The Social Life of Information Beat Schwegler Architect Microsoft EMEA D&PE blogs.msdn.com/beatsch

www.sociallifeofinformation.com 4/11/2019 8:25 AM ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Only 4% of enterprise knowledge is stored into business applications. 4/11/2019 8:25 AM More than 80% of enterprise's digitized information reside in individual hard drives and personal files Only 4% of enterprise knowledge is stored into business applications. ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

How do we address these problems? 4/11/2019 8:25 AM How do we address these problems? ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

70% of CRM implementations fail (Butler Group) 4/11/2019 8:25 AM 70% of CRM implementations fail (Butler Group) 55% of all CRM projects failed to meet software customers' expectations (Gartner Group) More than 40% of ERP implementations experience user adoption issues or lack significant ROI (AMR Research) 42% of all enterprise CRM software licenses purchased are never deployed (Gartner Group, Mar 2003) Average ERP implementation takes 23 months (Meta Group) ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

4/11/2019 8:25 AM Employees get 50%-75% of their relevant information directly from other people Average information worker spends over an 1½ hour on email each day, which is ~20% of their work time ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Users of Business Applications live in two worlds MGB 2003 Users of Business Applications live in two worlds Productivity Applications Ad-hoc processes Unstructured Individual and group productivity Business Applications Structured processes Rigid Stovepiped apps Custom Integration Business Applications ERP CRM SCI PLM etc © 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

In time this leads to a patchwork of systems MGB 2003 4/11/2019 8:25 AM In time this leads to a patchwork of systems © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. 9

The Road to Results MGB 2003 4/11/2019 8:25 AM Good solution design does not help you bridge the results gap – you need good tools and a robust platform to build upon. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. 10

How does such a platform look like? 4/11/2019 8:25 AM How does such a platform look like? ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

2007 Office System Infrastructure to streamline the way people do business Secure, Well-Managed Infrastructure 12

Office Business Application Services Extend the Office user experience to business processes Front-end business applications with familiar UI Custom Ribbon and task panes Open XML file formats for file manipulation Connect users to processes and data Extensible workflow based on Workflow Foundation Business Data Catalog for data integration Extensible search across content types and repositories Speed solution development Reusable client & server components Single framework for all types of web sites Enable all types of developers VSTO & Office SharePoint Designer InfoPath, Excel , Access

4/11/2019 8:25 AM ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

“Each of us thinks his own thoughts. Our concepts we share. ” “Each of us thinks his own thoughts. Our concepts we share.” Stephen Toulmin

“While knowledge is often not all that hard to search, it can be difficult to retrieve, if by retrieve people mean detach from one knower and attach to another.” Brown & Duguid

Microsoft Office SharePoint Server 2007 Server-based spreadsheets plus BI portals built on SQL Server Analysis Services Business Intelligence Collaboration Next generation e-mail, project management, workflow, blog and wiki support Business Processes Portal Windows SharePoint Services Server-based forms and workflow with smart client and browser interfaces Enhanced SharePoint Portal aggregation and personalization Content Management Search Integrated document, records and Web content management Great relevance with rich people and business data search Unified ASP.NET 2.0 workspace foundation for scalability and extensibility