Updating Open Ticket
From the home page, pull down the drop down next to “GET SUPPORT” Updating Open Ticket From the home page, pull down the drop down next to “GET SUPPORT”
Click on the case number to be updated Updating Open Ticket Click on the case number to be updated
Updating Open Ticket Click on CASE FEED Update the case here Click
To upload files, click on the attachment icon and upload the files Updating Open Ticket To upload files, click on the attachment icon and upload the files
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