Updating Open Ticket.

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Presentation transcript:

Updating Open Ticket

From the home page, pull down the drop down next to “GET SUPPORT” Updating Open Ticket From the home page, pull down the drop down next to “GET SUPPORT”

Click on the case number to be updated Updating Open Ticket Click on the case number to be updated

Updating Open Ticket Click on CASE FEED Update the case here Click

To upload files, click on the attachment icon and upload the files Updating Open Ticket To upload files, click on the attachment icon and upload the files

Thank You