Teleworking as a Tool for Information Society Technologies Programme Promotion to Baltic States

TELEBALT project Lithuanian website IST Programme Accompanying Measure Edmundas Zvirblis, Project Manager, Zigmas Bigelis, Project Advisor, Džiugas Juknys, Project Director, BIT&T, Riga, April 3–5,

Principal contractor Vokieciu g. 28/ , 2001 Vilnius. Tel , fax

TELEBALT Project IST Programme Accompanying Measure Teleworking as a Tool for Information Society Technologies Promotion to Baltic States BIT&T, Riga, April 3–5,

 Teamwork  Collaboration  Cooperation  Communication  Groupware  Virtual presence  Telework / Telecommuting  Alternative officing, Virtual officing, Mobile office  Telework Center, Satellite Office, Hoteling  Telecentre, Telecottage, Workplace  eWork Terms BIT&T, Riga, April 3–5,

 Telework occurs when information and communications technologies (ICTs) are applied to enable work to be done at a distance from the place where the work results are needed or where the work would conventionally have been done. It includes:  Home-based telework or "telecommuting", when an employee or contractor works at home instead of travelling to an employer's or a customer's premises. Terms definitions BIT&T, Riga, April 3–5,

 Mobile telework, when executives, professionals or service staffs using ICTs to enable them to spend more time with customers and to deliver "on the road" a range of services and capabilities that previously would have involved office based staff or visits to the company offices  Telecentres, providing local office facilities for people who prefer not to work at home but wish to avoid the cost, time and inconvenience of commuting;  Telecottages, which provide local communities with access to skills development, high performance ICTs, and the networking and socialisation aspects of work that may be missed by a home based worker. Terms definitions (cnt’d) BIT&T, Riga, April 3–5,

 1877 The first telecommuter on record was a Boston bank president, who arranged to have a phone line strung from his office to his home in Somerville, Massachusetts. No one called it telecommuting back then. But it was smart business.  1963 A programmer working on the Arpanet project (the precursor of the Internet) in Santa Monica, California, reluctantly resigns from the project. His wife was experiencing a difficult pregnancy and was confined to bed; he needed to stay at home to care for her. A member of the project team suggested installing an extra phone line to the programmer's house, and letting him program from there using a teletype machine. The grateful father-to-be responded by putting in marathon 18-hour workdays from home. Both baby and project were delivered on time. What is the history of telecommuting? BIT&T, Riga, April 3–5,

 1978 Blue Cross/Blue Shield of South Carolina starts a "cottage keyer" project, showing 26% productivity improvement over in- office counterparts Mountain Bell started a telecommuting project for its managers and the U.S. Army launched a telecommuting pilot. Each year, more and more workers joined the ranks of telecommuters, often unofficially. Guerrilla telecommuting gained legitimacy as management saw that people working from home or from remote locations were among the most productive and loyal workers they had. early 80s Several telecommuting pilot projects were conducted, especially in California. Telecommuting consultants began to hang out their shingles, proof that telecommuting was here to stay. What is the history of telecommuting? (cnt’d) BIT&T, Riga, April 3–5,

 By 1990, telecommuting projects are underway in a number of companies and governmental agencies in the U.S. Telecommuting spreads to Europe, Australia and Asia.  By 2000, most major U.S. corporations have significant numbers of teleworkers. Telecommuting is becoming mainstream. What is the history of telecommuting? (cnt’d) BIT&T, Riga, April 3–5,

 methods and means for IST Programme promotion  information on activities of Information Demonstration Centres (IDC)  description of new methods of team work (at first CoBrow, VPS, etc)  technology study of current IST situation in Baltic states  methods and means for EU-Baltic States Partnership  training measures TELEBALT project goals BIT&T, Riga, April 3–5,

 IST Programme promotion by  providing information on IST Programme, 5FP, 6FP  Assisting in communication  Assisting partnership establishment between business, research, public institutions in EU and Baltic States  Demonstration of IST Programme products  Training  Workshops, conferences, seminars info providing Website development goals BIT&T, Riga, April 3–5,

 Website should have dynamic (continuously updated) content  Content should be targeted for IST promotion assisting business-research-public institution partnership  Teamwork tools (teleworking, collaboration) as a background for development services TELEBALT Lithuanian website development principles BIT&T, Riga, April 3–5,

 Different feedback services  Main focus of Lithuanian website – telematics for business  Different means for promoting IST Programme (info for consulting, training info, contact and communication info, product demonstration, assisting for EU-Baltic states partnership) TELEBALT Lithuanian website development principles (cont’d) BIT&T, Riga, April 3–5,

 project goals description and related information that is enabling promotion of implementing goals  communication information  New info (both website and news)  business information  website typical info (copyright info, date of creation, date of updating, webmaster info, archive of previous website versions) Lithuanian website main content BIT&T, Riga, April 3–5,

 Dynamic structure  Feedback and partnership in development of new structure and content  Archive of previous versions  Monitoring of project goals Website structure BIT&T, Riga, April 3–5,

 Contacts information  Questions and answers (FAQ in future).  Proposals should be collected concerning new projects, new products, services, new methods of work.  Services will be developed after implementing of main TELEBALT products and will concern mainly products for Teleworking  Subscribe information. The interested persons will be able to subscribe project TELEBALT and report on CD-ROM.  Discussion group. The discussion group will be one of the communication services of project. Communication info BIT&T, Riga, April 3–5,

 New information on website should enable easy track updated information on website  News of Lithuanian European Committee  News on IST provided by Lithuanian company “5 Continents” & other sources  New laws related to IST  New IST companies and other organizations (both public and non-profit) New website info & News BIT&T, Riga, April 3–5,

 Business information  Lithuanian Development Agency (the website is one of the best over the world and provides comprehensive information related to business interested in partnership with Lithuania),  Ministry of Economy,  Custom Department and  State Tax Inspectorate.  General information on Lithuania  history, culture, geographic situation of the country, tourism  Currency  Weather Business info BIT&T, Riga, April 3–5,

  All main business information for potential investors and partners Lithuanian Development Agency BIT&T, Riga, April 3–5,

 Infobalt logo- link to Infobalt (Lithuanian information technologies, telecommunications and office equipment companies-Association)  IST Programme logo- links both to IST Programme and to Fifth Framework Programme National Focal Point (in Lithuanian )  TELEBALT logo provides link to a project summarized info – a brochure on TELEBALT project. Info on the top of website BIT&T, Riga, April 3–5,

 Home Sitemap News  Products promoted by TELEBALT project  Search provide a link to website search engine  Latvian TELEBALT provides a link to Latvian TELEBALT national website. Estonian TELEBALT should be linked later  New version of the website  Banner content is under discussion Info on the top of website (cnt’d) BIT&T, Riga, April 3–5,

 Project members  Potential partners  Registered users Info for different target groups BIT&T, Riga, April 3–5,

 Knowledge management principles and technologies should be proposed for creating some prototypes, e.g. FAQ, comparing and evaluating of projects proposals, etc  Next Web generation – Semantic Web- principles and technologies should be evaluated for developing some new project proposals. E.g. developing of ontology of project terms and using the ontology for developing prototype for intelligent search on the web TELEBALT  Collecting and storing on the web information on evaluating of psychological demands of team work  Developing of the prototype of a shortened version of the website TELEBALT for the mobile users FUTURE VISION BIT&T, Riga, April 3–5,

Thank you Thank you for attention and hope for success in partnership BIT&T, Riga, April 3–5, Edmundas Zvirblis, Project Manager, Zigmas Bigelis, Project Advisor, Džiugas Juknys, Project Director,