Network Support Services Capabilities World Wide GCC L2: Brisbane GCC L2 : Sofia (Bulgaria) GCC L2 : Shanghai (China) GCC L2 : La Gaude (Fce) Remote technical support centers L1 CANADA Remote technical support centers L1 EMEA 11.OOO Field CE Denmark: Copenhagen Finland: Helsinki France: Montpellier, Paris Germany: Böblingen, Erfurt, Mainz Italy: Milan, Rome Netherlands: Amsterdam Norway: Oslo Portugal: Lisbon Spain: Madrid Slovenia: Ljubljana Russia : Moscow South Africa: Johannesburg Sweden: Stockholm UK: Greenock, London Burnaby Montreal Toronto GCC L2 : Toronta (CA) * Remote technical support centers L1 NORTH AM Atlanta, GA Austin, TX Beaverton, OR Boulder, CO Charlotte, NC 3.3OO Field CE Chicago, IL Dallas, TX Endicott, NY Poughkeepsie, NY Raleigh, NC * Riverbed certification planned 1.500 Field CE Remote technical support centers L1 APAC Remote technical support centers L1 LATINA AM. Rochester, MN San Jose, CA Tampa, FL Tucson, AZ Remote technical support centers L1 AFRICA MIDDLE EAST Australia: Brisbane, Sydney China: Taipei, Shenzhen India: Bangalore Japan: Okinawa, Tokyo Korea: Seoul Malaysia: Cyberjaya Argentina: Buenos Aires Brazil: Sao Paulo Mexico: Mexico City France : La Gaude South Africa : Johannesburg UAE : Dubaï Egypt : Cairo, Alexandria Global Competency Centre (GCC) provides Round the clock availability of certified resources, 365 days a year (Cisco, Juniper, Riverbed,etc) certified resources Responsibility for all escalation to OEM Single point of accountability and contact Access to global labs for demo and problem recreation

Riverbed Parts Depot Moscow Toronto London Venlo, NL New York Zurich Seoul San Jose Louisville Istanbul Tokyo Beijing Bahrain Mexico City New Delhi Hong Kong Dubai Clark APJ Hub Mumbai Manila Bogota Kuala Lumpur Singapore Jakarta Sao Paulo Johannesburg Sydney Santiago Buenos Aires Auckland GTP11150-USEN-00