Impact of Management Style on Stress at Work 13 September 2018 Joy Arkley HR Business Partner Title page

No fire alarm expected; Mobile phones on silent; General housekeeping No fire alarm expected; Mobile phones on silent; Respect to participants and trainer; Confidentiality. Bullet point list (animated)

To consider management styles and their impact Learning Objectives To consider management styles and their impact Better understanding of mental health Responsibilities of managers Individual responsibility Appropriate interventions Bullet point list (animated)

Management Styles Which one are you? Stress and Mental Health Environmental Risk Factors Role of Line Manager in Supporting Mental Wellbeing Providing Effective Support to Colleagues with Poor Mental Health

Management Styles “Management Style is the manner in which managers exercise their authority in the workplace and ensure that their objectives are achieved”. (Source:CMI) Shift from command and control 1950’s Rensis Likert 4 – different styles

Management Styles Continued 1960’s McGregor –

Management Styles Continued Blake & Mouton Managerial Grid

Indicators of Your Management Style Know Yourself – preferred ways of working, what motivates you, how do you communicate with colleagues Look at your work habits – how do you manage your time, how do you set work priorities, how organised are you, How others see you – how do you interact/react with others, how does your behaviour contribute to things going badly or well Context- team members and their expectations, culture of the organisation, management structures, behavioural and cultural norms

So What……… How we manage staff has an impact on them and evidence suggests that there is a direct correlation between management styles and positive mental health at work Bullet point list (animated)

Understanding Mental Health World Health Organisation defines Good Mental Health as: “ A state of wellbeing in which the individual realises his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully and is able to make a contribution to his or her own community” Bullet point list (animated)

Stress and Mental Health HSE define stress as: “The adverse reaction people have to excessive pressure or other types of demand placed upon them” Psychological state Physical symptoms Bullet point list (animated)

Environmental Risk Factors Typical environmental risk factors that can adversely affect employee mental health include: Long working hours Lone working A lack of job security Unrealistic or unmanageable workloads, expectations or deadlines Little involvement in decision-making and planning Mismatch of job to individual’s skills and competencies Organisational change Negative relationships or poor communication Lack of organisational support for managers and employees Ineffective action on tackling destructive behaviour such as bullying, harassment High risk role and high pressure environments Bullet point list (animated)

Role of Line Managers in Supporting Mental Wellbeing Should be able to recognise the signs of poor mental health Should seek advice if concerned Foster an environment where employees feel comfortable talking about their mental health Engage in conversation with any employee whom they believe may have a mental health problem Manage the potential sources of excess pressure in their team Participate in training designed to educate and raise awareness of mental health issues at work Help signpost individuals who disclose a mental health problem to access appropriate help Support employees returning to work following absence Help to demystify and destigmatise mental health Bullet point list (animated)

Secondary Intervention Tertiary level Support Providing Effective Support to colleagues experiencing poor mental health Primary prevention Secondary Intervention Tertiary level Support Bullet point list (animated)

THANK YOU ANY QUESTIONS ? Bullet point list (animated)

MIND – www.mindaberystwyth.org Sources of advice: MIND – www.mindaberystwyth.org Mental Health First Aid - www.mhfa-wales.org.uk ACAS – www.acas.org.uk CMI – www.managers.org.uk Employee Assistance Programme – www.aber.ac.uk/en/hr/employment- information/eap/ Bullet point list (animated)