Weekly Poll - Functions Outsourced Analyzing 360 responses of 2288 emails sent, 2014 received (response rate = 17.9%). Fielded July 29 – August 5, 2003; presentation generated on August 5, 2003. Margin of error is +/- 5.15%

What HR functions, if any, does your organization outsource What HR functions, if any, does your organization outsource? (Please select all that apply.) 84% 84% 74% 73% 72% 68% 57% 54% 53% 49% Note: Of respondents whose organizations offer that particular function.

What HR functions, if any, does your organization outsource What HR functions, if any, does your organization outsource? (Please select all that apply.) (cont’d.) 49% 46% 44% 41% 40% 32% 17% 15% 14% 11% Note: Of respondents whose organizations offer that particular function.

What HR functions, if any, does your organization outsource What HR functions, if any, does your organization outsource? (Please select all that apply.) Topic Outsource completely partially Completely in-house 401(k) administration 33.2% 51.1% 15.7% Employee assistance/counseling 64.2% 19.5% 16.3% Retirement planning help 24.9% 49.4% 25.7% Pension administration 27.5% 45.9% 26.6% Temporary staffing 27.7% 44.0% 28.3% Background checks 40.8% 32.5% Training and management development programs 5.4% 43.5% Executive development and coaching 7.6% 46.6% Health care benefits administration 13.7% 39.7% Employee benefit administration 7.4% 41.5% Note: Of respondents whose organizations offer that particular function.

What HR functions, if any, does your organization outsource What HR functions, if any, does your organization outsource? (Please select all that apply.) (cont’d.) Topic Outsource completely partially Completely in-house Payroll 8.5% 40.1% 51.4% Risk management 37.6% 53.9% Executive staffing 4.8% 39.3% 55.9% Employee relocation 18.5% 22.0% 59.5% HRIS selection, training, implementation 4.2% 35.7% 60.1% Recruitment 0.6% 31.3% 68.2% Executive compensation and incentive plans 1.2% 16.1% 82.7% Policy writing 1.4% 13.2% 85.4% Administration of compensation and incentive plans 1.5% 12.6% 85.9% Wage and salary administration 2.3% 8.6% 89.1% Note: Of respondents whose organizations offer that particular function.

Please indicate any other HR functions that are outsourced at your organization: Worker's Compensation none None (Exec. Staffing only CEO search is outsourced) FSA/Dependent Care 529 Plan None Completion and Submission of Payroll Taxes Immigration Simple IRA Leave of Absence administration Affirmative Action Plan COBRA administration Staffing FMLA, STD and Workers Comp Unemployment claims

Please indicate any other HR functions that are outsourced at your organization: (Continued) Conflict Resolution & Team Building COBRA Administration Flexible Spending Accounts self service cobra administration None otherwise.