BREAKING BAD NEWS.

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Presentation transcript:

BREAKING BAD NEWS

What is bad news? Example of bad news? Why is it not easy to receive bad news? Why is it not easy to deliver/break bad news?

How do people react to bad news? Affective reactions Tears Anger Anxiety Sadness Others? Cognitive reactions Denial Blame Guilt Disbelief Psychophysiological reactions Fight or Flight Leaving the room Withdrawal Source: http://endoflife.northwestern.edu/communicating_bad_news/step5.cfm

Why is it not easy? Why is it not easy to receive bad news? Why is it not easy to deliver/break bad news?

How to break bad news?

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