UNIVERSITIES of AUSTRALASIA BENCHMARKING RISK MANAGEMENT BILL DUNNE DIRECTOR RISK MANAGEMENT UNSW.

INTRODUCTION BENCHMARKING..WHAT DOES IT MEAN ? UNIVERSITIES BENCHMARKING PROJECT….. BACKGROUND INFORMATION RESULTS WHAT NEXT ?

BENCHMARKING DEFINED AN ONGOING PROCESS FOR RIGOROUSLY MEASURING YOUR PERFORMANCE VERSUS THE BEST IN CLASS AMONGST YOUR PEERS, AND CREATIVELY APPLYING THE RESULTS OF THIS ANALYSIS TO MEET AND SURPASS THE BEST IN CLASS.

THE RISK MANAGEMENT PROCESS. AS/NZS IDENTIFY EXPOSURES ANALYSE / ASSESS /PRIORITIZE / TREAT MONITOR AND REVIEW

SELF ASSESSMENT MEASURING PROCESS…. NOT OUTCOMES

RISK MANAGEMENT ASSESSMENT BASIC PREMISE. IN THE ABSENCE OF ANY INTERVENING FACTORS……. GOOD POLICIES PRACTICES AND PROCEDURES WILL ULTIMATELY RESULT IN GOOD PERFORMANCE.

PARTICIPATION 22 UNIVERSITIES FROM ALL STATES OF AUSTRALIA, AND 4 FROM NEW ZEALAND 21 OF THESE WERE ABLE TO MEET THE DEADLINE AND WERE INCLUDED IN THE ASSESSMENT

FORMAT INTERNET BASED INDEPENDENT DATA MANAGER CONFIDENTIALITY ASSURED ANSWER ONLY FORMAT RESULTS COLLATED BY MANAGER RESULTS TRANSMITTED ELECTRONICALLY

KEY PERFORMANCE INDICATORS FACTORS LIKELY TO AFFECT THE BOTTOM LINE NON COMPLIANCE WITH LEGAL REQUIREMENTS

MANAGEMENT REPORT GRAPHICAL REPRESENTATIONS SHOWING RATINGS, ABOVE AND BELOW AVERAGE COMPARISON OF EACH ELEMENT AGAINST BEST PRACTICE AND GROUP AVERAGE

BEST PERFORMER CONGRATULATIONS UNIVERSITY OF TASMANIA 94.8%

SOME PROBLEMS WITH SELF ASSESSMENT LACK OF OBJECTIVITY YOU CAN BE TOO EASY ON YOURSELF OR TOO HARD ON YOURSELF BIAS IN FAVOUR OF SMALLER ENTITIES

WHAT DO YOU DO WITH THE DATA DONT JUST LOOK AT THOSE ELEMENTS THAT YOU PERFORMED POORLY IN CRITICALLY EXAMINE YOUR GOOD RATINGS AGAINST YOUR EXPECTED RESULTS

USE THE VERIFICATION GUIDELINES DETAILED INFORMATION ON WHAT IS NEEDED TO ACHIEVE BEST PRACTICE IN EACH ELEMENT

IDENTIFY AREAS FOR IMPROVEMENT LIKELIHOOD (how often) CONSEQUENCES (how much) COST OF RECTIFICATION

Evaluate & Prioritise Risks Frequency Severity 0

Risk Management Styles Risk AwareRisk Ignorant Risk Nervous Risk Averse Risk Control 0

RISK MANAGEMENT GOAL SETTING WHAT WILL I TARGET WHAT IS MY TARGETTED % IMPROVEMENT WHAT PROCESSES WILL I USE WHAT IS MY TIMEFRAME FOR REACHING MY TARGET[S] HOW MANY $$$$$$$ WILL I SAVE

BENEFITS OF SUCCESSFUL BENCHMARKING IMPROVED GOAL SETTING OVERCOME DISBELIEF ACCOUNTABILITY CULTURE CHANGE

RISK MANAGEMENT ASSESSMENT FORMAT IS NOT MEANT TO BE ALL ENCOMPASSING IS DESIGNED TO IDENTIFY KEY PERFORMANCE INDICATORS ONLY

FUTURE BENCHMARKING TOPICS ANY SUBJECT THAT YOU THINK IS WORTHWHILE

CRITERIA SIGNIFICANT RISK EXPOSURE STANDARD FOR BEST PRACTICE KEY PERFORMANCE INDICATORS

WHAT NEXT DEVELOP IMPROVEMENT PROGRAM NETWORK WITH OTHER UNIVERSITIES IN THE PROGRAM REASSESS IN APPROXIMATELY 12 MONTHS

RISK MANAGEMENT A JOURNEY NOT A DESTINATION

CONTACT DETAILS William Dunne Director of Risk Management UNSW Sydney NSW 2052 Phone (02) Fax, (02)

THE END