FIU Business Inter-American Supply Chain Forum James W. Moore Vice President, Supply Chain Excellence Ryder Supply Chain Solutions March 16, 2012

Company Overview and Solutions

CORPORATE OVERVIEW Since its founding in 1933, Ryder has become a leading provider of integrated logistics & transportation solutions. We deliver outstanding functional execution and proactive solutions built from deep expertise in key industry verticals, including retail and consumer goods. 2011 Revenue $6.05 Billion Supply Chain Solutions Division $1.61 Billion (36%) Fleet Management Solutions $3.84 Billion (64%) 2011 Net Earnings $169.8 Million Employees 27,500 Fortune 500 Rank [NYSE : R] 437 Distribution Facilities Managed / Sq Ft 235+ / 30+ Million sq ft SCS Customer Accounts 480 Fleet Equipment 169,900 Clients Worldwide 15,000+ Headquarters Miami Canada Toronto Asia Shanghai Mexico Mexico City Other London Freight Under Management* $4.2 Billion Carriers Under Contract 1,700

CORPORATE OVERVIEW MEXICO Since its founding in 1994, Ryder has become a leading provider of integrated logistics & transportation solutions in the Mexican market. Our customer’s recognize us for our outstanding functional execution and proactive solutions built from deep expertise in key industry verticals, including automotive, retail, high-tech and consumer goods. 2010 Revenue ~ $165 Million Ryder Mexico HQ Mexico City and Miami FL. Ryder Mexico Regional Offices Monterrey, Guadalajara, Saltillo. Employees ~1,900 Ryder Operational locations 16 Customer’s locations (operated by Ryder) 18 Clients Mexico 87 Ryder Mexico Ryder Monterrey Ryder Guadalajara 4

CORE COMPETENCES Ryder’s asset-light philosophy allows us to design, implement and operate complex, high-value supply chains for our clients around the world. This approach is based upon a flexible, responsive and customer-focused organization consisting of world-class people, processes and technology. TRANSPORTATION WAREHOUSING VALUE ADDED SERVICES INTEGRATED Global Transportation Management Dedicated Contract Carriage Shipment Planning & Execution Freight Procurement & Contract Management Cross border network Inbound Materials Management Vendor Managed Inventory (VMI) Order Fulfillment Multiclient Facilities Cross Dock operations Reverse Logistics Vendor & Retail Compliance Retail & Product Configuration Promotional Display Construction Product Customization Kitting, Packaging & Assembly Control Tower for supply chain visibility Solutions Engineering Strategic Consulting/Decision Support Network Modeling & Optimization Total Landed Cost Origin/Destination Services IT SOLUTIONS Inventory & Shipment Visibility Tools Network Optimization Models WH & TM Systems

Demand Driven Supply Chains and Ryder’s Control Tower Solution

DEMAND DRIVEN SUPPLY CHAINS: LSP ROLE Logistics Service Providers are integral in the flow of information, product and finance in a Demand Driven Supply Chain Logistics Service Provider Market Vendors Retailers Suppliers Manufacturers The challenge of DDSC is seamless visibility—no discontinuities

CONTROL TOWERS FOR VISIBILITY: MARRY PHYSICAL AND VIRTUAL FLOWS Physical Event Plan for Every Product Release & Ship Movement Delivery TL, CL LTL, LCL Tier 1 Virtual Event Plan for Every Product Release & Ship Movement Delivery

THE GOAL: RESPOND TO POS FROM THE SHELF Control Tower Design the Flow Execute the Flow "Sense the Shelf" "Supply the Shelf"

THE LSP CHALLENGE: ONE VIEW; ALL EVENTS; FOR ALL PARTIES Current State Goal TDCC 830 862 BOL SO Manifest Receipt PL FB

THE LSP SOLUTION: CONTROL TOWER—ONE VIEW; ALL EVENTS; FOR ALL PARTIES Vendors Retailers Suppliers Manufacturers

Mexico Cross Border & Control Tower Capabilities

CROSS BORDER CAPABILITIES Ryder is one of the largest managers of Mexico Cross Border services. Ryder has dedicated teams focused solely on planning and executing the fastest, safest and most secure border crossing process on a 24 x 7 operation. Infrastructure ~156,000 cross border shipments in 2010. Integrated or stand alone services. Common and Dedicated Cross docks. Equipment maintenance and storage. Secured trailer yards. Management teams on both side of the border. COORDINATION CUSTOMS OPERATIONS Liaison with US and Mexican carriers, customer representatives and customs brokers. Direct trailer shipments from Mexico to US or US to Mexico. Coordinates all door to door activities including the handling of all customs brokerage transactions. Dedicated US and Mexican brokers to provide full Customs Brokerage services. Interfaces with the Customer’s brokerage system to provide all data required for customs processing. Manage Forwarding Services. Consolidate & deconsolidate products. Drayage services. Dedicated Yard facilities. Yard management systems that allow Ryder to track the location of trailers within the network. Cross dock facilities across the border for material going into Mexico from US and material going into US from Mexico. Security Program: Prevention & Response Proven lead time reduction C-TPAT, FAST lane. Quantitative Success Rate 99.5% incident free Security Programs CCTV, guards, drug-sniffing dogs Industry-leading Benchmarks C-TPAT, BASC, TAPA 13

CONTROL TOWER CAPABILITIES The OMC Operational Management Center is a shared solution center providing the flexibility to deliver a customized solution that meets our client’s requirements. Ryder’s OMC is a key component in our Transportation solution portfolio value proposition – providing strategic network design through optimized order fulfillment and flawless shipment planning and execution. Tier 1 Automotive CPG Delivery Movement Tender & Ship Optimization Tier 1 OMC Operational Management Center Nuevo Laredo Mexico City Guadalajara Improve Execute Procure Plan

MEXICO INFRASTRUCTURE Multi-client Facilities Benefits: Flexibility, economies of scale and complementary seasons that a dedicated facility would be unable to achieve. Allows customer to focus on its core business. Tijuana: Cross Border Laredo: Xdock + Xborder Cd. Juarez: Yard Yard Area: 10,000 m2 Yard Area: 5,000 m2 1 Ramos: Ryder ASL Area: 5,760 m2 Yard 6,690 M2 Nuevo Laredo: Control Tower Nuevo Laredo: Yard 1 Area: 20,304 m2 SLP: Ryder ASL 79% Industry Base 70% Urban Population 80% Commerce 1 4 Yard Area: 28,000 m2 MTY: Diamante MTY: Stiva 1 Area: 20,475 m2 GDL: Ryder III 1 2 Area: 20,467 m2 Area: 34,123 m2 1 MTY: Kalos MEX: Carrizal Area: 42,175 m2 Area: 4,106 m2 Area: 37,770 m2

Ryder Mexico Locations and Customers (sample) MEXICO CUSTOMER BASE Ryder Mexico Locations and Customers (sample) Manages approx. 3,000 border crossings each week between Mexico and US. WH space 221,159 m2 Yard space 306,482 m2 Total Space 527,641 m2 16 16 16 16

CONSUMER GOODS CUSTOMER: LEAD TIME REDUCTION OF 55% . Ryder Solution provides Control Tower & Visibility through planning, optimization, execution, visibility, and reporting enabling an adaptive, responsive supply network reducing total logistics inventory 11 days 6 days reduction in inventory 5 days Impact to Northbound Crossborder Lead Time

Thank You !! Please visit www.ryder.com 18

Appendix

INFORMATION TECHNOLOGY STRATEGY Ryder’s Supply Chain Management System includes Warehouse Management System WMS, Transportation Management System RTMS, Yard Management System YMS and Vehicle Management System VMS for trailer yard and vehicle yard administration respectively and Control Tower Application CTA for visibility through the entire supply chain. These systems are able to provide control, reliability, visibility and confidence to our customers that their products are best handled and delivered to their Customers. Integrated – centralized solution Infrastructure in support of applications, databases, WAN/Internet, EDI Integration ERP, Legacy, etc Customer’s Systems Supply Chain Mgmt System Web based access Customer, Ryder, 3rd Party Database WEB Application IB / Receipts Put away, Returns, etc Inventory Control, RF Order-Delivery, Picking, Dispatch, POD / OB Product Traceability EXECUTION INFRASTRUCTURE INTEGRATION TO CUSTOMER’S EDI WORKFLOW Delivery Orders, ASNs Goods Receipts, Goods Issue, POD, etc

WAREHOUSING CAPABILITIES Ryder Mexico has provided supply chain and warehouse solutions to major Automotive, Industrial, High-Tech and Retail Appliance Customers since 1994. Services include warehousing management and outstanding execution. Value Added Services Kitting and packaging. Retail pre-distribution per store. Bundling. Inspection and Private & Branded Label Products Other as required by customers. OPERATIONAL ENVIRONMENT Multi-client and dedicated facilities with more than 220,000 m2. Ryder location yard space with more than 306,000 m2. Best warehousing practices. Cross docking operations. Pick, pack and ship through various channels. Ryder WMS. KPI tracking and reporting. Vendor Management Inventory VMI. Reverse Logistics.

TRANSPORTATION CAPABILITIES Through a carefully executed selection process Ryder has selected several Carrier Partners in the market to whom we lease Ryder owned trucks to provide us with dedicated transportation services. In addition, Ryder Mexico has over 100 mexican carriers under contract providing services to Ryder on a daily basis. Ryder Mexico provides its customers a unique and effective transportation management system through access to dedicated and transactional transportation managed seamlessly by Ryder Mexico. This system works like a Control Tower for all movements of Ryder. SERVICES PROCESS SYSTEMS MAINTENANCE Dedicated and Transactional Transportation Onsite Fleet Management, Dispatch and Administration Shipment Planning and Execution (SPE) Freight Bill Audit and Payment (FBAP) Contract Administration Rate Management Claims Management POD Management Performance Metrics Proven Safety Program Continuous Improvement Training and Compliance Transportation Management System RTMS Web Visibility GPS Tracking Electronic Dispatch Yard view Optimization Modeling Integration via EDI Onboard Communications 7 Maintenance workshops and a fleet of mobile maintenance units. Programmed Preventative and Corrective Maintenance

RAIL SWITCHING CAPABILITIES Another capability in Ryder Mexico is the Rail Switching Operations. Currently, this service is performed for finished cars in Silao and Ramos Arizpe. USA, Canada and Middle East destination units, are loaded into Multilevel Railcars. Infrastructure 5 Ryder Locomotives (2 in Silao and 3 in Ramos Arizpe) Up to 300 railcars in inventory are managed at Silao, 205 at Ramos Arizpe. OPERATION ENVIRONMENT Rail Loading. Rail Switching. Ryder’s Vehicle Management System (Vintelligent) thru RF scanning. Vintelligent updates customer’s system (VTIMS) in an automated process via EDI. Safety is the overriding priority. VAS services: Finished Vehicles Inspection, Receiving and Driving away according to Ramp Codes Destinations. Wrap guard and wax coating to avoid rust damage for thru-ocean destinations Laser engrave. 23

SECURITY INFRASTRUCTURE Ryder’s Multi-client facilities are equipped with the most innovative and proven security technologies, such as internal and external CCTV, High Value Areas surveillance and Central Monitoring. Infrastructure and Systems Secure Data Processes Biometric access control to the facility. Fire Protection System: Fire hydrant and fire extinguisher. Mexican regulation and NFPA Compliant (National Fire Protection Association). Emergency power plant. Medical service. CCTV Digital System. Electronic card access control to the high value areas. At the multi-client facilities: Local area network services and computer room. Telecommunications to access Ryder’s Data Center with backup link. 60 to 90 days backup on hard disk for video surveillance. At the Data Center (centralized off-site location): Data center infrastructure with redundant components. Daily database backups. Database replica to alternate Data Center. Video Surveillance / Access Controls Central Monitoring Internal External High Value Areas