Presentation for the housing and support community What is co-production? Presentation for the housing and support community

Acknowledgements This presentation has been prepared by the DCLG Supporting People Personalisation Working Party. It has developed from the sub-group on coproduction. This is a group of people who believe that coproduction is an important way to design and deliver housing support services now and in the future. These people include those with lived experience of using services, those who provide services and those who commission them. It draws on the work of the new economics foundation, an organisation supporting coproduction in the UK. www.neweconomics .org

“Working together as equals to achieve change” Purpose This is an introduction to Co-production It is to help you understand more about what it means and what you can do We hope it will be accessible to a wide range of people We encourage you to talk to each other about what it means for you and how you can begin to do things differently Co-production is an on-going process: “Working together as equals to achieve change”

Defining Co-Production “Co-production means designing and delivering services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours.” nef

D. Mello’s Co-production equation E + P = C Expertise Partnership Creation Bring what we know and the best we have to offer Working together as equals, celebrating each other’s expertise With the objective of producing something By Augusto D. Mello in partnership with Look Ahead Housing and Care

Centre for Welfare Reform – www.centreforwelfarereform.org

Key Features of Coproduction People have strengths and assets Based on what we can do

Key Features of Coproduction A way of thinking, a way of doing, not a model Working together, sharing power

Key Features of Coproduction Peer support as a key activity Breaking down barriers between people – professionals, users carers, neighbours

Case study People living in their own homes but sharing their skills and talents with each other. Establishing local networks of volunteers, members (those with support needs), community support workers, supported living managers. Support available in the community is at least as important as support which is paid for. KeyRing members co-produce their support as a community.

How does co-production work? Who is planning and designing services? Professionals only Professionals, users, and communities Users and communities only Professionals only Traditional professional service provision Traditional User Involvement in planning & design Self-funders buying professionally delivered services Professionals, users, and communities Traditional User Involvement in service delivery Full Co-production Who is providing services? User & Community delivery of services with little formal planning or design Users and communities only Traditional User Led services User & community delivery of co-planned services Self-organised community groups

How does it work? …but listening to and valuing user input is key It’s more than user voice… …but listening to and valuing user input is key It’s more than user involvement… …but involving users as equals is key It’s more than user led design… …but designing services together is key It’s more than self-organised support… …but organising together is key

Things some people say ‘’Our clients are too vulnerable to be exposed to non professional support. We don’t want them to be at risk, so its safer for them to stay in the day centre’’ This isn’t co-production

Things some people say ‘’We have a service user representative on our board, but we wouldn’t want them getting involved on the ground. That’s the role of the staff. Our customers expect to be looked after’’. This isn’t co-production

Things some people say ‘’We try to encourage people’s participation, but once we’ve considered the risk assessments and CRB checking its often easier for our staff to do things’’ This isn’t co-production

Things some people say ‘’We know our staff have great professional expertise, but they can’t always be there for people all the time, so we make it our job to connect the people who we support to other people and organisations in the community, and develop peer support” This could be co-production

Things some people say ‘’Everyone who is part of this service is expected to make a contribution based on their skills and interests. All our members expect to be actively involved in setting up activities and generating ideas.’’ This is co-production

Tools which can be used Asset mapping Appreciative enquiry (Imagine)

Tools which can be used Peer research Co-production audit and self reflection tools Co-production practitioners’ website www.coproductionnetwork.com

Useful websites www.coproductionnetwork.com http://www.abcdinstitute.org/ http://www.timebanking.org/ http://www.thinklocalactpersonal.org.uk/Browse/Coproduction/

More information… More resources from the Personalisation and Supporting People Working Group can be found on the Sitra micro-site www.sitra.org/1571/