Talent Management Joanna Rojas, Duke University, Director of University Audit Steve Fields, Robert Half Finance and Accounting, Senior Vice President December 13, 2018

Office of Audit, Risk and Compliance OARC – a dynamic professional environment focused on Strategic, operational, financial, IT and compliance risks Process and internal control environment consultation; Proactive engagement with leadership on emerging issues Talent Management Alignment Matching skills with stakeholders expectations to advance OARC mission; being a trusted advisor

Talent Needs Technical Business acumen, risk assessment, critical thinking Data analytics, root cause analysis, SME for data science and cybersecurity/privacy Communication & Interpersonal Skills Listening, ability to write clear, concise reports; executive presence Emotional intelligence Leadership Ability to lead teams and engagements Change management Conflict resolution Influence without authority Flexible/adaptable

Attract Highlight Positive Features: Duke recognized as a “Best Employer” in the U.S. The Duke Experience/Culture Talent Identification Outreach: Colleges – Internship from NCSU (MAC Program), Duke University (Engineering, Data Science), operational departments Professional Organizations – IIA and ISACA local chapters Incentives: Specialized training Flexible work schedule/remote work

Select – Interview & Assessment Panel Interview Director, Manager and cross functional directors interview Stakeholder/clients interview Audit team Q&A section Interview strategies Situational questions, critical thinking Motivation, personal goals, team spirit, culture alignment Assessment Writing example using case study Manager decision making and ability to prioritize

Engage On-boarding 90 Days Assessment Institutional and department orientation Job shadowing with experienced teammate Training courses for Duke specific systems (GL) 90 Days Assessment Performance discussion and goal setting Training plan review

Develop Performance Evaluation and Planning (PEP) Semi annual PEP for job and personal goals setting plan Annual PEP to evaluate progress and align support Core competency assessment Professional Training Industry professional group – ACUA, AHIA, ISACA, IIA CPA, CIA, CISA certification and continuing education Data analytics core skills Group Training OARC all-staff meetings/trainings Strength Finder Book and Assessment - Gallup

Retain Job and Personal Growth Support for job and personal growth Future job development opportunities within Duke Team Recognition & Office Culture Celebrate individual and team achievements People team monthly events & holiday celebrations