspective WYO Perspective FEMA Perspective Future Possibilities Summary Questions NFC 2010 Workshop | Apr. 12, 2010 | San Diego, CA

Our Panelists Lauri Lydecker – People’s United Bank Introductions Our Panelists Lauri Lydecker – People’s United Bank Bob Cope – Freddie Mac Debbie Freeman – Gambrell & Sturges LLC Patricia Latshaw – American Bankers Insurance Company of FL Barry Thomas – State Farm Insurance Tuula Young – FEMA/NFIP Linda Mackey – IIABA 2

Overview Evidence of NFIP Flood Insurance and Documenting NFIP Grandfathering Eligibility The necessary evidence of NFIP flood insurance raises many questions. We’ll be discussing the current options, plus some possibilities for the future.

What defines acceptable evidence for lenders? Lender Perspective What defines acceptable evidence for lenders? Mandatory Purchase of Flood Insurance Guidelines (pg 26), Flood Insurance Application and premium payment, or Declarations Page Specifically excludes Binders and Certificates of Insurance Very few lenders or regulators are familiar with the Flood Insurance Manual or its 2008 amendment regarding Certificates. Interagency Q&As Regarding Flood Insurance Grandfather Rule eligibility must be substantiated (Question #71)

Lender Challenges Regulator scrutiny and fines Lender Perspective Lender Challenges Regulator scrutiny and fines Over $4,900,000 in regulator penalties since Katrina* Loan officer knowledge of the flood law and NFIP Program complexities Requests for RCBAP to reflect lender, in error Balance between a customer service focus and regulatory compliance * Per BankersOnline.com “Flood Penalties Watch” 5

Lender Challenges Agent knowledge of the flood law and NFIP Lender Perspective Lender Challenges Agent knowledge of the flood law and NFIP 434,800 insurance agents* Unfamiliarity with FEMA’s April 2008 letter W-08021 Claims of Grandfather Rule eligibility without support Certificates of Insurance with unreliable information * Per the Bureau of Labor Statistics – 2008 6

Freddie Mac Best Practices Government Sponsored Entity Perspective Freddie Mac Best Practices Current evidence of flood insurance via a copy of the insurance declaration page.  The declaration page should include the following key data elements: Address of the property insured Name of borrower insured (if not a condominium policy) Effective dates of the policy coverage period Amount of coverage on the structure Deductible amount on the structure Replacement cost would be nice, but is typically not a data element provided 7

Freddie Mac Best Practices - Condos Government Sponsored Entity Perspective Freddie Mac Best Practices - Condos Number of units in the complex (or each building if buildings are insured separately) Amount of coverage per building if coverage is so structured Replacement cost value (by building or complex) based on how coverage is structured The original flood zone determination form used at origination to determine the plotting of the property and if insurance is required.  If a subsequent FZD was performed, that determination will be needed as well. Evidence of the current unpaid principal balance (UPB) of the loan.  This is normally provided as a "screen shot" from the Lender's servicing system. 8

Freddie Mac Remediation of Noncompliance Issues Government Sponsored Entity Perspective Freddie Mac Remediation of Noncompliance Issues If the noncompliance issue results from the testing of individual loans and results in inadequate coverage, lapsed, or non-existing coverage, the Servicer will be required to obtain and provide evidence that insurance has been obtained (either by the borrower or the Servicer) to bring the coverage in line with our requirements. 9

Agency Lender - Coordination Insurance Agency Perspective Agency Lender - Coordination Basic Premise Majority of agents want to provide correct info 1st time. Most lenders want to resolve documentation 1st time. Property Insurance Appraisal Information  Often Available. Ask agency for copies. Lenders need to centralize information gathering At least 3 have different processing centers for Flood & Hazard Currently require borrowers/agents to provide 2 COIs Need to share information not ask for duplicate COIs 10

Agency Lender - Coordination Insurance Agency Perspective Agency Lender - Coordination Lender/Agency Liaison needed at processing centers Resolve issues when COIs have been sent 3+ times Technology system updates Need ability to identify & update all condo unit owners at one time. Large commercial properties often have multiple carriers; need ability to document multiple property/flood carriers. 11

The WYO Company – How can they help? WYO Perspective The WYO Company – How can they help? Acceptable Evidence of Flood Insurance Declarations Page Grandfathering New Business: Provided on Declarations Page – Yes/No Existing Business: Update declarations page to show Grandfathering if supporting documentation is in file for “built in compliance” or “continuous coverage” 12

FEMA Concerns Incorrect forms used FEMA Perspective FEMA Concerns Incorrect forms used Unit owner’s lender insisting to be added as a mortgagee on the RCBAP

FEMA Perspective FEMA Concerns Incorrect information on Certificates of Property Insurance inadvertently misrepresenting the NFIP coverage. Misleading because a Certificate of Property Insurance is only information about the coverage at that point in time and is not binding. Information on a Certificate of Property Insurance must mirror the information on the declarations page, but often does not.

Given these problems, FEMA is considering FEMA Perspective Given these problems, FEMA is considering Removal of the optional use of Certificates at NFIP policy renewal and accept only the use of copies of the Declarations Page or copies of the SFIP application and proof of payment; or Keeping Certificates available “at renewal” with conditions to assist all the stakeholders. 15

FEMA Perspective Possible Conditions Certificates of Property Insurance, mirroring the information on the applicable NFIP Declarations Page Must include: Insured’s name and address; Location; Mortgagee; Policy Number; Policy Form (PRP, GP, DP, RCBAP, GFIP); Policy Term; Coverage A &/or B Limits; Deductibles; Flood Hazard Zone; NFIP Grandfathering – Yes/No (documentation required); Annual Premium If an RCBAP: the number of units; and Building RCV 16

Future Possibilities ACORD Workgroup Drafting an Evidence of Flood Insurance form – ACORD 29 Why? When? 17

Future Possibilities Optional Use Certificates of Property Insurance “at NFIP policy renewal” as a matter of information (a snapshot) of what the coverage is on the date the Certificate is completed.  The insured or mortgagee may require a copy of the policy Declaration Page at policy renewal since Certificates of Property Insurance do not bind coverage under the NFIP.  The Certificate of Liability is not acceptable for the NFIP policies. 18

Summary Evidence of NFIP Flood Insurance and Documenting NFIP Grandfathering Eligibility Properly documenting evidence of flood insurance is a key component of a lender’s compliance obligations. Our discussion has reviewed the current options available to lenders, plus some possibilities for the future.

Questions Open Forum 20