Examine passbook & Account closure form SB-7(A). Verify balance & signature. Make entry in relevant records. Make entry in SB-7(A) in warrant portion and send to Assistant/Sub Postmaster. PPT 1.2 RULE NO : 43 POSB Manual Volume -I
After receipt of SB-7(A) from APM/SPM obtain acquaintance from the depositor in it. Effect the payment & return closed passbook and due amount to depositor. Attach KYC documents of the account with SB-7(A). All closure vouchers to be sealed separately. PPT RULE NO : 43 POSB Manual Volume -I
In case of cheque account, SB-7(A) is must. Collect all unused cheques and transfer to APM/SPM for remarks. PPT RULE NO : 43 POSB Manual Volume -I
Check the entry in record. Verify the signature. Sign the documents produced by counter Postal Assistant. In cheque account, all blank cheque surrendered by depositor should be cancelled & transferred to Savings Bank Control Organization. PPT RULE NO : 43 POSB Manual Volume -I
Fill up SB-7(A) form properly. Handover SB-7(A) form with passbook and unused cheque if any to counter Postal Assistant. Collect the cash & passbook from counter Postal Assistant. PPT RULE NO : 43 POSB Manual Volume -I