ITA Business Trend Survey Welcome to The Industrial Truck Association 2012 Business Trends Survey ITA 2012 Annual Fall Meeting Williamsburg Lodge Williamsburg, VA

2012 Business Trends Survey Task Group Frank Russo, TCM America Inc. Dave Norton, The Raymond Corporation Jeff Mueller, MCFA Bill DeVries, Nissan Forklift Company North America Ken Sanders, East Penn Manufacturing Kevin Crowe, ECCO Ed Artuso, Bolzoni - Auramo Ed Dailey, Thyssen Krupp ITA Staff ITA Business Trend Survey

Business Trends Survey Panel Members Paul Laroia (Nacco Materials Handling Group) Scott Johnson (Clark Material Handling) Moderator Aurelio Carinci (GNB Industrial Power)

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance of India as a market to US Forklift Manufacturers by 2017, as a location for local forklift manufacturing for the local India marketplace?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance of India as a market to US Forklift Manufacturers by 2017, as a location for parts suppliers?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance of South America as a market to US Forklift Manufacturers by 2017, as a market for US Exports?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance of South America as a market to US Forklift Manufacturers by 2017, as a location for local forklift manufacturing partnerships (forklift production the in Brazil) marketplace?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance South America as a market to US Forklift Manufacturers by 2017, as a location for parts suppliers?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance of South America as a market to US Forklift Manufacturers by 2017, Brazil as a location for local forklift manufacturing for the local South American marketplace?

On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance of Africa as a market to US Forklift Manufacturers by 2017, as a location for local forklift manufacturing partnerships (forklift production the in Africa) marketplace? ITA Business Trend Survey

On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance Africa as a market to US Forklift Manufacturers by 2017, as a location for parts suppliers? ITA Business Trend Survey

On a scale of 1 to 10, with 10 indicating very important, and 1 indicating not important at all, please rate the importance of Africa as a market to US Forklift Manufacturers by 2017, Africa as a location for local forklift manufacturing for the local marketplace? ITA Business Trend Survey

ITA Business Trend Survey Which global market do you see with the greatest economic growth in the next five years? Canada, Mexico, Russia and Rest of Asia were added for 2012 Survey

ITA Business Trend Survey With greater focus on lean manufacturing and lean operations do you feel that forklift trucks is an area where companies look to eliminate or reduce their fleet sizes?

ITA Business Trend Survey Do you foresee the duties imposed on imported US manufactured forklifts will be eliminated into the following Countries by 2017?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very significant and 1 indicating no impact, with the current value of the US Dollar do you expect increased exports of US manufactured forklift trucks?

ITA Business Trend Survey Do you anticipate a change in the source of supply for any of the components listed by 2017? If you anticipate changing the sourcing location by 2017, indicate if the change will locate manufacturing to North America, from North America or elsewhere. From 2010 Business Survey From 2011From 2012 Business Survey Change Source If yes, change will be… To NorthFrom NorthElsewhere ComponentsNoYesNoYesNoYes America Electrical Systems38%62%50% 8%92%47%33%20% Mast and Attachments62%38%69%31%77%23%33%67%0% Hydraulic Components46%54%50% 36%74%44%33%23% Drive Trains46%54%53%47%50% 33%56%11% Engines / Power Sources38%62%44%56%50% 80%20%0% Assembly77%23%59%41%31%69%72%0%28% Other Component Systems38%62%31%69%17%83%30%10%60% Structural Weldments69%31%44%56%38%72%50%13%37%

On a scale of 1 to 10, with 10 indicating very likely and 1 indicating not likely at all, with consolidation or your companys supplier base, which of the following areas best describes the importance of your supplier base selections by 2017? ITA Business Trend Survey

ITA Business Trend Survey What percentage of North American industry forklift shipments, currently use add on aftermarket produced data management systems?

ITA Business Trend Survey What percentage of North American industry forklift shipments, will incorporate OEM produced data management systems in 2017?

ITA Business Trend Survey What percentage of North American industry forklift shipments, will use LED lights display in 2017?

ITA Business Trend Survey What percentage of North American industry forklift shipments, will recover energy from regenerative braking in 2017?

ITA Business Trend Survey What percentage of North American industry forklift shipments, will recover energy from lowering loads in 2017?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very important and 1 indicating not important at all, please rate the importance of implementing optical or visual aids mounted on forks or masts by 2017?

ITA Business Trend Survey In 2017, of the total fuel cell powered forklift shipments, what will percentage be for each of the following truck class?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very important and 1 indicating not important at all, please rate the importance of the following factors regarding fuel cell technology.

ITA Business Trend Survey What percent of the market will be garnered with opportunity charging (where the charger start rate is 21 – 25% of the batterys rated capacity) by 2017?

ITA Business Trend Survey What percent of the market will be garnered with fast charging (where the charger start rate is 26 – 60% of the batterys rated capacity) by 2017?

ITA Business Trend Survey What sources of energy technology (other than lead-acid batteries) will be used in forklift trucks by 2017?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very likely and 1 indicating not likely at all, what will be the market demand for the following types of Internal Combustion Engine forklifts in 2017?

ITA Business Trend Survey On a scale of 1 to 10, with 10 indicating very likely and 1 indicating not likely at all, please rate the likelihood of the following types of Hybrid powered forklift trucks being available for sale by the year 2017?

ITA Business Trend Survey On a scale of 1 to 10 what form of social media network do you see becoming more influential as a communication and marketing tool to reach out to customers within your organization in the next five years?

ITA Business Trend Survey Results of 2012 Business Trend Survey Thank you for your attention and participation. ITA 2012 Annual Fall Meeting Williamsburg Lodge Williamsburg, VA