Other urgent need for help No urgent need for help Emergency service Urgent need for somatic treatment Other urgent need for help No urgent need for help Operative Conservative Child protection Social work Acute psychiatry Substance abuse work Guidance, advice/appointment Chart 1. Structure of interprofessional emergency service

Collaborative process in interprofessional emergency services Individual core tasks, common tasks and network players Crisis work Treatment of traumatic crises Sudden crises in life Psychological first aid Active emergency aid Social work Assessment of the need for an urgent service (Finnish Social Welfare Act, Section 36) Urgent child protection measures Acute social work Social support General tasks Guidance and advice Mapping out customer situation Psychosocial support Work with friends and family members Ensuring further assistance Disaster response Crisis Centre Pastoral care in hospitals Municipal social services Medical and healthcare social work Mental health work, acute psychiatry and substance abuse work Supporting own resources and activity Calming down Assessing mental state Assessing the need for treatment Illness or other issue? Violence prevention For actors and victims of domestic or other kinds of violence Safety plans Individual, couples, family and peer group work Psychiatric outpatient services Psychiatry in hospitals Alcohol addiction rehab clinic Municipal substance abuse outpatient services Viola ry Municipal key players Violence prevention in hospitals Shelter Trust in the ability of another unit to handle the tasks not performed in one’s own unit

Collaborative process in interprofessional emergency services Individual core tasks, common tasks and network players Crisis work Treatment of traumatic crises Sudden crises in life Psychological first aid Active emergency aid Social work Assessment of the need for an urgent service (Finnish Social Welfare Act, Section 36) Urgent child protection measures Acute social work Social support General tasks Guidance and advice Mapping out customer situation Psychosocial support Work with friends and family members Ensuring further assistance Disaster response Crisis Centre Pastoral care in hospitals Municipal social services Medical and healthcare social work Mental health work, acute psychiatry and substance abuse work Supporting own resources and activity Calming down Assessing mental state Assessing the need for treatment Illness or other issue? Violence prevention For actors and victims of domestic or other kinds of violence Safety plans Individual, couples, family and peer group work Psychiatric outpatient services Psychiatry in hospitals Alcohol addiction rehab clinic Municipal substance abuse outpatient services Viola ry Municipal key players Violence prevention in hospitals Shelter Trust in the ability of another unit to handle the tasks not performed in one’s own unit