Native American Veteran Entrepreneurs and SBA Partners for Success Presenter Jeff Estep President Heritage Global Solutions, Inc.

Where is all the business????? Reality Check You are Native American…… You are an honored military veteran….. You may even be certified 8a or HubZone….. Where is all the business?????

Standard Business Practices We built it …they did not come!!! Market your product Produce quality goods/services Create great customer relationship management

Agenda Why are we here? Mission and Goals Overview of SBA Practical experience working with Public & Private sector customers Available resources

Why are we here? The SBA Initiative In September of 2008 the SBA’s Office of Native American Affairs initiated a program to improve its outreach and services awareness in the Native American community. Surveys showed that Veterans in this community had a high interest in business ownership, so Vets were specifically identified for outreach efforts.

How do we reach Native Vets? A study was commissioned and awarded to Gabbard & Company to analyze the Native Vet community and determine the best way to reach those who were not already registered business owners with the SBA.

What Did Gabbard & Co. Learn? ~ 200,000 Native Americans own businesses ~13,000 of these businesses are owned by Veterans Only 450 Native Vet business are registered in the CCR ~175,000 Native Vets don’t own a business, but many may want to know how they would start one All are candidates for SBA assistance.

What Did Gabbard & Co. Learn? Native American obstacles to business ownership are: lack of financial resources, lower educational attainment levels, and lack of demand in rural and reservation areas. Historical efforts to draw Native Americans away from their locale to receive business training and support services have not worked. Native Americans are less inclined to travel in order to take advantage of such services. To increase the use of SBA services, marketing programs must be pushed out to tribal areas and hosted by familiar trusted organizations. The SBA has designated these trusted organizations as Resource Partners.

Heritage’s Mission Educate Native American Veteran Entrepreneurs and future entrepreneurs on existing SBA policies and programs in order to create an environment for success.

Goals Conduct Education and Outreach events across the U.S. Grow and maintain a database of contact information for Native Vet Business Owners and Entrepreneurs. Create a portal designed specifically for Native Veteran Entrepreneurs. (NAVBIZ)

NAVBIZ Vision NAVBIZ will be a portal that Native Vet Business owners and entrepreneurs will use to advance their business interests. It will be the go-to place for business networking.

NAVBIZ Features Registration as a partner or member – Build the NAVBIZ database Learn about SBA programs targeted specifically to Native Vets Learn how SBA programs are received by reading blogs/commentary posted by NAVBIZ partners and members Links to broad resources that may be of aid to Native Vet Entrepreneurs Learn about other ideas and programs from the membership Contribute to the online community by posting comments or blogging Utilize a NAVBIZ knowledgebase to retrieve relevant information View the SBA calendar of outreach and education events www.facebook.com/navbiz

SBA Advantages Office of Native American Affairs http://www.sba.gov/aboutsba/sbaprograms/naa/index.html Office of Veterans Business Development http://www.sba.gov/aboutsba/sbaprograms/ovbd/index.html SBA 8(a) program 13 CFR 124.506 Patriot Express

SBA Advantages – Part II E200 program Executive level training initiative for small business owners. Small Business Development Centers The Office of Small Business Development Centers (SBDC) provides management assistance to current and prospective small business owners http://www.sba.gov/aboutsba/sbaprograms/sbdc/index.html http://www.sbdcnet.org Small Business Primer Online Video http://app1.sba.gov/training/na_primer/

SBA Tribal 8(a) The “8(a) program” is designed to help small business who are owned and controlled by socially and economically disadvantaged individuals and economically disadvantaged Indian Tribes and Native Hawaiian Organizations in competing on an equal basis in the mainstream of American economy. Opens avenues into other federal agencies. SBA is authorized to contract with other federal agencies, then subcontract to eligible 8(a) participants. Sole Source Potentials Contracts up to $5.5M for individually-owned businesses assigned manufacturing SIC/NAICs and $3.5M for all other contracts. (13 CFR 124.506)

Patriot Express

Private Sector Assistance Native American Business Enterprise Center Operated through the cooperative agreement with the U.S. Department of Commerce, Minority Business Development Agency Specific types of Management and Technical Assistance shall include but are not limited to the following: Marketing Access to Capital Contracting and Procurement Opportunities Finance & Accounting Bonding General Management Personnel Administration Website: www.nmabec.org

Private Sector Assistance Part II Department of Defense Office of Small Business Program Indian Incentive Program(IIP) - makes every effort to provide added value to the government, in that, this program is funded independently by the Office of the Secretary of Defense and is not supported by the funds of the contracting agency. Company must be owned by an enrolled member of a federally recognized tribe. These contracts require contractors to use their best efforts to give Indian organizations and Indian-owned economic enterprises the maximum practicable opportunity to participate in subcontracts awarded to the fullest extent consistent with efficient performance of the contract(s). Contracting officers, subject to the terms and conditions of the contract, shall authorize an incentive payment of 5 percent of the amount paid to subcontractors that are Indian organizations or Indian-owned economic enterprises.

Private Sector Assistance - Part III IIP Source: http://www.acq.osd.mil/osbp/programs/iip/about/index.htm

Private Sector Experience Prime Contractors Prime Contractors look for same characteristics in all sub-contractors: Age of Business Performance Financial stability Small business can respond quicker and with more innovation.

Private Sector Experience - Part II Prime Contractors looking specifically at small business: Must fit into industry-standard definitions of being small or diverse companies Product and service leadership Sustained high performance in cost, quality, and delivery Financially healthy and lean Customer-focused Innovative and responsive

Private Sector Experience - Part III Prime Contractor Environments: Multi-national in scope Multitude of programs U.S. Defense budget has major impact if company is focuses on defense contracts. Programs are always changing Management is becoming more virtual Employ thousands internally to support programs

Private Sector Experience - Part IV AT&T launches … Private Sector Experience - Part IV AT&T launches ….. Operation Hand Salute “OHS” The purpose of this program is to develop and promote DVBEs, continue towards the goal of 1.5% of AT&T’s purchase base to be with DVBEs, and help these mentees advance their businesses to the next level. Advocacy: armed with knowledge on DVBE regulations, resources, advocacy groups, mentees will be better prepared to advocate for their value proposition Awareness: increased awareness of procurement processes and supply chain requirements will make the mentees more competitive in the bid process Innovation: working with mentors, to understand how to sustain their business in an ever challenging economic environment Training: 9 - TL 9000 Classes, 8 – Workshops Partnerships: Create networking opportunities through various resources (Primes, mentors, etc) Accountability: Monthly status reports ensure that the Mentor and Mentee are working together on an action plan to insure success of the program and establish key follow-up items Recognition: Participants will be prominently identified in program materials and have opportunities to interact with key AT&T leaders

Private Sector National Center for American Indian Enterprise Development A non-profit organization, founded and directed by American Indians, committed to Business Development for Indian People 953 E. Juanita Avenue Mesa, AZ 85204 Phone: 480-545-1298 Fax: 480-545-4208 web: www.ncaied.org

Private Sector Local Banks Chase Bank www.chase.com

Private Sector Airlines Continental Airlines - Veterans Program http://www.continental.com/web/en-US/content/deals/veterans/default.aspx

Interagency Task Force on Veterans Small Business Development GOALS improving capital access expanding mentor-protégé assistance increasing the integrity of certifications of status reducing paperwork and administrative burdens increasing and improving training and counseling http://www.whitehouse.gov/the-press-office/executive-order-interagency-task-force-veterans-small-business-development

Public Sector Assistance Procurement Technical Assistance Center (PTAC) Congressionally authorized initiative to assist organizations that are seeking to market their goods and/or services to federal, state, and local governments. Provides a variety of tools and services that assist local businesses in identifying government procurement opportunities and to compete more effectively for government contracts.

PTAC Benefits one-on-one counseling to assist in the pursuit of government contracts. access to contract opportunity listings and bid boards. bid matching for prime contracting and subcontracting to qualifying businesses. assistance in completing certifications applications to compete for all levels of government contracting. training seminars on various contracting topics. assistance in marketing your organization to government buyers by providing procurement contacts, buyers, purchasing agents and contracting personnel for federal, state and local government agencies. Access to a technical library

Public Sector Assistance Part II VA – www.VetBiz.gov

Public Sector Assistance - Part III Department of Defense Office of Small and Disadvantaged Business Utilization Mentor – Protégé Program The DoD Mentor-Protégé Program assists small businesses (Protégés) to successfully compete for prime contract and subcontract awards by partnering with large companies (Mentors) under individual, project-based Agreements. A form of joint venture Website: http://www.acq.osd.mil/osbp/mentor_protege/

Public Sector Assistance - Part IV New Mexico – Department of Veteran Services Veterans Business Resource Center – Albuquerque A business resource center that opened its doors in Albuquerque in 2008. Assist with government achieving goal of 3% of the total value of all prime contract and subcontract awards for each fiscal year to small business concerns owned and controlled by service-disabled veterans. The Department’s goal is to be the nation’s leading state advocate for veterans in business and a motivator/facilitator for veterans exploring the prospects of business ownership. Website: http://NMVetBiz.org.

Public Sector Assistance - Part V UIDA Business Services Procurement Assistance Center A supporting non-profit program of the National Center. Is funded by the Department of Defense Some of the Services Include: Assist in matchmaking Training seminars Hands on Website, Marketing, and Accounting with professionals in the field Contact Information: George Williams 86 South Cobb Drive MZ0510 Marietta, GA 30063 Phone: 770-494-0431 www.uida.org

Public Sector Assistance - Part VI Veterans Procurement Assistance Center A non-profit agency whose mission is to assist New Mexico Veterans and Service Disabled Veterans in business. Some of the Services Include: Assist in matchmaking Training seminars Hands on Website, Marketing, and Accounting with professionals in the field Contact Information: Veterans Procurement Assistance Center Inc. 1314 Madeira Dr. SE Albuquerque, NM 87108 Phone: 505-338-4155 www.vpacinc.org

Public Sector Assistance - Part VII SATOP – Space Alliance Technology Outreach Program 40 hours free engineering consulting Nationwide assistance Small business focused – under 500 employees Do not need to be high-tech, manufacturing or aerospace. www.spacetechsolutions.com or www.rdcnm.org

Public Sector Assistance - Part VIII Technical and Community Colleges Don’t forget your own government U.S. Senators U.S. House of Representatives State Officials

Resources Franchises NaVOBA – National Veteran Owned Business Association www.navoba.com

Resources Business Network Buy Veteran Program: www.buyveteran.com Sponsored by NaVOBA

Resources Web advertising Veteran Owned Business.com www.veteranownedbusiness.com/ok www.veteranownedbusiness.com/tx

Resources - Part II Sourcing businesses Business Matchmaking - the nation's leading public-private small business procurement program, can put you face-to-face with government and corporate buyers for a wide range of products and services. www.businessmatchmaking.com Teaming USA - dedicated to helping small business owners find partners and learn the powerful advantages of working together to win government and major corporate contracts. www.teamingusa.com

Resources - Part III Tools & Counseling SCORE – Counselors to America’s Small Business. A resource partner of the SBA www.score.org HP & Microsoft Small and Medium Business tools http://www.hp.com/sbso/services/good-business.html?jumpid=ex_r295_P2C_flower_webinars# IBM – Small and Medium Business toolkit www.us.smetoolkit.org

Resources - Part IV Conferences RES/UIDA National Center for American Indian Enterprise Development AFCEA GOLD COAST NMSDC (Local Chapter - SCMBDC) American Indian Chamber of Commerce Keeping the Promise (CADVBE) Prime Sponsored Small Business events

Resources - Part V Helpful Websites U.S. Government Central Contractor Registration/ProNet http://www.ccr.gov/ Small Disadvantaged Business (SBA approval required) http://www.sba.gov/sdb/ SBA 8(a) Business Development (SBA approval required) http://www.sba.gov/8abd/ Small business concerns in HUBZones (SBA approval required) https://eweb1.sba.gov/hubzone/internet Service-Disabled Veteran Owned Business http://www.sba.gov/vets/ Veteran Owned http://www.vetbiz.gov American Recovery & Reinvestment Act(ARRA) http://www.recovery.org Federal Business Opportunities(FBO) http://fbo.gov Federal Grants Website http://grants.gov Department of Homeland Security(DHS) http://www.dhs.gov/xopnbiz/opportunites Federal Bids http://www.fedbid.com Federal Office of Small & Disadvantaged Business Utilization(OSDBU) http://www.osdbu.gov

Resources - Part VI Helpful Websites U.S. Government Part II SBA Prime Contractors post subcontracting opportunities http://web.sba.gov/subnet Minority Business Development Agency(MBDA) http://www.mbda.gov Non-Government The American Indian Chamber of Commerce of New Mexico http://www.aicnm.com Women’s Business Enterprise National Council http://www.wbenc.org/certification/ National Minority Supplier Development Council http://www.nmsdcus.org/whoweare/certification.html National Institute for the Blind http://www.nib.org National Institute for the Severely Handicapped http://www.nish.org NativeEdge www.nativeedge.org

Associations, Organizations & Certifications Resources - Part VII Associations, Organizations & Certifications SBA 8a/HUBZone www.sba.gov National Center of American Indian Enterprise Development/ UIDA www.ncaied.org/www.uida.org American Indian Chamber of Commerce of California www.aicccal.org CA DVBE Alliance www.CADVBE.org Choctaw Nation of Oklahoma/Veteran Advocacy http://www.choctawnation.com/services/departments/ Elite SDVOB Network www.elitesdvob.org National Veteran Owned Business Association www.navoba.com NABA www.native-american-bus.org Council for Native Hawaiian Achievement www.hawaiiancouncil.org Indian Incentive Program www.acq.osd.mil/osbp/programs/iip Native American Contractors Association www.nativecontractors.org National Minority Supplier Development Council www.nmsdc.org

Texas Area Local Contacts SBA El Paso District Office Business Development Division Lead Business Development Specialist 915-834-4632 Jose L. Campos jose.campos@sba.gov Business Development Specialist 915-834-4625 Adrian Madrigal adrian.madrigal@sba.gov Business Development Specialist 915-834-4634 Suze Aguirre ruth.aguirre@sba.gov Dallas District Office 817-684-5500 8(a) Business Dev. Program Betty Thrower ext. 5529 Betty.thrower2@sba.gov HubZone Jennie Montgomery ext. 5524 jennie.montgomery@sba.gov Greg Duffer ext. 5550 greg.duffer@sba.gov Veterans Information Officer Bill Medina ext. 5517 billy.medina@sba.gov Women’s Business Ownership Maryann Nichols ext. 5511 maryann.nichols@sba.gov

Texas Area Local Contacts - Part II SBA Lower Rio Grande Valley District 8(a) and HUBZone Business Development Specialist Gilbert Soliz 956-427-8533 x228 Gilbert.soliz@sba.gov SBDC Liaison & Women Business Center Business Development Specialist Graciela Guillen 956-427-8533 x225 Graciela.guillen@sba.gov Corpus Christi Branch Office Veteran Affairs Branch Manager Simon H. Castillo 361-879-0017 x21 Simon.castillo@sba.gov 8(a) and HUBZone Business Development Specialist Elizabeth Soliz 361-879-0017 x21 Elizabeth.soliz@sba.gov

Texas Area Local Contacts – Part III SBA Houston District Office 8(a) and HUBZone Gaye Spears-Madison 713-773-6533 gaye.spears-madison@sba.gov Veterans Representative Stephen Curry 713-773-6542 stephen.curry@sba.gov SCORE 713-773-6565 www.scorehouston.org Lubbock District Office – 806-472-7462 Lead Business Development Specialist Scotty Arnold ext. 101 scotty.arnold@sba.gov Business Development Specialist Josie Salinas ext. 106 josie.salinas@sba.gov Business Development Specialist Kim Hobgood ext. 108 kimberly.hobgood@sba.gov San Antonio District Office Lead Business Development Specialist Mary Alice Blanco 210-403-5929 mary.blanco@sba.gov Development Specialist Business Debra Dimando 210-403-5914 debra.dimando@sba.gov Development Specialist Business Linda Olinick 210-403-5903 debra.dimando@sba.gov Development Specialist Business Stephanie Rapp 210-403-5924 stephanie.rapp@sba.gov Development Specialist Business Theresa Scott 210-403-5912 theresa.scott@sba.gov

Texas Area Local Contacts - Part IV TEXAS SBDC Network List of all Texas SBDC http://www.bplans.com/sbdc/#Texas North Texas Small Business Development Center Network Regional Office www.ntsbdc.org Bill J. Priest Institute of El Centro College 1402 Corinth Street Dallas, TX 75215 Phone:  (214) 860-5831 or (800) 350-SBDC (7232) South-West Texas Border SBDC The University of Texas at San Antonio http://txsbdc.org 501 West Durango Boulevard San Antonio Texas USA 78207-4415 Telephone: 210.458.2450 Fax: 210.458.2464 South-West Texas Border SBDC Texas State University – San Marcos http://www.business.txstate.edu/sbdc/ Phone: 512-716-4800 email: SBDC@txstate.edu Round Rock (Main Office): 1555 University Blvd, Suite 265 Round Rock, TX 78664 Austin (Satellite Office): 314 E. Highland Mall Blvd., Ste 304 Austin, TX 78752-3735 San Marcos (Administrative Office 601 University Dr. McCoy Hall 322 San Marcos, TX 78666-7756

Texas Area Local Contacts - Part V Dallas County Comm College, Lead SW Texas SBDC 1402 Corinth Street Dallas, TX 75215 Tel: (214) 860-5831 Fax: (214) 860-5813 The University of Texas of the Permian Basin 4901 E. University Odessa, Texas 79762 Ph: (915) 552-2455 Fax: (915) 552-2433 Trinity Valley Comm College SBDC 500 South Prairieville Athens, TX 75751 Tel: (903) 675-7403 Fax: (903) 675-5199 Bonham Satellite SBDC, Sam Rayburn Library 1201 E 9th St Bldg 2 Bonham, TX 75418 Tel: (903) 583-7565 FAX: (903) 583-6706 Navarro SBDC 120 North 12th Street Corsicana, TX 75110 Tel: (903) 874-0658 Fax: (903) 874-4187 International Trade Center SBDC World Trade Ctr, 2050 Stemmons Freeway, Ste 150 Dallas, TX 75258 Tel: (214) 747-1300 Fax: (214) 748-5774

Texas Area Local Contacts - Part VI Center For Government Contracting SBDC 1402 Corinth Street Dallas, TX 75215 Tel: (214) 860-5841 Fax: (214) 860-5881 Grayson SBDC 6101 Grayson Drive Denison, TX 75020 Tel: (903) 463-8787 Fax: (903) 463-5437 Denton Satellite SBDC P.O. Drawer P Denton, TX 76201 Tel: (817) 380-1849 Fax: (817) 382-0040 Best Southwest SBDC 214 South Main, Suite 102A Duncanville, TX 75116 Tel: (214) 709-5878 Fax: (214) 709-6089 SBDC for Enterprise Excellence 7300 Jack Newell Boulevard, South Fort Worth, TX 76118 Tel: (817) 272-5900 Fax: (817) 272-5952 Tarrant SBDC 1500 Houston Street, Room 163 Ft. Worth, TX 76102 Tel: (817) 871-6028 Fax: (817) 871-0031

Texas Area Local Contacts - Part VII North Central Texas SBDC 1525 West California Gainesville, TX 76240 Tel: (817) 668-4220 Fax: (817) 668-6049 Kilgore College SBDC 110 Triple Creek Drive, Suite #70 Longview, TX 75601 Tel: (903) 757-5857 Fax: (903) 753-7920 Northeast/Texarkana SBDC P.O. Box 1307 Mt. Pleasant, TX 75455 Tel: (903) 572-1911 Fax: (903) 572-0598 Read more: http://www.bplans.com/sbdc/#Texas#ixzz0wX5fQVVi Paris Junior College SBDC 2400 Clarksville Street Paris, TX 75460 Tel: (903) 784-1802 Fax: (903) 784-1801 Courtyard Center For Professional and Economic Development, SBDC 4800 Preston Park Boulevard, Suite A126/Box 15 Plano, TX 75093 Tel: (214) 985-3770 Fax: (214) 985-3775 Tyler Junior College SBDC 1530 South SW Loop 323, Suite 100 Tyler, TX 75701 Tel: (903) 510-2975 Fax: (903) 510-2978 Read more: http://www.bplans.com/sbdc/#Texas#ixzz0wX5nbVvw

Texas Area Local Contacts - Part VIII McLennan Community College SBDC 401 Franklin Waco, TX 76701 Tel: (817) 714-0077 Fax: (817) 714-1668 Brazos Valley SBDC PO Box 3695 Bryan, TX 77805-3695 Tel: (409) 260-5222 Fax: (409) 260-5229 Galveston County SBDC 4015 Avenue Q Galveston, TX 77550 Tel: (409) 762-7380 Fax: (409) 762-7898 Lone Star College System, SBDC 5000 Research Forest Drive Spring, TX 77381 Tel: (281) 832-813-6674 Fax: (281) 832-813-6624 Sam Houston State Univ SBDC PO Box 2058 Huntsville, TX 77341 Tel: (409) 294-3737 Fax: (409) 294-3612 Brazosport College SBDC 500 College Drive Lake Jackson, TX 77566 Tel: (409) 266-3380 Fax: (409) 266-3482

Texas Area Local Contacts - Part IX Angelina Community College SBDC P.O. Box 1768 Lufkin, TX 75902 Tel: (409) 639-1887 Fax: (409) 639-3863 College Of The Mainland SBDC 1200 Amburn Rd Texas City, TX 77591 Tel: (409) 938-1211 Fax: (409) 938-7578 Wharton County Junior College SBDC 911 Boling Highway, Room 102 Wharton, TX 77488-0080 Tel: (409) 532-0604 Fax: (409) 532-2410 Texas Tech Univ, Lead Northwestern Texas SBDC Spectrum Plaza 2579 South Loop 289, Suite 114 Lubbock, TX 79423 Tel: (806) 745-3973 Fax: (806) 745-6207 Abilene Christian Univ Caruth SBDC Business Administration, 648 East Highway 80 Abilene, TX 79699 Tel: (915) 670-0300 Fax: (915) 670-0311 West Texas A&M Univ SBDC T. Boone Pickens School of Business 1800 South Washington, Suite 209 Amarillo, TX 79102 Tel: (806) 372-5151 Fax: (806) 372-5261

Texas Area Local Contacts - Part X Tarleton State Univ SBDC Business Administration, Box T-0650 Stephenville, TX 76402 Tel: (817) 689-4373 Fax: (817) 689-4374 Midwestern State Univ SBDC 3410 Taft Boulevard Wichita Falls, TX 76308 Tel: (817) 689-4373 Fax: (817) 689-4374 Univ Of Texas/San Antonio, Lead South Texas Border SBDC 1222 North Main, Suite 450 San Antonio, TX 78212 Tel: (210) 458-2470 Fax: (210) 458-2464 Sul Ross State Univ, Big Bend SBDC Satellite P.O. Box C-47, Room 319 Alpine, TX 79832 Tel: (915) 837-8694 Fax: (915) 837-8104 Lower Colorado River Authority SBDC 3700 Lake Austin Boulevard Jack Miller Bldg Mail Stop M104 Austin, TX 78767 Tel: (512) 473-3510 Fax: (512) 473-4094 Greater Corpus Christi Business Alliance SBDC 1201 North Shoreline Corpus Christi, TX 78403 Tel: (512) 881-1857 Fax: (512) 882-4256

Texas Area Local Contacts - Part XI Univ Of Texas -Pan American SBDC 1201 West Univ Edinburg, TX 78539-2999 Tel: (210) 381-2610 Fax: (210) 381-2612 El Paso Community College SBDC 103 Montana Avenue, Suite 202 El Paso, TX 79902-3929 Tel: (915) 831-4410 Fax: (915) 831-4625 Kingsville Chamber Of Commerce SBDC 635 East King Kingsville, TX 78363 Tel: (512) 595-5088 Fax: (512) 592-0866 Laredo Development Foundation SBDC 616 Leal Street Laredo, TX 78041 Tel: (210) 722-0563 Fax: (210) 722-6247 Angelo State Univ SBDC 2610 West Avenue N, Campus Box 10910 San Angelo, TX 76909 Tel: (915) 942-2098 Fax: (915) 942-2096 Univ of Texas/San Antonio SBDC 1222 North Main, Suite 450 San Antonio, TX 78212 Tel: (210) 458-2450 Fax: (210) 458-2464

Texas Area Local Contacts - Part XII Middle Rio Grande Development Council SBDC 209 North Getty Street Uvalde, TX 78801 Tel: (210) 278-2527 Fax: (210) 278-2929 Univ of Houston-Victoria SBDC 700 Main Center, Suite 102 Victoria, TX 79901 Tel: (512) 575-8944 Fax: (512) 575-8852

Texas Area Local Contacts - Part XIII Native American PTAC 421 E. Comanche Suite #B Norman, OK 73071 Phone: (405) 329-5542 Program Headquarters Bob Gann - Program Manager Phone: (405) 329-5542 Email: tgi@coxinet.net Denise Bowman - Procurement Counselor Phone: (405) 329-5542 Email: tgi@coxinet.net Mary Margaret Gann - CFO Phone: (405) 329-5542 Email: tgi@coxinet.net Dan Little Axe - Senior Consultant Phone: (405) 329-5542 Email: tgi@coxinet.net Dean Hammond - Procurement Counselor Phone: (405) 329-5542 Email: tgi@coxinet.nethttp://www.osbdc.org American Indian Chamber of Commerce http://www.aiccct.org Executive Director Tosawi Marshall, Comanche E-mail: tmarshall@aicct.com Phone: 972-241-6450 Fax: 972-241-6454

Texas Area Local Contacts - Part XIV University of Texas at Arlington Cross Timbers Procurement Center 7300 Jack Newell Blvd. S. Fort Worth, TX 76118 Phone: 817-272-5978 Fax: 817-272-5952 Email: jhicks@arri.uta.edu URL: http://arri.uta.edu/crosstimbers/ POC: Jim Hicks University of Texas at Brownsville/TSC 1600 E. Elizabeth Street Brownsville, TX 78520 Phone: 956-548-8713 Fax: 956-548-8717 Email: rosalie@utb1.utb.edu POC: Rosalie O. Manzano University of Houston Texas Information Procurement Service 2302 Fannin Suite 200 Houston, TX 77002 Phone: 713-752-8477 Fax: 713-756-1515 Email: cwhite@uh.edu URL: http://SmBizSolutions.uh.edu POC: Carey J. White San Antonio Procurement Outreach Program POB 839966 San Antonio, TX 78283 Phone: 210-207-3912 Fax: 210-207-3909 Email: 2405@sshare.com

Texas Area Local Contacts - Part XV Procurement Assistance Center NWT SBDC 2579 S. Loop 289 Suite 210 Lubbock, TX 79423 Phone: 806-745-3973 Fax: 806-745-6717 Email: o.castellano@nwtsbdc.org POC: Otilo Castellano Angelina College Procurement Assistance Center 3500 South First Street P.O.Box 1768 Lufkin, TX 75902-1768 Phone: 936-633-5424 Fax: 963-633-5478 Email: acpac@txucom.net POC: Thomas E. Brewer, Jr., C.P.M. The Contract Opportunities Center El Paso Community College POB 20500 El Paso, TX 79998 Phone: 915-831-4751 Fax: 915-831-4755 Email: YolandMo@epcc.edu POC: Yolanda Moya, Alicia Salcedo Panhandle Regional Planning Commission POB 9257 Amarillo, TX 79105-9257 Phone: 806-372-3381 Fax: 806-373-3268 Email: eesparza@prpc.cog.tx.us URL: http://www.prpc.cog.tx.us POC: Edmond Esparza

Texas Area Local Contacts - Part XVI Del Mar College Procurement Technical Assistance Center 101 Baldwin, VB-351 Corpus Christi, TX 78404 Phone: 361-698-1023 Fax: 361-698-1024 Email: afierova@delmar.edu URL: http://www.delmar.edu/sbdc/ POC: Ann Fierova Texas Veterans Commission http://www.tvc.state.tx.us/ http://texas-veterans.com/ Stephen F. Austin Bldg., Suite 800 Austin, Texas 78701 (Fax) 512/ 475-2395 Texas Veterans Land Board http://www.glo.state.tx.us/vlb/ In Texas: 1-800-252-VETS (8387) Outside Texas: 1-512-463-5060 Texas Veterans Leadership Program http://www.twc.state.tx.us/tvlp/tvlp.html email: tvlp@twc.state.tx.us Tel: 1-888-VET-TEX1 or 1-888-838-8391

Texas Area Local Contacts - Part XVII VA Facilites in Texas http://www2.va.gov/directory/guide/state.asp?State=TXamp;=ALL 3B South Regional Office Corpus Christi 4500 S. Lancaster Rd. Building 69 Dallas, TX 75216 Phone: 214-857-1254 Fax: 214-462-4944 Veteran Centers Amarillo 3414 Olsen Blvd. Suite E Amarillo, TX 79109 Phone: 806-354-9779 Fax: 806-351-1104 Austin 2015 S. I.H. 35, Southcliff Bldg., Suite 101 Austin, TX 78741 Phone: 512-416-1314 Fax: 512-416-7019 Corpus Christi 4646 Corona Suite 250 Corpus Christi, TX 78411 Phone: 361-854-9961 Fax: 361-854-4730 Dallas 10501 N. Central Suite 213 Dallas, TX 75231 Phone: 214-361-5896 Fax: 214-361-0981 El Paso 1155 Westmoreland Suite 121 El Paso, TX 79925 Phone: 915-772-0013 Fax: 915-772-3983 Ft. Worth 1305 W. Magnolia St. Suite B Ft. Worth, TX 76104 Phone: 817-921-9095 Fax: 817-921-9438

Texas Area Local Contacts - Part XVIII Veteran Centers Harker Heights 302 Millers Crossing, Suite #4 Harker Heights, TX 76548 Phone: 254-953-7100 Fax: 254-953-7120 Houston Harris County Vet Center 14300 Corner Stone Villiage Drive, Suite 110 Houston, TX 77014 Phone: 713-578-4002 Fax: 281-583-8800 14300 Cornerstone Village Dr., Suite 110 Houston, TX 77014 Phone: 713-578-4002 Fax: 281-583-8800 Houston Veterans Resource Center 701 N. Post Oak Road Suite 102 Houston, TX 77024 Phone: 713-682-2288 Fax: 713-682-7818 Laredo 6020 McPherson Road Suite 1A Laredo, TX 78041 Phone: 956-723-4680 Fax: 956-723-9144 Lubbock 3208 34th St. Lubbock, TX 79410 Phone: 806-792-9782 Fax: 806-792-9785 McAllen 801 Nolana Loop Suite 140 McAllen, TX 78504 Phone: 956-631-2147 Fax: 956-631-2430

Texas Area Local Contacts - Part IXX Veteran Centers Mesquite Dallas County Vet Center 502 West Kearney, Suite 300 Mesquite, TX 75149 Phone: 972-288-8030 Fax: 972-288-8051 Midland 2817 W. Loop 250 N., Suite E Midland, TX 79707 Phone: 432-697-8222 Fax: 432-697-0561 Pantego Tarrant County Vet Center 3337 W. Pioneer Pkwy, Northlake Center Pantego, TX 76013 Phone: 817-274-0981 Fax: 817-274-9712 San Antonio San Antonio NE Vet Center 9504 IH 35 N, Suite 214 & 219 San Antonio, TX 78233 Phone: 210-650-0422 Fax: 210-650-0169 San Antonio NW Vet Center 9910 W Loop 1604 N, Suite 126 San Antonio, TX 78254 Phone: 210-688-0606 Fax: 210-688-3421

Continuing Education Keep updated on Native American Veteran Business news and events, please become of fan of NAVBIZ on Facebook: http://www.facebook.com/navbiz Please follow us on Twitter as well http://www.twitter.com/navbiz

Resources The resources described in this presentation are informational in nature. Neither Heritage Global nor the SBA can provide any guarantee that these resources will benefit your business.

Addendeum

Small Business 101 Know your Customer Who will buy your product or service? How do they buy? When do they buy? Where are they located? How many potential customers are there?

Small Business 101 - Part II Legal Aspect Corporate, Federal, State, & Local Acquisition regulations Contract requirements & specifications How to obtain contract history Recommend using an attorney

Small Business 101 - Part III Performance Counts Deliver what is promised Deliver on time Provide good quality for a fair value

Small Business 101 - Part IV Registration & Certifications Federal governments Central Contractor's Registration (CCR) www.ccr.gov Obtain third party certifications Small Business Administration (SBA) National Minority Supplier Diversity Council Native American Chambers National Center for American Indian Enterprise Development/UIDA Disabled Veterans Women Owned organizations

Small Business 101 - Part V Create a written Business Plan Business requirements Description of your mission statement Detailed information on breadth of customer base How you hope to obtain financing

Small Business 101 - Part VI Attitude Know and understand the marketplace Be positive and remain positive Demonstrate passion for your business Wear appropriate business attire

Small Business 101 - Part VII Presentations & Trade shows Bring up to date information about your company Don’t oversell your abilities Maintain professional decorum Don’t spend a lot of money on marketing collateral(give-a-ways)

Questions