Government Business challenge The Isle of Anglesey County Council realized that ensuring faster, more reliable access to information, regardless of the level of demand, could enable better responses to citizen requests. Transformation To enhance citizen services, the Isle of Anglesey County Council wanted to deliver information faster during peak demand times. The council is giving employees the tools to react more effectively with high-performance, resilient infrastructure from IBM, helping to launch digital services and raise citizen satisfaction. “Working with IBM, we are making our vision of robust, modern, demand-responsive IT platforms for future Digital Services a reality.” —John Thomas, Head of IT, Isle of Anglesey County Council Business benefits: 25x faster year-end batch processing for revenues and benefits system Boosts citizen satisfaction with greater service continuity and self-service capabilities Maximizes value of IT spend by reducing maintenance costs and floor space needs Isle of Anglesey County Council goes the extra mile to ensure seamless digital services for citizens Solution components IBM® AIX® 6.1 and 7.1 IBM Power Systems™ S822 Oracle database 12c Client Name Isle of Anglesey County Council Company Background The Isle of Anglesey County Council, or Cyngor Sir Ynys Môn in Welsh, is the governing body for the county of Anglesey, one of the unitary authority areas of Wales, UK. Providing a full range of local authority services, including education, social healthcare, waste collection and transport, the council’s strategic aims are focused on supporting the most vulnerable, developing the economy and raising the standard of schools. The council employs approximately 3,000 people, including 30 councilors who represent 11 electoral wards. Business challenge The Isle of Anglesey County Council realized that ensuring faster, more reliable access to information, regardless of the level of demand, could enable better responses to citizen requests. The benefit Offering 25 times faster year-end processing for the council’s revenues and benefits system, the solution helps the council deliver improved services and value for public funds, raising satisfaction. Pull Quote “Working with IBM, we are making our vision of robust, modern, demand-responsive IT platforms for future Digital Services a reality.” —John Thomas, Head of IT, Isle of Anglesey County Council Solution components IBM® AIX® 6.1 and 7.1 IBM Power Systems™ S822 Oracle database 12c Case study Link http://www-03.ibm.com/software/businesscasestudies/us/en/corp?synkey=I483264S77475R07 The Isle of Anglesey County Council, or Cyngor Sir Ynys Môn in Welsh, is the governing body for the county of Anglesey, one of the unitary authority areas of Wales, UK. Providing a full range of local authority services, including education, social healthcare, waste collection and transport, the council’s strategic aims are focused on supporting the most vulnerable, developing the economy and raising the standard of schools. The council employs approximately 3,000 people, including 30 councilors who represent 11 electoral wards. Share this