ALA Annual 2014 Las Vegas, NV June 30, 2014 Lynn Silipigni Connaway, Ph.D. Reordering Ranganathan: Shifting User Behaviors, Shifting Priorities Senior.

Slides:

Advertisements

Similar presentations

OCLC Online Computer Library Center OCLC Research: Collection Assessment and Use Studies Lynn Silipigni Connaway Ed ONeill Chandra Prabha Mark Bendig Anya.

Advertisements

Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Marie L. Radford and Lynn Silipigni Connaway 2006 ALISE Conference San Antonio,

Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Lynn Silipigni Connaway OCLC Members Council February 14, 2006.

The Network, Library Boundaries, and Systemwide Organization Lorcan Dempsey OCLC Keynote at Seek, Explore, Discover. The Midwest Chapter MLA Conference.

Thriving on Theory: A New Model for Synchronous Reference Encounters Marie L. Radford, Ph.D. Associate Professor, Rutgers, The State University of NJ Lynn.

Libraries and the network platform: a new cooperative context Lorcan Dempsey 2006 OCLC/Frederick G. Kilgour Lecture in Information and Library Science.

Relational Communication in Chat Reference Marie L. Radford and Lynn Silipigni Connaway New Jersey Communication Association Montclair State University,

The worlds libraries. Connected. Visitors and Residents: Exploring what motivates students to engage with digital services Visitors & Residents - #vandr.

Meeting the Information Needs of College and University Users: Preliminary Results of a Two-Year, Multidisciplinary User Investigation NFAIS 47 th Annual.

The Whys & Hows of Students & Faculty Finding What They Want Insights from interviews* Iowa OCLC Users Group Conference May 27, 2005 Lynn Silipigni Connaway,

Reflections of Reference Practice: Analyzing Virtual Reference Transcripts Presented by Marie L. Radford and Lynn Silipigni Connaway 2007 ALISE Conference.

Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Lynn Silipigni Connaway and Marie L. Radford QuestionPoint Users Group Meeting.

ARE WE GETTING WARMER? QUERY CLARIFICATION IN VIRTUAL REFERENCE Marie L. Radford Lynn Silipigni Connaway Library Research Round Table ALA Annual Conference.

Face-Work in Chat Reference Encounters Presented by Marie L. Radford and Lynn Silipigni Connaway Library Research Round Table June 24, 2006 ALA, New Orleans,

PLA National Conference Minneapolis, MN March 25-29, 2008 Exceeding Expectations: E-Reference Excellence in Collaborative VR Lynn Silipigni Connaway, Ph.D.

Users and Librarians Reveal Critical Factors for Virtual Reference Service Excellence Lynn Silipigni Connaway, Ph.D. Marie L. Radford, Ph.D. Best Practices.

A centre of expertise in data curation and preservation LOCKSS Town Meeting :: DCC LOCKSS TSS :: 2 nd December 2005 DCC LOCKSS Technical Support Service.

CANADA in 2008 JURISDICTIONS Bring Canadian culture into the digital age. Produce digital cultural content reflecting Canadas diversity of cultures.

Lorcan Dempsey OCLC Big Heads – Heads of Technical Services of Large Research Libraries ALA 2013 Chicago 28 June things about

The worlds libraries. Connected. Collaboration in Action Enabling Innovative Scholarship with Social and Crowdsourcing Services iConference, Fort Worth,

The network reconfigures the library: people and places, collections and services. Lorcan Dempsey Lir Seminar April 2008 Liberty Hall, Dublin.

LRS-V October 8,2010 Lynn Silipigni Connaway Senior Research Scientist Timothy J. Dickey Post-Doctoral Researcher I Dont Have to Know, I Go to One Spot:

The world’s libraries. Connected. User-centered Decision Making: A New Model for Developing Academic Library Services & Systems Helsinki, Finland 12 August.

A visitors and residents approach Evaluating online behaviours 15/07/2014 #vandr.

The world’s libraries. Connected. A User’s World Findings from User Behavior Studies Seattle, 28 January 2013 Lynn Silipigni Connaway, Ph. D. Senior Research.

Web 2.0? Library 2.0? How Libraries Are Using New Web Tools Mary Page March 7, 2007.

OCLC Research Webinar November 15, 2011 Lynn Silipigni Connaway, Ph.D. Senior Research Scientist OCLC Research Marie L. Radford, Ph.D. Associate Professor.

Shared Expectations: Getting Comfortable, and Providing Quality Service in Cooperative Virtual Reference Lynn Silipigni Connaway Marie L. Radford Best.

Meeting the Needs of Digital Visitors and Residents: Developing Engagement with Institutional Services Lynn Silipigni Connaway, Ph. D. Senior Research.

PERSONAL INFORMATION Co-Manager, Technology-Assisted Lifelong Learning (TALL), Oxford UniversityTALL He has been doing research and working on projects.

Reordering Ranganathan: Shifting User Behaviors, Shifting Priorities 8 July 2014 OCLC Research Webinar Lynn Silipigni Connaway, Ph.D. Ixchel M. Faniel,

11 Collaboration and Crowdsourcing: Synergistic Solutions for Sustainable Virtual Reference, an Analysis of Critical Incidents Marie L. Radford, Ph.D.,

Marie L. Radford, Ph.D. Associate Professor Rutgers, The State University of New Jersey Lynn Silipigni Connaway, Ph.D. Senior Research Scientist OCLC Reference.

OCLC Research Exploration, innovation and community for libraries and archives. Featuring Karen Smith-Yoshimura, OCLC Research Managing Research Data—from.

Mixed Emotions: The Affective Experience of Librarians During Virtual Reference Instructional Work Susan Wengler Ph.D. Student Rutgers, The State University.

OCLC Online Computer Library Center A few of my favorites  A totally biased list of sites I thoroughly enjoy and read often  Please note: Many of them.

The world’s libraries. Connected. Convergence & Synergy: Social Q&A Meets Virtual Reference Services ASIS&T, 75 TH Annual Meeting 30 October 2012

Changing Information Behaviours: Making Library Content Appeal to Digital Information Seekers Dr. Lynn Silipigni Connaway Senior Research Scientist OCLC.

Extending Our Virtual Reach: A Longitudinal Study of Query Type & Accuracy in Live Chat & IM Reference Marie L. Radford, Ph.D., Rutgers University Lynn.

Failing Forward in the 21 st Century Lynn Silipigni Connaway, Ph.D. Senior Research Scientist OCLC Research Kathy Ray Dean of Libraries.

The world’s libraries. Connected. What Motivates Engagement with the Digital Information Environment? Visitors and Residents: ISIC, Tokyo, 5 September.

The world’s libraries. Connected. Data Reuse and Sensemaking among Novice Social Scientists ASIS&T 75 th Annual Meeting, October 26-30, 2012 Baltimore,

Seeking Sustainability & Singularity: Evaluating Virtual Reference From User, Non-user, & Librarian Perspectives Presented by Marie L. Radford and Lynn.

Planning Digitisation Projects Aly Conteh The British Library 30/11/2012 CERL Annual Seminar.

The world’s libraries. Connected. Social Q&A Meets Virtual Reference Services Convergence and Synergy: ASIS&T, 75 TH Annual Meeting 30 October 2012

The world’s libraries. Connected. Qualitative Inquiry in Social and Cultural Contexts The Critical Incident Technique CoLIS, Copenhagen, Denmark August.

Reordering Ranganathan: Shifting User Behaviors, Shifting Priorities ALA Midwinter, January 27, 2014 OCLC Research Update Lynn Silipigni Connaway, Ph.D.

“Make it as easy as a Google Book Search.” Learning how to make the catalog usable Presented by Lynn Silipigni Connaway, Ph.D. Senior Research Scientist.

The University of Michigan, School of Information, August 5, 2015 Data Management, Sharing and Reuse: A User’s Perspective Ixchel M. Faniel, Ph.D. Research.

NEEShub George E. Brown, Jr. Network for Earthquake Engineering Simulation Cyber-enabled Learning Environments for Engineering and Scientific Thinking:

Click, Call, or Come on In! Connecting to Millennials in FtF & VR Encounters R U Communicating? Speaking the Language of Millennials ACRL, University Library.

Findings from the Visitors and Residents Project Lynn Silipigni Connaway, PhD Senior Research OCLC Research Library.

Facilitating Access and Reuse of Research Materials: the Case of The European Library Nuno Freire The European Library RESAW Seminar December 2013.

The world’s libraries. Connected. “I find Google a lot easier than going to the library website.” Imagine Ways to Innovate and Inspire Students to Use.

#vandr Chicago October 22, 2015 Visitors and Residents: A Mapping Exercise Lynn Silipigni Connaway, PhD Senior Research Scientist William Harvey, PhD Consulting.

ASK?AWAY USERS GROUP October 19, 2006 AGENDA Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User, and Librarian Perspectives.

Visitors and Residents: What Motivates Engagement with the Digital Information Environment? University of Sheffield iSchool, 20 February 2013 Lynn Silipigni.

E-Valuating Virtual Viewpoints: User, Non-User, and Librarians Perspectives on Live Chat-Based Reference Marie L. Radford, Ph.D. Associate Professor, Rutgers,

A centre of expertise in digital information management UKOLN priorities: ●Provide advice and services to the library, education.

The world’s libraries. Connected. “You don’t want to be a dead-end” VRS Librarians on Collaboration & SQA iConference 15 February 2013

ALISE Philadelphia 9 January 2008 Users and Librarians Engaging in Virtual Spaces: Using Critical Incidents to Inform Practice and Education in Chat Reference.

UKOLN is supported by: Library futures in the new research landscape. Dr Liz Lyon, UKOLN, University of Bath, UK CURL Members Meeting October 2004, London.

The George E. Brown Network for Earthquake Engineering Simulations An Introduction MEP Camp 2011.

OCLC and the Social Web: Building tools, providing platforms, engaging the community International Conference on Dublin Core and Metadata Applications.

ALA Annual th Annual Reference Research Forum Las Vegas, NV

Data reusability: A comparison across disciplines

2 November 2014 Putting Research Data into Context: A Scholarly Approach to Curating Data for Reuse Ixchel M. Faniel, Ph.D. Associate Research Scientist.

PV 2009 December 3, 2009 The Data Conservancy: Building Sustainable Infrastructure for Interdisciplinary Scientific Data Curation and Preservation.

ALA Conversation Starter

OCLC ALISE Library & Information Science Research Grant Program

Presentation transcript:

ALA Annual 2014 Las Vegas, NV June 30, 2014 Lynn Silipigni Connaway, Ph.D. Reordering Ranganathan: Shifting User Behaviors, Shifting Priorities Senior Research Scientist OCLC Ixchel M. Faniel, Ph.D. Associate Research Scientist OCLC Research

Moved from an era of content scarcity to one of incredible abundance and diversity (Connaway and Faniel 2014, 4)

Ranganathan’s Ranganathan’s Original Laws

Our Interpretation and Reordering

Embed library systems and services into users’ existing workflows (Connaway and Faniel 2014, 15)

Know your community and its needs (Connaway and Faniel 2014, 32)

Develop the physical and technical infrastructure to deliver materials (Connaway and Faniel 2014, 51)

Increase the discoverability, access and use of resources within users’ existing workflows (Connaway and Faniel 2014, 74)

A library is a growing organism (Connaway and Faniel 2014, 92)

References Connaway, Lynn Silipigni, and Ixchel M. Faniel Reordering Ranganathan: Shifting user behaviors, shifting priorities. Dublin, OH: OCLC Research. reordering-ranganathan-2014.pdf. reordering-ranganathan-2014.pdf Dempsey, Lorcan Thirteen ways of looking at libraries, discovery, and the catalog: Scale, workflow, attention. EDUCAUSE Review Online (December 10, 2012), catalog-scale-workflow-attention. catalog-scale-workflow-attention Ranganathan, Shiyali Ramamrita The five laws of library science. London: Edward Goldston, Ltd.

Acknowledgements Without the help of Andy Havens, Brad Gauder and Tom Storey for their insightful contributions and valuable feedback; Julianna Barrera-Gomez, Alyssa Darden, Erin M. Hood and Carrie Vass for their dedicated research support; Tam Dalrymple, Larry Olszewski and Jennifer Smither for their thoughtful comments; and Renee Page for her talented design and layout expertise, it would have been difficult to make this report a reality.

Funding A Cyberinfrastructure Evaluation of the George E. Brown, Jr. Network for Earthquake Engineering Simulation (NEES), funded by the National Science Foundation (CMMI ) The Cyber Synergy: Seeking Sustainability through Collaboration between Virtual Reference and Social Q&A Sites, funded by the Institution of Museum and Library Services (LG ) in collaboration with OCLC Research, and Rutgers, The State University of New Jersey The Digital Information Seeker Report, jointly sponsored by Jisc and OCLC Research The Digital Visitors and Residents: What Motivates Engagement with the Digital Information Environment? project, funded by Jisc in collaboration with the University of Oxford, OCLC Research, and the University of North Carolina The Dissemination Information Packages for Information Reuse (DIPIR) project, funded by the Institute for Museum and Library Services (LG ) in collaboration with the University of Michigan The Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-user and Librarian Perspectives, funded by the Institution of Museum and Library Services (LG ) in collaboration with OCLC Research, and Rutgers, The State University of New Jersey The Virtual Research Environment (VRE) Study, which was a collaborative project between Jisc and OCLC Research

Explore. Share. Magnify. Lynn Silipigni Connaway, Ph.D. Senior Research Ixchel M. Faniel, Ph.D. Associate Research Scientist Reordering Ranganathan: Shifting User Behaviors, Shifting Priorities Webinar with Lynn Silipigni Connaway and Ixchel Faniel Tuesday, 8 July 11am-12pm EDT