Introduction to Project Management Presented by: Derek DiGiacomo, SCTE Director, Information Systems Developed by: Derrick Nguyen, SCTE Manager, Information Systems

Definitions Who controls project management? What is a project? What is project management? Managing a project Five process groups Knowledge areas Triple constraint Communication channels Tools Work breakdown structure (WBS) PERT diagramGantt chartPareto analysis Agenda

How the customer explained it Copyright © 2006 ProjectCartoon.com

How the consultant understood it Copyright © 2006 ProjectCartoon.com

How the analyst designed it Copyright © 2006 ProjectCartoon.com

How the programmer wrote it Copyright © 2006 ProjectCartoon.com

How marketing described it Copyright © 2006 ProjectCartoon.com

How the project was documented Copyright © 2006 ProjectCartoon.com

How operations installed it Copyright © 2006 ProjectCartoon.com

How the customer was billed Copyright © 2006 ProjectCartoon.com

How it was supported Copyright © 2006 ProjectCartoon.com

What the customer really needed Copyright © 2006 ProjectCartoon.com

Who Controls Project Management Association for the project management profession Author of the PMBOK ® PMP Credential

Baselines - What is a project? A project is a temporary endeavor undertaken to create a unique product or service. 1 1 PMBOK 4 th Edition

Deliverables Creates new product or service Temporary Start and end Stakeholders Baselines - What is a project?

Baselines - What is project management? Application of proven Knowledge Skills Tools Techniques Meeting project requirements

Baselines - Understanding project management to better

M ANAGING A P ROJECT H OW TO S

Main Process - Five Process Groups InitiatingPlanningExecuting Monitoring Controlling Closing

Main Process - Five Process Groups

Managing a Project Knowledge Areas… Time Cost Quality Communication Human Resources Integration Procurement Risk Scope

Communication Channels

N ( N – 1) 2

P ROJECT M ANAGEMENT T OOLS The right tools for the right job

Tools Work Breakdown Structure (WBS)PERT DiagramGantt ChartPareto Analysis

Tools: Work Breakdown Structure (WBS) Canoe Trip to Boundary Waters Arrange Travel Schedule Flights to Mpls Rent Van Arrange Motel Schedule return flights Get Equipment Contact BW Outfitter Rent canoes Rent Tents Bring Sleeping Bags Bring Fishing Gear Bring lights and waterproof matches Plan Meals Bring cooking gear Freeze dry food Prepare 7 breakfasts Prepare 7 lunches Prepare 6 dinners Prepare Budget Assign Budget Person Get deposits Retain Receipts Pay for supplies Close-out trip Plan for Emergencies Obtain emerg. #s Arrange contact at BW Bring emerg. flares Bring two first aid kits Plan Activities Bring Cards Bring Joke book Bring scotch

Tools: Work Breakdown Structure (WBS) Canoe Trip to Boundary Waters Arrange Travel Schedule Flights to Mpls Rent Van Arrange Motel Schedule return flights Get Equipment Contact BW Outfitter Rent canoes Rent Tents Bring Sleeping Bags Bring Fishing Gear Bring lights and waterproof matches Plan Meals Bring cooking gear Freeze dry food Prepare 7 breakfasts Prepare 7 lunches Prepare 6 dinners Prepare Budget Assign Budget Person Get deposits Retain Receipts Pay for supplies Close-out trip Plan for Emergencies Obtain emerg. #s Arrange contact at BW Bring emerg. flares Bring two first aid kits Plan Activities Bring Cards Bring Joke book Bring scotch

Tools: Work Breakdown Structure (WBS) Canoe Trip to Boundary Waters Arrange Travel Schedule Flights to Mpls Rent Van Arrange Motel Schedule return flights Get Equipment Contact BW Outfitter Rent canoes Rent Tents Bring Sleeping Bags Bring Fishing Gear Bring lights and waterproof matches Plan Meals Bring cooking gear Freeze dry food Prepare 7 breakfasts Prepare 7 lunches Prepare 6 dinners Prepare Budget Assign Budget Person Get deposits Retain Receipts Pay for supplies Close-out trip Plan for Emergencies Obtain emerg. #s Arrange contact at BW Bring emerg. flares Bring two first aid kits Plan Activities Bring Cards Bring Joke book Bring scotch

Tools: Work Breakdown Structure (WBS) Canoe Trip to Boundary Waters Arrange Travel Schedule Flights to Mpls Rent Van Arrange Motel Schedule return flights Get Equipment Contact BW Outfitter Rent canoes Rent Tents Bring Sleeping Bags Bring Fishing Gear Bring lights and waterproof matches Plan Meals Bring cooking gear Freeze dry food Prepare 7 breakfasts Prepare 7 lunches Prepare 6 dinners Prepare Budget Assign Budget Person Get deposits Retain Receipts Pay for supplies Close-out trip Plan for Emergencies Obtain emerg. #s Arrange contact at BW Bring emerg. flares Bring two first aid kits Plan Activities Bring Cards Bring Joke book Bring scotch

Tools: PERT Program Evaluation and Review Technique

Tools: PERT

Tools: Gantt Chart - How to read a Gantt Chart Critical pathLagSummariesMilestonesDependencies

Tools: Gantt Chart

Dependencies (logical relationships) Finish-to-start (FS)

Tools: Gantt Chart Dependencies (logical relationships) Finish-to-start (FS) Finish-to-finish (FF)

Tools: Gantt Chart Dependencies (logical relationships) Finish-to-start (FS) Finish-to-finish (FF) Start-to-start (SS)

Tools: Gantt Chart Dependencies (logical relationships) Finish-to-start (FS) Finish-to-finish (FF) Start-to-start (SS) Start-to-finish (SF)

P ARETO A NALYSIS Pareto chart A.K.A. Pareto distribution diagram

Tools: Pareto Analysis Observation: most things are not distributed evenly

Tools: Pareto Analysis - Examples 20% of customers create 80% of revenue 20% of workers produce 80% of results 20% of input creates 80% of results 20% of features cause 80% of usage 20% of bugs cause 80% of crashes

Tools: Pareto Analysis High returnsVital fewThe 80/20 Rule Make effective changes

Tools: Pareto Analysis Challenges Creating the charts Reading the charts

Tools: Pareto Analysis Creating the chart List problems/options Group problems together Apply appropriate scores Construct Pareto Chart

Tools: Pareto Analysis